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Turfonline Reviews

4.7 Rating 3,751 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
“Swift delivery, and turf in great condition, went down very well, let's see how it takes over the next few weeks but weather is on my sideπŸ‘”
Helpful Report
Posted 9 years ago
“I ordered 15m2 of grass and 2 70lts play grade bark. I got 2 bags of 500kg of bark on Friday 23th/06. This 2 massive barks stayed the whole weekend in front of my house obstructing people use the walkway. Someone came and collected the 2 big bags on Monday 26th/06 and didn't leave my 2x 70lts Play Bark. I left a message at your voice mail and got no return. So far I don't have my Play Bark. What's going on???”
Helpful Report
Posted 9 years ago
“Ordering from turf online was easy and the website has all the information you need to get your order right first time. They have several varieties of turf so you can choose one that best suits your garden, I chose Jubilee. I ordered before 11am and the turf arrived the next day in the morning. I had booked a day off and asked that the driver phone or text me once he had a delivery schedule worked out. He did this and he was amazingly helpful and my turf was delivered less than 24 hours after I placed the order. Laying the turf was the easy part, I had put a lot of effort into the preparation digging out 16 tonnes of poor soil and clay to a depth of 8 inches and replacing that with 28 bulk bags of topsoil and then stamping it down and levelling it. It took me about 4 hours to lay 60sq metres. It is now just beginning to root and show its first growth after 6 days. I have watered it at least once and often twice a day to give it the best start, there has not been any rain in that time. The transformation of my garden from horrible lawn to excavation site to beautiful green lawn has been amazing. I am very happy to recommend Turfonline.”
Helpful Report
Posted 9 years ago
“The products were purchased online and were delivered, as promised, the day after.”
Helpful Report
Posted 9 years ago
“We bought the jubilee range of turf and we laid our turf about 3 weeks back and are very happy with the result. The grass has started to grow well and the lawn looks beautiful and green. Can't wait to walk on it now. Excellent quality.”
Helpful Report
Posted 9 years ago
“Very easy to use and informative website, decided to lay lawn during the hottest period of June in decades. The lawn was delivered by a really helpful delivery driver. Lawn looks great, despite his hot weather, just needed a lot of watering, especially in the first week. The information leaflet that came with the lawn was really helpful.”
Helpful Report
Posted 9 years ago
“10 out of 10 We will be recommending Thanks”
Helpful Report
Posted 9 years ago
“Laid turf on ground that was rotavated and topsoil put down. Kept watered. Within 2 days it started to go brown and shrunk back leaving gaps. Rung them up. Woman on phone said I shouldn't of bought it as it was so warm and it was my fault. Why sell it then?”
Helpful Report
Posted 9 years ago
“Delivered in good time. Turf seems good quality. just laying it now !”
Helpful Report
Posted 9 years ago
“The turf was fine but the delivery was terrible. My wife asked that it be left on our neighbours drive and the aggressive driver refused. My wife said that we didn't want to risk the turf being stolen if left in the road. His response was to intimidate her by getting into her personal space and tell her "not my problem". So instead he blocked the neighbours drive whilst he unloaded and left it in the road. A very different experience to the clearly misleading scene depicted on the website. If you want turf dropped in the road by an arrogant, aggressive, miserable and intimidating caveman then you won't go wrong here”
Helpful Report
Posted 9 years ago
“Early delivery in the specified time-slot, with turf of very good quality.”
Helpful Report
Posted 9 years ago
“Delivered first thing in the morning so able to get it laid straight away. Its looking good as watering am and pm and is a great dark green colour. It looks so healthy, but could do with some advice on when to cut plus feeding instructions. would love to send a photo, but do not know how to do this. Many thanks from a very satisfied customer. JAT”
Helpful Report
Posted 9 years ago
“I have to admit turf online didn't make me happy. I know I didn't pay for the very best turf but I didn't think I would get a lawn full of potato plants got them growing all over the lawn as well as weeds. Have to say I wouldn't order again and won't be recommending them to anyone.”
Helpful Report
Posted 9 years ago
“Turf was of an excellent standard and in fantastic condition.”
Helpful Report
Posted 9 years ago
“Delivered on time and to where I wanted it put. Friendly and courteous. Turf seems to be okay in this hot weather, with plenty of watering.”
Helpful Report
Posted 9 years ago
“Turf had quite a few yellow patches on delivery and when questioned I was told it was very dry when it was cut. It certainly did not look like the pictures on TurfOnline. On that note, it was delivered from Turfland who do not have the 'Jubilee' turf so who knows what I received. What I found most disturbing was the number of damaged rolls of turf that should never have been sent. I did try to contact TurfOnline but needless to say reply was never received. I think a partial refund is in order. Will not use again.”
Helpful Report
Posted 9 years ago
“Ordering was easy and the web site was easy to use. The delivery very good well within the time slot and the driver was very helpful and brought the turf right up my driveway. The turf was very good, the edge of one of the turfs was feathered but it caused me no problems. the others were easy to lay, preparation is the hard part. My problem was the weather it was 25c plus. Most of the grass is nice and green, I do have a brown patch but I think my sprinkler was not positioned correctly. Overall an excellent experience.”
Helpful Report
Posted 9 years ago
“Great turf, turned up on time with a wonderful lady who helped bring the turf to our gate.”
Turfonline 5 star review on 21st June 2017
Helpful Report
Posted 9 years ago
“Good quality turf delivered to my drive.”
Helpful Report
Posted 9 years ago
“Brilliant service very easy to order online, prompt delivery and the turf was in really lovely condition despite the hot weather. I would definitely use this service again πŸ‘”
Helpful Report
Posted 9 years ago
Turfonline is rated 4.7 based on 3,751 reviews