Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.63

4.6 Rating 3,295 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,295 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 17th May 2024

686

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Very easy to order, delivery quick and great quality.”

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Posted 5 years ago

“Very Good Turf and Topsoil, only let down by the delivery being late. The extra money I paid for an early delivery was refunded however.”

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Posted 5 years ago

“The quality of the turf is excellent and it was delivered to my driveway on time as requested. The only negative note was the customer service that was not available either online or by phone on Saturday. I tried to phone the number on the website and I was redirected to a voice mail system without a message about opening hours. I think that should be improved.”

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Posted 5 years ago

“Really good quality turf. I bought Jubilee turf and had it delivered 12 days ago. Paid the extra for a morning delivery and it arrived just after midday. The driver was very accommodating and placed the pallet exactly where I wanted it on my driveway. Turf was laid that same afternoon and is already taking root and looking lush and green. Really thick grass and also soft texture - exactly what I wanted. Very few weeds and only one toadstool so far. Very happy and would definitely recommend; on the pricer side compared to other online sites but certainly can’t fault the quality.”

Turfonline 4 star review on 12th September 2018

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Posted 5 years ago

“The grass looks good a week later, even though it was laid by a complete amateur. Lovely and green even in really shady places (used Shadesman). Turned up nice and early, although driver was a bit useless. Only complaint (which wouldn't bother most people) is there was too much. I have a small garden and tiny drive so had to lug it to the dump. Overall very satisfied. No dud rolls.”

Turfonline 4 star review on 9th September 2018

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Posted 5 years ago

“Delivery as expected. Right to my home. Well packaged. Beautiful clean turf. A few were ripped but it wasn’t too bad. Hence the 4 stars. Laid down easily. Growing well now, one week on.”

Turfonline 4 star review on 7th September 2018

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Posted 5 years ago

“As a gardener by trade I've laid a lot of lawns in my time. First time I've used an online supplyer. And I have to say it's the best quality turf I've ever seen, so glad I've found it. And I don't mind it costs a lot more than standard turf, it's well worth it for those who care about having a good lawn. My only criticism would be the price of the delivery, it's very high. And trade discount would be good too.”

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Posted 5 years ago

“good quality. quick delivery. reasonable price. good information leaflet”

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Posted 5 years ago

“Turf was a good quality. One piece had a small bit of grass missing but the rest was good quality. Grass is growing well and looks great”

Turfonline 4 star review on 22nd July 2018

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Turned up on time as agreed. Looks great. Only down fall was I work for a merchant where I was given one price but wouldn’t honour it when I phoned to pay. Yes it was for me but should that matter?”

Turfonline 4 star review on 1st July 2018

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Posted 5 years ago

“Delivery driver was great going out of his way to make sure I got the delivery even though down a narrow road. Good quality turf but obvious when laying that some of the turf was not cut that day as had started to dry out. Overall happy with service.”

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Posted 5 years ago

“Quality turf and good customer services from TOL. Only problem was the contracted delivery. The order was before 7pm on Thursday but didn’t turn up til Friday morning with a couldn’t care attitude. Some black patches had formed but these have recovered following good advice from TOL customer service.”

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Posted 5 years ago

“Fast customer service and quick delivery. Turf seems good only one small yellow patch has developed. Fingers crossed it will bed in and all be fine. Been down one week, watering everyday.”

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Posted 5 years ago

“Delivery poor but good quality turf”

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Posted 5 years ago

“Exelent service”

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Posted 5 years ago

“Turf was good quality. It has quite a lot of snails in it so i had complaint from customer about that.”

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Posted 5 years ago

“Placing and order was simple. Order arrived as promised.”

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Posted 5 years ago

“A customer ordered 50 sq metres of turf for me to relay their lawn. I was impressed with the quality so I decided to order some for another customer to turf over an old flower bed. The second batch of turf wasn't quite as good. The sward was more open and required VERY careful handling to avoid tearing it apart. However, after a week it appears to have taken well and is looking good. Both delivery drivers were very helpful, dropping off the pallets where we needed them.”

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Posted 5 years ago

“The turf was very good quality. Unfortunately the delivery failed on the first try. We had an awful day waiting in vain for it to arrive. Can't say the customer service was great that day. However, when rescheduled, everything went to plan perfectly and we are, now, very happy customers.”

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Posted 5 years ago

Turfonline is rated 4.6 based on 3,295 reviews