Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.65

4.7 Rating 3,622 Reviews

91 %

of reviewers recommend Turfonline

4.7

Based on 3,622 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 19th February 2026

J Simmons

Turfonline 5 star review on 26th October 2025

S Cumberledge

Turfonline 5 star review on 19th September 2025

K Watts

768

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The turf was very good quality. Unfortunately the delivery failed on the first try. We had an awful day waiting in vain for it to arrive. Can't say the customer service was great that day. However, when rescheduled, everything went to plan perfectly and we are, now, very happy customers.”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“The first quantity of turf was very good and laid well on front lawn. The second delivery for the rear garden was very dry on the outside and she'd lots of dust when delivered and I took photos as requested as not happy but was told by your customer service to lay. I took photos and sent them to you on an email complaining that at least 5of the strips were dead. You did not respond or acknowledge my originalemai or the second one either. Can you now do so? We ordered some more turf as we were short and took the minimum quantity but only needed 4 however 2of these were torn up and unusable and the other 4 were used to replace the dead sections from the previous delivery that had gone completely brown after copious watering. I believe you should refund the faulty strips and if no response is forthcoming I intend to put your payment into dispute with my card company.”

Helpful Report

Posted 7 years ago

Hi there, It looks like you had a typo in the email address you had been sending your messages to, but we've got those through now and will take a look for you.

Posted 7 years ago

“Good delivery, arrived as arranged, friendly driver. Turf has taken well & weed-free.”

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Posted 7 years ago

“The website is easy to understand and navigate and (though a bit pushy) offers all the extras that you may need such as top soil. It has easy to use calculators to establish how much of what you need. The turf and top soil were delivered on time and the very polite delivery man had no problem running the pallets up our drive way and into our garage. Our delivered turf was of good quality generally (not that I'm an expert and would know the difference) though it had a number of spots of stunted growth which unfortunately only became apparent after the turf had been laid and it was too late to replace these. A number of the sods were not irregular and torn but there was more than enough in the extra 5% to make these not necessary.”

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Posted 7 years ago

“My order came in 2 pallets. The first pallet layer was perfect! But the 2nd pallet was not as good and I am hoping that with plenty’s of care the yellow patches will disappear once rooted.”

Turfonline 4 star review on 4th June 2018

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Posted 7 years ago

“Good delivery, a few top rolls a little too dry but undstandable in the current weather, perhaps a spray before sending? Good service, thank you.”

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Posted 7 years ago

Pleased to hear your delivery all went smoothly. In warm weather, we don't always irrigate fields before harvest since dry turf lasts longer after harvest. Hope you enjoy your new lawn!

Posted 7 years ago

“Delivery was booked between 8.00am and 2.00pm. Unfortunately turf did not arrive until 2.40 pm, but delivery charge was reimbursed without me having to ask. Turf was of good quality and looks great.”

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Posted 7 years ago

“Order easy Delivery on time, excellent quality turf.”

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Posted 7 years ago

“Delivered quickly and a good quality product. Had to mow it in just a week as it grew so fast. Many thanks.”

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Posted 7 years ago

“Turf was excellent, not happy with additional £30 charge for delivery before 11am.”

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Posted 7 years ago

“Would have been 5 stars but delivery cost of £8 on a pot of fertilizer was excessive”

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Posted 7 years ago

“The turf was delivered at time and date I asked for. Have had it down for just over a week now and so far it’s exceeding my expectations.”

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Posted 7 years ago

“a decent product at a reasonable price”

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Posted 7 years ago

“Product was of a very good quality and very happy with the turf. Delivery was on time, driver helpful.”

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Posted 7 years ago

“Good delivery all on time, turf has taken well 🙂 and looks good quality”

Turfonline 4 star review on 18th May 2018

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Posted 7 years ago

“ordered weds, delivered fri - hassle free. driver even agreed to push pallet 80meters up the drive (with help). one week on 66 of 72 rolls are lush, rooting and growing well.”

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Posted 7 years ago

“Delivered on time by friendly staff. Overall grass in good condition however we had 10% of turf with tears or holes when rolled out. Luckily the were cut up for border jobs. After 10 days, grass showing signs of taking.”

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Posted 7 years ago

“trawa waszej firmy zamówiona za pośrednictwem b&q była znakomitej jakości! zamówiona on line wydawała się nie tak swierza i przede wszystkim z ziemniakami! ogólnie bardzo polecam”

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Posted 7 years ago

“Quality of product was very good (top soil and turf). Delivery was well executed and helpful. Could do with some better post order delivery help on delivery times and contact numbers of driver and options to get heavy loads to required location at house”

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Posted 7 years ago

Turfonline is rated 4.7 based on 3,622 reviews