Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,591 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,591 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 30th September 2025

C Jones

Turfonline 5 star review on 19th September 2025

K Watts

768

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality turf . Exelent delivery time. Arrived very early which gave us plenty of hours to get the job done.”

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Posted 7 years ago

“Website was easy to use to order the turf. I rang and asked for a smaller delivery vehicle - it was arranged. I paid extra for the turf to arrive between 9-11am, it actually arrived early, and allowed me more time to get the job done. The turf was of good quality, there were no defects from the 80 that I laid. There was some good tips on turf laying and aftercare on the website. Good service and good value”

Turfonline 5 star review on 25th May 2018

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Posted 7 years ago

“On time and good quality. Helpful staff”

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Posted 7 years ago

“Absolutely appalling customer service! Delivered damaged turf (the turf had clearly been sitting in their delivery van for several hours on a hot day) and try to put the blame on me even though I had followed all their instructions correctly in terms of rolling out the turfs and laying as soon as the delivery arrived. No gesture of goodwill or refund was offered and I have essentially lost my money! I would advise everyone to stay well away! DO NOT USE!!! WHAT A WASTE OF MONEY!!!”

Helpful Report

Posted 7 years ago

Hi Ash, One of our managers is still looking into this for you, and had promised to get back to you on Tuesday after speaking to our directors.

Posted 7 years ago

“Know it was the wrong time of year to order turf but we prepared the ground meticulously and made sure it was well watered, the turfs were very dry when delivered(again it was a very hot day) but were delivered on two pallets 50 on one and 20 on another which seemed strange ? The turf from the pallet with 20 were very different from the others and when laid seemed a grey/green colour not green like the others these went brown very quickly (even though they were watered in) they have recovered somewhat since laying (19th May). Have ordered from you previously and the quality was not the same as the first order some split some thin, as I said may be the time of year but if this is a problem maybe you should inform the customer that it is not a good idea to take delivery at this time of year.”

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Posted 7 years ago

“Rang to reques that we may see turf before purchasing. Was given direction polity.Very helpful staff, great advice given,delivery efficient. Superb product, will be back for more.”

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Posted 7 years ago

“Really great quality turf. What more can I say?”

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Posted 7 years ago

“Helpful information on phoning; easy to order online; delivered during time specified; good quality turf at a reasonable price.”

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Posted 7 years ago

“Excellent service from order to delivery. Very good quality turf. Would highly recommend.”

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Posted 7 years ago

“Excellent service turf delivered next day as promised, looks great on my garden now.”

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Posted 7 years ago

“The turf arrived by carrier on the date we were given and we had it laid within 2 hours of delivery and are very pleased with our new lawn. All the rolls were in very good condition even colour and weed free. We would certainly order from TurfOnline again and recommend to our friends.”

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Posted 7 years ago

“Bought 65 SQM shadesman turf, seems like good quality, thick good looking grass, no issues with anything really, happy customer!”

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Posted 7 years ago

“Very fast and efficient, would definitely recommend.”

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Posted 7 years ago

“Great quality freshly harvested turf and soil. Delivery driver was really helpful with delivery. Would definitely recommend.”

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Posted 7 years ago

“Good after sales service noted as needed to make a change to the delivery day. Prompt support with this when I phoned. The turf was delivered within the chosen time slot. The quality of the turf is excellent.”

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Posted 7 years ago

“Easily placed order online then had a family emergency and called the office who rearranged delivery to suit us. Turf has arrived in excellent condition. Thoroughly recommend them.”

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Posted 7 years ago

“Ease of ordering”

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Posted 7 years ago

“The quality of the turf was very good”

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Posted 7 years ago

“very prompt good quality”

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Posted 7 years ago

“Order easy Delivery on time, excellent quality turf.”

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Posted 7 years ago

Turfonline is rated 4.6 based on 3,591 reviews