Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,595 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,595 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 1st October 2025

Turfonline 5 star review on 30th September 2025

C Jones

Turfonline 5 star review on 19th September 2025

K Watts

769

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service, came within a few days and delivery man polite and helpful. Turf was in good condition and easy to lay, would definitely by from them again.”

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Posted 5 years ago

“Quick service with minimum of fuss”

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Posted 5 years ago

“Ordered 19 turf and topsoil with chanced it with no specified timeslot. Arrived 11.30am and driver very pleasant and helpful. Turf good condition and very green but 2 had corners damaged from cutting machine and 1 was completely ripped and roll fell apart when reached for it from back of pallet. Fortunately had over ordered and didn't need 19 full lengths and able to use as ends and fill ins.”

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Posted 5 years ago

“Delivered on time. Once put down looks good. Time will tell.”

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Posted 5 years ago

“Beautiful quality Just one roll with a hole in it, otherwise perfect. Will be buying some more next year.”

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Posted 6 years ago

Hi Karen, Thank you for your review, we are very pleased to hear you are happy with the product you have received and look forward to seeing another order next year.

Posted 6 years ago

“The turf was great but delivery a nightmare. The driver could not get the pallet to fit on tail lift of his truck which meant as it lowered several rolls of turf lifted off the pallet and unrolled in a heap under the truck. The driver just threw them back on the pile and laughed and shrugged. He left my shared drive with soil everywhere. Luckily we put the turf down straight away and I had bought extra so we didn’t have to use the 2 damaged rolls. I was happy enough with the final product that I couldn’t be bothered to complain to turf online but luckily that was just because I had bought too much and it didn’t effect the final result. My turf is now growing well and hopefully it will continue. I would still recommend them, I’m just putting it down to being unlucky with my delivery driver.”

Turfonline 4 star review on 6th September 2019

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Posted 6 years ago

“We ordered 3 large bags of low-fertility wildflower topsoil... ask me next year if it worked. The delivery planning was excellent and it arrived as expected. A couple of reasons for 4 stars instead of 5: there are no arrangements to collect and reuse the pallets and bags; and I'm not 100% convinced the soil is totally peat free. Otherwise very good service, thank you.”

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Posted 6 years ago

“Arrived a day late, but very nice when it did arrive.”

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Posted 6 years ago

“I can't write a review as the feed that we bought for our sedum roof has not had a chance to make any affect yet !!!”

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Posted 6 years ago

“Ordering and delivery were very simple. The turf was easy to lay. Two weeks later it has rooted well and looks lush!”

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Posted 6 years ago

“Overall excellent. Grass is growing nicely. Near perfect turf (couple of bits shouldn't have made it through quality control) and grumpy delivery driver brings score down just a tad.”

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Posted 6 years ago

“Pleased with the result. Only hope I shouldn't have bought a more expensive (and colourful ?) mix.”

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Posted 6 years ago

Hi Michael. Thank you for your review of Turf Online. The Traditional Meadowmat contains 34 species of British native wild flowers and I'm sure it will not disappoint. Please do let us know how you get on, we would love to see how it looks in full flower later in the year.

Posted 6 years ago

“Good quality wildflower turf. Has taken well in the garden. No problems at all. For me personally it would have been easier if the turf was in half metres along the length rather than square metres as it is really heavy and there was only me to lay it. Had to put an sos call out to friends and neighbours to help me get it in the back garden. Also I found it hard to cut with the tools that I had and it is now uneven long the length of the garden. But the turf itself is great.”

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Posted 6 years ago

“Easy to order, quick delivery, they were happy to deliver when I couldn’t be there and the turf was labelled (as I’d ordered two types in one delivery) so I knew what was what. Just missed 5* as some of the turf was a bit damaged on arrival which meant it was a bit fiddly to lay. Overall pretty pleased so far - can’t comment on the look of the turf yet as it’s not really grown. Hopefully it’ll be as good as it looks on the website...”

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Posted 6 years ago

“I have given good as I dont know the quality till it flowers next year”

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Posted 6 years ago

“Easy to buy and delivery was quick and well organised.”

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Posted 6 years ago

“Good online website, easy to navigate. Very helpful on the telephone also. Delivery as arranged, delivery driver helpful & friendly.”

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Posted 6 years ago

“Good quality turf delivered and polite and helpful staff. Only negative was they provide a delivery day but no time slot, probably because the turf is cut fresh. But it does mean you have to plan to be in all day.”

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Posted 6 years ago

Hi, Thank you for this review. Within the checkout we do offer timed delivery services (Pre 2pm or Pre 11am) However, as you selected and Anytime Service we unfortunately, cannot provide ETA's as is it anytime between 8am and 8pm. If you would like to discuss this further please do not hesitate to contact us. Thank you.

Posted 6 years ago

“The turf was delivered in a timely manner and on the date arranged. It's very nice and looks great. Only downside was that we found shards of broken glass and even broken pottery in a couple of the roles. After picking these up and being mindful to check the rest, we're happy with the final result.”

Turfonline 4 star review on 30th September 2018

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Posted 7 years ago

“Turf is of a good quality but expensive if ordered in normally modest amounts. It was delivered in freshly harvested condition but the cost of delivery for a Saturday was over the top.”

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Posted 7 years ago

Turfonline is rated 4.6 based on 3,595 reviews