Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,589 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 24th September 2025

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Turfonline 5 star review on 19th September 2025

K Watts

767

Anonymous

Anonymous // 01/01/2019

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“Turf quality is great and communication good Let down by delivery not arriving on the day stated. But overall job looks great”

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Posted 7 years ago

“Excellent service and great quality turf for a second time.”

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Posted 7 years ago

“Brilliant service! On time and helpful friendly delivery man. (The turf is excellent quality too!!)”

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Posted 7 years ago

“Very satisfied”

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Posted 7 years ago

“Good delivery, a few top rolls a little too dry but undstandable in the current weather, perhaps a spray before sending? Good service, thank you.”

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Posted 7 years ago

Pleased to hear your delivery all went smoothly. In warm weather, we don't always irrigate fields before harvest since dry turf lasts longer after harvest. Hope you enjoy your new lawn!

Posted 7 years ago

“Great quality turf”

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Posted 7 years ago

“Delivery on time, great quality turf.”

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Posted 7 years ago

“Fast delivery. Excellent quality. The turf has taken really well and will soon need mowing! Perfect.”

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Posted 7 years ago

“Quick and efficient delivery. Good quality turf. Will use again Highly recommended.”

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Posted 7 years ago

“Good quality turf: wet, wide, weed-free Excellent delivery service: on time, friendly driver The perfect online shopping experience”

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Posted 7 years ago

“Great service, fantastic quality and our lawn look brilliant. Highly recommended”

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Posted 7 years ago

“Excellent service and an excellent product, I called turfonline in the morning and asked if they could give me an E.T.A. of my turf I was informed by a friendly person that my turf should be with me about late morning/early afternoon, it arrived late morning (excellent), the 50sm of turf arrived in perfect condition making the job of laying it easy. I could not be happier with the turf and therefore highly recommend turfonline.”

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Posted 7 years ago

“Sent email but no response, asking for assistance. Turf very dry and some parts close to dead. Laid it on day of delivery with plenty of water and pre turf fertiliser. No one has come back to me following email”

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Posted 7 years ago

“Very good”

Turfonline 5 star review on 31st May 2018

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Posted 7 years ago

“Very easy to order the right turf for my needs. Fast delivery. The grass looks very good quality.”

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Posted 7 years ago

“Delivery driver was in such a hurry that he did not want to wait for me to move my car to place my order in my driveway. He basically said he could not wait 30 seconds. He left my order in the middle of my road and drove off. I called the TurfOnline to make a complain and literally told me that is the 'standard service' they always provide and some drivers are under a lot of pressure to make many deliveries in one day. That is the reason that drivers can be often rude. First time I use Turfonline and certainly the last one.”

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Posted 7 years ago

“Delivery was booked between 8.00am and 2.00pm. Unfortunately turf did not arrive until 2.40 pm, but delivery charge was reimbursed without me having to ask. Turf was of good quality and looks great.”

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Posted 7 years ago

“My complaint relates to your delivery process, in which your driver decided not to drive along the road outside my house on the grounds that it was too small, however, large oil tankers manage this road as do the local authority dust carts etc. etc. As a result I had to pay significant additional delivery charges. Even though these costs were divided I remain very annoyed at the drivers lack of gumption. The turf once delivered was of good quality.”

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Posted 7 years ago

“turf arrived on time. it was fresh and easy to lay”

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Posted 7 years ago

“Fantastic service. Especially as I needed to change my delivery day, which was not a problem at all for them to sort out. Can't wait to see it grow”

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Posted 7 years ago

Turfonline is rated 4.6 based on 3,589 reviews