Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd, Colpmans Farm, Islip, Kettering, Kettering, North Northamptonshire
Rating: 4.65

4.7 Rating 3,719 Reviews

92 %

of reviewers recommend Turfonline

4.7

Based on 3,719 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Turfonline 5 star review on 19th February 2026

J Simmons

Turfonline 5 star review on 26th October 2025

S Cumberledge

Turfonline 5 star review on 19th September 2025

K Watts

768

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality turf and good customer services from TOL. Only problem was the contracted delivery. The order was before 7pm on Thursday but didn’t turn up til Friday morning with a couldn’t care attitude. Some black patches had formed but these have recovered following good advice from TOL customer service.”

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Posted 8 years ago

“Fast customer service and quick delivery. Turf seems good only one small yellow patch has developed. Fingers crossed it will bed in and all be fine. Been down one week, watering everyday.”

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Posted 8 years ago

“Delivery poor but good quality turf”

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Posted 8 years ago

“Exelent service”

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Posted 8 years ago

“Turf was good quality. It has quite a lot of snails in it so i had complaint from customer about that.”

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Posted 8 years ago

“Placing and order was simple. Order arrived as promised.”

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Posted 8 years ago

“A customer ordered 50 sq metres of turf for me to relay their lawn. I was impressed with the quality so I decided to order some for another customer to turf over an old flower bed. The second batch of turf wasn't quite as good. The sward was more open and required VERY careful handling to avoid tearing it apart. However, after a week it appears to have taken well and is looking good. Both delivery drivers were very helpful, dropping off the pallets where we needed them.”

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Posted 8 years ago

“The turf was very good quality. Unfortunately the delivery failed on the first try. We had an awful day waiting in vain for it to arrive. Can't say the customer service was great that day. However, when rescheduled, everything went to plan perfectly and we are, now, very happy customers.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“The first quantity of turf was very good and laid well on front lawn. The second delivery for the rear garden was very dry on the outside and she'd lots of dust when delivered and I took photos as requested as not happy but was told by your customer service to lay. I took photos and sent them to you on an email complaining that at least 5of the strips were dead. You did not respond or acknowledge my originalemai or the second one either. Can you now do so? We ordered some more turf as we were short and took the minimum quantity but only needed 4 however 2of these were torn up and unusable and the other 4 were used to replace the dead sections from the previous delivery that had gone completely brown after copious watering. I believe you should refund the faulty strips and if no response is forthcoming I intend to put your payment into dispute with my card company.”

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Posted 8 years ago

Hi there, It looks like you had a typo in the email address you had been sending your messages to, but we've got those through now and will take a look for you.

Posted 8 years ago

“Good delivery, arrived as arranged, friendly driver. Turf has taken well & weed-free.”

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Posted 8 years ago

“The website is easy to understand and navigate and (though a bit pushy) offers all the extras that you may need such as top soil. It has easy to use calculators to establish how much of what you need. The turf and top soil were delivered on time and the very polite delivery man had no problem running the pallets up our drive way and into our garage. Our delivered turf was of good quality generally (not that I'm an expert and would know the difference) though it had a number of spots of stunted growth which unfortunately only became apparent after the turf had been laid and it was too late to replace these. A number of the sods were not irregular and torn but there was more than enough in the extra 5% to make these not necessary.”

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Posted 8 years ago

“My order came in 2 pallets. The first pallet layer was perfect! But the 2nd pallet was not as good and I am hoping that with plenty’s of care the yellow patches will disappear once rooted.”

Turfonline 4 star review on 4th June 2018

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Posted 8 years ago

“Good delivery, a few top rolls a little too dry but undstandable in the current weather, perhaps a spray before sending? Good service, thank you.”

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Posted 8 years ago

Pleased to hear your delivery all went smoothly. In warm weather, we don't always irrigate fields before harvest since dry turf lasts longer after harvest. Hope you enjoy your new lawn!

Posted 8 years ago

“Delivery was booked between 8.00am and 2.00pm. Unfortunately turf did not arrive until 2.40 pm, but delivery charge was reimbursed without me having to ask. Turf was of good quality and looks great.”

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Posted 8 years ago

“Order easy Delivery on time, excellent quality turf.”

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Posted 8 years ago

“Delivered quickly and a good quality product. Had to mow it in just a week as it grew so fast. Many thanks.”

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Posted 8 years ago

“Turf was excellent, not happy with additional £30 charge for delivery before 11am.”

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Posted 8 years ago

“Would have been 5 stars but delivery cost of £8 on a pot of fertilizer was excessive”

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Posted 8 years ago

“The turf was delivered at time and date I asked for. Have had it down for just over a week now and so far it’s exceeding my expectations.”

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Posted 8 years ago

Turfonline is rated 4.7 based on 3,719 reviews