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Turfonline Reviews

4.7 Rating 3,719 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,719 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Good quality wildflower turf. Has taken well in the garden. No problems at all. For me personally it would have been easier if the turf was in half metres along the length rather than square metres as it is really heavy and there was only me to lay it. Had to put an sos call out to friends and neighbours to help me get it in the back garden. Also I found it hard to cut with the tools that I had and it is now uneven long the length of the garden. But the turf itself is great.
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Posted 7 years ago
Easy to order, quick delivery, they were happy to deliver when I couldn’t be there and the turf was labelled (as I’d ordered two types in one delivery) so I knew what was what. Just missed 5* as some of the turf was a bit damaged on arrival which meant it was a bit fiddly to lay. Overall pretty pleased so far - can’t comment on the look of the turf yet as it’s not really grown. Hopefully it’ll be as good as it looks on the website...
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Posted 7 years ago
I have given good as I dont know the quality till it flowers next year
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Posted 7 years ago
Easy to buy and delivery was quick and well organised.
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Posted 7 years ago
Good online website, easy to navigate. Very helpful on the telephone also. Delivery as arranged, delivery driver helpful & friendly.
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Posted 7 years ago
Good quality turf delivered and polite and helpful staff. Only negative was they provide a delivery day but no time slot, probably because the turf is cut fresh. But it does mean you have to plan to be in all day.
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Posted 7 years ago
Hi, Thank you for this review. Within the checkout we do offer timed delivery services (Pre 2pm or Pre 11am) However, as you selected and Anytime Service we unfortunately, cannot provide ETA's as is it anytime between 8am and 8pm. If you would like to discuss this further please do not hesitate to contact us. Thank you.
Posted 7 years ago
The turf was delivered in a timely manner and on the date arranged. It's very nice and looks great. Only downside was that we found shards of broken glass and even broken pottery in a couple of the roles. After picking these up and being mindful to check the rest, we're happy with the final result.
Turfonline 4 star review on 30th September 2018 Turfonline 4 star review on 30th September 2018
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Posted 7 years ago
Turf is of a good quality but expensive if ordered in normally modest amounts. It was delivered in freshly harvested condition but the cost of delivery for a Saturday was over the top.
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Posted 7 years ago
Great service! Very easy to order, delivery quick and great quality.
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Posted 7 years ago
Very Good Turf and Topsoil, only let down by the delivery being late. The extra money I paid for an early delivery was refunded however.
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Posted 7 years ago
The quality of the turf is excellent and it was delivered to my driveway on time as requested. The only negative note was the customer service that was not available either online or by phone on Saturday. I tried to phone the number on the website and I was redirected to a voice mail system without a message about opening hours. I think that should be improved.
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Posted 7 years ago
Really good quality turf. I bought Jubilee turf and had it delivered 12 days ago. Paid the extra for a morning delivery and it arrived just after midday. The driver was very accommodating and placed the pallet exactly where I wanted it on my driveway. Turf was laid that same afternoon and is already taking root and looking lush and green. Really thick grass and also soft texture - exactly what I wanted. Very few weeds and only one toadstool so far. Very happy and would definitely recommend; on the pricer side compared to other online sites but certainly can’t fault the quality.
Turfonline 4 star review on 12th September 2018
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Posted 7 years ago
The grass looks good a week later, even though it was laid by a complete amateur. Lovely and green even in really shady places (used Shadesman). Turned up nice and early, although driver was a bit useless. Only complaint (which wouldn't bother most people) is there was too much. I have a small garden and tiny drive so had to lug it to the dump. Overall very satisfied. No dud rolls.
Turfonline 4 star review on 9th September 2018
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Posted 7 years ago
Delivery as expected. Right to my home. Well packaged. Beautiful clean turf. A few were ripped but it wasn’t too bad. Hence the 4 stars. Laid down easily. Growing well now, one week on.
Turfonline 4 star review on 7th September 2018
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Posted 7 years ago
As a gardener by trade I've laid a lot of lawns in my time. First time I've used an online supplyer. And I have to say it's the best quality turf I've ever seen, so glad I've found it. And I don't mind it costs a lot more than standard turf, it's well worth it for those who care about having a good lawn. My only criticism would be the price of the delivery, it's very high. And trade discount would be good too.
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Posted 7 years ago
good quality. quick delivery. reasonable price. good information leaflet
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Posted 8 years ago
Turf was a good quality. One piece had a small bit of grass missing but the rest was good quality. Grass is growing well and looks great
Turfonline 4 star review on 22nd July 2018
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Posted 8 years ago
Excellent service.
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Posted 8 years ago
Turned up on time as agreed. Looks great. Only down fall was I work for a merchant where I was given one price but wouldn’t honour it when I phoned to pay. Yes it was for me but should that matter?
Turfonline 4 star review on 1st July 2018
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Posted 8 years ago
Delivery driver was great going out of his way to make sure I got the delivery even though down a narrow road. Good quality turf but obvious when laying that some of the turf was not cut that day as had started to dry out. Overall happy with service.
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Posted 8 years ago
Turfonline is rated 4.7 based on 3,719 reviews