Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.63

4.6 Rating 3,263 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,263 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 29th April 2024

A Bagley

Turfonline 5 star review on 23rd April 2024

L Shepherd

Turfonline 5 star review on 22nd April 2024

M Adamovici

670

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“75 sq foot of turf deliverd on time Driver was friendly and turf was nice and green and cut good , only giving 4 stars as most of the rolls had little white fungus growing on them but watering took it away , let’s hope it grows :)”

Turfonline 4 star review on 9th June 2020

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Posted 3 years ago

“Good quality turf although a bit thin and cracked around the edges of the pallet . Delivery driver helpful although goods despatched a day late.”

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Posted 3 years ago

“turf arrived in the morning, no need to pay extra for early delivery”

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Posted 3 years ago

“Fab phone advice, order delivered on time and turfs are fantastic. Totally transformed my garden, am really chuffed. Bought two fertilisers, the autumn/winter one has been opened and the a third missing.Spring/Summer Sealed full bottle?”

Turfonline 4 star review on 5th June 2020

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Posted 3 years ago

“Very pleased the Cottage Garden Mix turf. The order process is very easy to follow. Delivered on time and in the condition expected. Now a week after being laid, it seems to be doing well and the plant mix, though not flowering (bit too soon yet!!) has started to grow.”

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Posted 3 years ago

“Nice Turf, arrived on time. My grass has started to turn a little yellow. But we have had extraordinarily hot weather of late so it probably unfortunately expected. Nevertheless, I would recommend this company.”

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Posted 3 years ago

“The turf os very good quality and is looking awsome after over a week of arriving and being layed down. The only reason i'm not giving 5 stars is because your calculator is not right, i gave my area measure and it told me i'd need 35 rolls of which i only ended up using 23 to cover the mencioned area.”

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Posted 3 years ago

“Good price compared to other companies, easily booked online with max 7.5 tonne lorry, advising them single track lane access and giving My3Words location. Telephone call a couple of days later they couldn't deliver the quantity I wanted as too heavy for the lorry, it had to be split over 2 deliveries because of the weight. I had to then pay an extra £20-something pounds for the second delivery coming the day before the first. Fair enough. Another phone call the following day saying they couldn't make that rearranged day as it was the day after a Bank Holiday so it would have to be the day after the first. I had labour already booked for the original day and it was too short notice but had to be early delivery not anytime - so I had to pay another £20-odd pounds... The first delivery came on a massive lorry, 14-18 tonnes, and he struggled to access the property, and it was only 2 pallets that came off it, 85 rolls of turf split between them and he arrived about 11am. The second day was a 7.5 tonne lorry, again 2 pallets and easy for him to unload and turn around. Good quality turf marred only by extra charges that were nothing to do with me and I couldn't really argue about as I'd already paid the nearly £600 for the original order... so not quite as good value as I originally thought. :-(”

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Posted 3 years ago

“Good delivery service,some turfs had netting showing through and were bare but overall not a bad product.”

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Posted 3 years ago

“Very fast order to delivery turnaround. Good turf. Highly recommended”

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Posted 3 years ago

“Turf arrived wrapped and on a pallet, the turf was of good quality given the 8 weeks without any rain, it's been down 5 days and looking very good.”

Turfonline 4 star review on 28th May 2020

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Posted 3 years ago

“Took delivery of Jubilee Turf and (Shade-tolerant) Meadowmat. The Jubilee turf was the best I've seen: looks to be a tight weave on an excellent base with unvarying consistency, even across rolls. Arrived in perfect condition. I'm inclined to be a bit more circumspect about the meadowmat: some of the edges look to be quite patchy, and the base was of poor consistency - very thin in some places and very thick in others. Website says it delivered mown but all I can see at the moment is a tangle of long grasses. Hopefully, it will settle and right itself. Other positives are that the team are very easy to contact and pleasant to deal with. They actually missed an agreed delivery date due to an administrative error, but were apologetic and keen to make amends. Website is excellent and easy to navigate. If it wasn't for some misgivings over the meadowmat I'd give 5 stars rather than 4, but I'd certainly recommend the Jubilee turf to others.”

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Posted 3 years ago

“The grass is lush. The gentleman who delivered it is a credit to the company. The only complaint would be that even though I used Turf onLines calculator I ended up with 10 extra rolls. I’ve double checked my measurements and they were correct. On saying that. The brother in law Is very happy with his free turf”

Turfonline 4 star review on 26th May 2020

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Posted 3 years ago

“Enough great turf. The only reason I couldn't give 5 stars is, the size of the turf. Around 15% ones are (10 or 15cm) shorter than others. And the depth is thicker than the guided size. You could prepare more deeper slightly to keep the same level with your patio.”

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Posted 3 years ago

“Seems to be good quality with few weeds. Would order again.”

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Posted 3 years ago

“Purchased online Delivered on time Quick and easy service Grow grass grow”

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Posted 3 years ago

“Turf arrived about mid morning on the day. Did ask that driver would ring me about an hour before delivery so that I could be there. That didn't happen. Luckily the customer was home and rang me. For that reason I only gave 4 stars...would have been 5 otherwise”

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Posted 3 years ago

“Laid our turf yesterday, absolutely love it. Outstanding quality and service. Lovely young man delivered it and kept to social distancing guidelines. Will definitely recommend!”

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Posted 3 years ago

“Overall really good service! Quality was good but some dry patches start appearing at some areas”

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Posted 3 years ago

“Very efficient service, came within a few days and delivery man polite and helpful. Turf was in good condition and easy to lay, would definitely by from them again.”

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Posted 3 years ago

Turfonline is rated 4.6 based on 3,263 reviews