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Turfonline Reviews

4.7 Rating 3,643 Reviews
91 %
of reviewers recommend Turfonline
4.7
Based on 3,643 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Turfonline 5 star review on 13th April 2026
S Railsback
Turfonline 5 star review on 13th April 2026
S Railsback
Turfonline 5 star review on 13th April 2026
S Railsback
Turfonline 5 star review on 13th April 2026
A Hunnisett
Turfonline 5 star review on 13th April 2026
A Hunnisett
Turfonline 5 star review on 19th February 2026
J Simmons
Turfonline 5 star review on 26th October 2025
S Cumberledge
773
Anonymous
Anonymous  // 01/01/2019
We bought turf and topsoil and it was delivered around 3:30pm in Friday. The topsoil was put down and then the turf on the Saturday morning. The turf was dead, black, steaming and had mould inside it. I complained but was told it needed to go down the same day so we have to buy more. I accept that it should go down the same day but suspect the turf had been laying around for a bit longer than normal when sent to us because I have not seen it so bad, within 24 hours.
Helpful Report
Posted 7 years ago
Hi there, Sorry to hear about your turf. In warm weather at this time of year, turf will heat up and deteriorate very quickly so it's vital that turf is laid on the day of delivery. Please be assured that we always harvest turf fresh to order the day before delivery so it arrives with you in the best possible condition. Extra information about sod heating can be found on our website: https://news.turfonline.co.uk/sod-heating-season-is-upon-us/
Posted 7 years ago
thinly cut & poor quality with rips or corners missing. Luckily I had over ordered & have been watering constantly to try to revive turf but wouldn't use again as poor quality compared to other suppliers
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Posted 7 years ago
The turf was very easy to order, a reasonable price, and of fantastic quality. I could not have been happier. Despite the hot weather in less than a week my lawn has nearly fully knitted together and looks amazing!
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Posted 7 years ago
Polite service, turf turned up in excellent condition and on time
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Posted 7 years ago
Great turf, delivered on time by very helpful driver. Really pleased!
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Posted 7 years ago
Recommended by my son and I would also recommend. Easy to order, helpful delivery driver and excellent quality turf.
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Posted 7 years ago
Turf arrived on time as promised. Quality of the turf looks really good Some helpful advice on laying and looking after the turf on the website if you should need it Will be using again for my next project
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Posted 7 years ago
All of the thin bladed grass has died 3 days after having received it. Despite laying the turf on the same day and thoroughly watering each day. The wider bladed grass is still green and lush. This has left me with at least half a dozen brown patches over my new lawn! We are not happy with the quality of this grass. Also never received a confirmation email confirming payment or time of delivery. So as a result my wife had to take delivery of the heavy pallets and help the driver push them up the kerb with a small child.
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Posted 7 years ago
Excellent turf
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Posted 7 years ago
Turf arrived early but once layed I had seen quiet a few bold patches that I wasn’t expecting. Hopefully the grass will recover
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Posted 7 years ago
Excellent website, with important facts about the products that help in selecting the right turf. The online ordering was easy, efficient and confirmed by a phone call the next day regarding delivery the following day. Arrived on time, cannot praise Gardner Transport enough, the driver was cheerful, practical and demonstrated customer service. Slight error in top soil having to arrive the following morning, but decided we didn't need and this refund was processed within 24 hours. Would definitely recommend.
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Posted 7 years ago
Quality of turf very good. The only problem was that the turf turned up two days early. Luckily we could divert staff to lay. A real inconvenience... Turfline acknowledge that there is a “possible” problem with the online system. Be aware and check following ordering!
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Posted 7 years ago
Excellent quality and early delivery.
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Posted 7 years ago
Excellent service! Really pleased
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Posted 7 years ago
Excellent !!! Really pleased
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Posted 7 years ago
Delivery excellent and so is product
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Posted 7 years ago
Quality of turf is excellent Delivered as promised
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Posted 7 years ago
Thanks for the turf is is great and arrived when thy said it would. Can’t recommend you guys enough Thanks
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Posted 7 years ago
Excellent service and excellent turf many thanks
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Posted 7 years ago
Very happy
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Posted 7 years ago
Turfonline is rated 4.7 based on 3,643 reviews