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Turfonline Reviews

4.7 Rating 3,751 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
“Grass looks ok, BUT delivery is shocking, the poor driver and I had to get 3 x 1 ton pallets off his truck with a pallet truck which then sunk into my drive.. at least offer a premium delivery service with a mini forklift.. skimping on delivery costs means I wont recommend. the service is not fit for purpose and is more than likely against health and safety rules.”
Helpful Report
Posted 9 years ago
“100% Happy with Turfonline and there courier. Every roll of Turf was very green and very well seeded and totally weed free, excellent quality, My lawn looks great. Delivery arrived on time and driver was very polite and courteous. Thank You”
Helpful Report
Posted 9 years ago
“ordered Wednesday evening, was a bit worried about a delivery "any time Saturday". Turf arrived 8am and the driver apologized for being early.. really good service, would definitely recommend. Turf had naturally had 2 or three places with rocks lodged or other irregularities but minor damage and enough turf available to fix it. Our lawn looks amazing now, thank you so much for the fantastic delivery.”
Turfonline 5 star review on 10th August 2017
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Posted 9 years ago
“Spent over £350 for turf for my lawn. Two pallets arrived and I laid the turf as suggested on the website. The turf was watered well and the day after it was laid the rolls from the second pallet were already going brown. I contacted turf online who then sent me a generic email telling me how to water grass and ignoring my problem. I have recently asked them to replace the 14 rolls that had died and they have continued to ignore me so be very careful before spending your money. I paid for the best all rounder as well so didn't even go for the cheaper stuff thanks turf online for your terrible customer service”
Helpful Report
Posted 9 years ago
“Ordered for next day delivery - turf arrived by courier (very courteous). We moved it to a shady area and laid the turf the same day. Watered as recommended by your very helpful, tutorials - both on laying and afterwards, rather than listen to all of the advice from various people, so far so good. Already looking like a lush lawn with the joins disappearing within 4 days! Definitely recommend Turfonline and use them again ourselves!”
Turfonline 5 star review on 7th August 2017
Helpful Report
Posted 9 years ago
“The turf rolls were delivered 9 am, that gave me the rest of the day to lay them. The rolls were nice and fresh and easy to lay. I had 70 sq m by the end of the day the new lawn looked great. I watered for half an hour and the next morning it looked wonderful. A very happy bunny.”
Helpful Report
Posted 9 years ago
“Excellent quality turf and delivered on time.”
Helpful Report
Posted 9 years ago
“Delivered on time. Very good price and quality. Would definitely recommend”
Helpful Report
Posted 9 years ago
“The whole experience from ordering ,delivery and quality was great.very happy with this great priced turf”
Helpful Report
Posted 9 years ago
“Delivery was early and on time.the grass itself is rich and a great deep green.very happy and have told others about you.many thanks”
Helpful Report
Posted 9 years ago
“Good quality turf-very happy”
Helpful Report
Posted 9 years ago
“Paid for premium turf, which arrived 3.5 hours late, only to find it had holes in the majority of the roles and the landscaper believed it to have been harvested 2/3 days beforehand . Emailed turfonline and still waiting for a reply. Not the best service im sad to say”
Helpful Report
Posted 9 years ago
“I ordered the Jubilee turf. Came exactly when it was due, all very healthy and delivery was a very good price. My only gripe is that I have found the turf is quite heavily covered in annual grasses (which I hate) so I spend a lot of time picking this grass out to try and limit germination and spread. My dog has also left a burn patch and I sent a question in regarding repairing (whether the grass would grow back in or can we buy the seed mix to match the rest of the lawn) and never got a response”
Helpful Report
Posted 9 years ago
“Not impressed at all, turf started to die off after 3 weeks. I was told I could buy some seed when I called you, there is no money back or turf replacement as advertised on your site. Very poor!!”
Helpful Report
Posted 9 years ago
“The order was obviously contracted out for delivery. On arrival the pallets had been double stacked and jammed in to the extent the delivery could not be made - it was made mid- afternoon the following day. On looking at the turf it was in a very poor condition and has obviously been cut, rolled and stacked several days previously. Am bitterly disappointed with the quality of service - the whole exercise has been a nightmare.”
Helpful Report
Posted 9 years ago
“I thought when we took delivery of turf it looked really dry ! But I now have a beautiful lawn in less than 3 weeks. Thanks”
Helpful Report
Posted 9 years ago
“THE TURF CAME ONTIME AND WAS 100 TIMES BETTER THAN I THOUGHT IT WOULD BE IF IM HONEST ,IT WAS REASONABLE PRICE BUT TOP QUALITY TURF ,EASY TO LAY AND WHEN I HAD FINISHED I WAS WELL HAPPY WITH THE RESULT IT LOOKS LIKE A SMALL FOOTBALL PITCH ,I LEFT MY RESPONSE FOR A FEW WEEKS TO LET THE TURF SETTLE SO I COULD GIVE A TRUE REVIEW ITS TOP CLASS THANK YOU VERY MUCH .”
Helpful Report
Posted 9 years ago
“Good quality turf and arrived on time. Can't fault them and would definitely recommend them, in fact, already have!”
Turfonline 5 star review on 12th July 2017
Helpful Report
Posted 9 years ago
“Turf arrived quickly and was really high quality definitely worth buying”
Helpful Report
Posted 9 years ago
“I understand that it's a perishable product however I was disappointed when the turf arrived that the top layers on both pallets were so dry that it was already browning up. Luckily I had ordered to much so I could throw the top layer from both away.”
Helpful Report
Posted 9 years ago
Turfonline is rated 4.7 based on 3,751 reviews