Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.65

4.7 Rating 3,623 Reviews

91 %

of reviewers recommend Turfonline

4.7

Based on 3,623 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 19th February 2026

J Simmons

Turfonline 5 star review on 26th October 2025

S Cumberledge

Turfonline 5 star review on 19th September 2025

K Watts

768

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only reason I have not given a very good rating is we had some practical delivery issues. However I was offered appropriate compensation for our efforts. The turf itself cannot be faulted, excellent and consistent quality which I was cutting in just over two weeks. I would recommend Turfonline without hesitation, just ensure the transport vehicle can get to your property and unload!”

Turfonline 4 star review on 10th November 2016

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Posted 9 years ago

“Arrived just after 11am having paid extra for it to arrive before 11am and this was surcharge refunded without asking. The delivery driver was apologetic, very polite and helpful. When chasing the delivery up, the customer services team were effective. The product itself is pretty good. A few of the turfs were too thin in places so having levelled the soil perfectly, the surface will be a little uneven in places. Some of the turfs had quite contrasting grass types so I would imagine the lawn will have a few patches in some areas but overall it's looking good and seems to be taking well. Not perfect but would certainly use this company again, because they were good to deal with.”

Turfonline 4 star review on 25th October 2016

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Posted 9 years ago

“The order of 16sq metres was delivered at the arranged time and I was completely satisfied with the condition of the product. It was laid on the same day (six days ago) and the advantage of laying the turf on properly prepared surface is indicated by the excellent lawn I now have in my front garden.I would not hesitate to order similar if needed in the future. David V Thomas Redcar North Yorkshire.”

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Posted 9 years ago

“Delivery service excellent, driver early and very helpful , quality of grass very good. downside: pallet broken very hard to maneuver. major problem was i found three pieces off glass in the soil. not good when i have young children playing in the garden”

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Posted 9 years ago

“OrderiIng straight forward & delivery went well. Condition of grass on delivery good and once laid looks excellent. Happy with experience.”

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Posted 9 years ago

“The grass was delivered promptly And was fair quality for the price”

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Posted 9 years ago

“Turf was good and on time but the lorry driver was too rude. He told me to unload myself from lorry and was too aggressive. Price was good and I'm happy with company expect from lorry driver.”

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Posted 9 years ago

So sorry you had a poor delivery experience. We use pallet couriers for direct to home delivery and the service is usually very good. We will raise your issue with the network provider. Kind Regards, Angela.

Posted 9 years ago

“Arrived on time - turf very green and plush - so far seems to be taking well but time will tell - very satisfied with turf online”

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Posted 9 years ago

“Great quality turf and on time delivery service. Only thing is they use a courier so the driver knows absolutely nothing about turf if you require any professional advice, also he couldn't get the turf on my drive as he only had a pallet/pump truck which wouldn't get over the raised entrance to my drive so he had to leave it on the pathway outside. Which was fine because we were laying it that day, but something to bear in mind is access as they don't lift it in.”

Turfonline 4 star review on 10th October 2016

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Posted 9 years ago

“Bit of a hiccup as to delivery day, but service was good and quality excellent.”

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Posted 9 years ago

“Overall a good experience, the only reason I didn't click 'Very Good' was that the soil was a little on the dry side when first delivered and was expecting it to be covered to retain moisture but i'm sure there is a reason why it's left open. A good product.”

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Posted 9 years ago

“Easy to order and delivered with no fuss. Glad I requested a little extra as a couple of the turf rolls seemed to be damaged. Our new lawn looks amazing and I cannot wait for it to take so that we can make the most of it.”

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Posted 9 years ago

“Good quality pleased with delivery time”

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Posted 9 years ago

“We are very happy with the service and speed of supply. Unfortunately three rolls arrived bashed so they fell apart easily as we were turfing a bank, but they were still usable for filling in gaps.”

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Posted 9 years ago

“My gardener said it was the thinnest turf he had ever used, and was concerned it would not be good enough. Due to this he said it was difficult to lay and get level. However as a homeowner it looks good seems to have taken well and I am happy with it. I guess it depends on how much 'hands on' with your turf laying as to if this would be an issue for you. Overall the order process was easy, delivery happened on time and the resulting lawn looks good.”

Turfonline 4 star review on 29th September 2016

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Posted 9 years ago

“Very pleased with the turf, and very happy with the order - arrived on time, in perfect condition. The driver was very efficient and very helpful as access to our house is quite difficult. He did a good job, as they say in the American Mid-West... Would happily use you again.”

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Posted 9 years ago

“The stuff is good, arrived exactly on time, very pleased. BUT you charged VAT but there is no VAT number on your (on-line) invoice.”

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Posted 9 years ago

“I was very pleased with the quality of the turf. My only concern would be that 5.15pm was too late even though I had asked for anytime delivery.”

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Posted 9 years ago

“Grass was a good price looked good also, but I will re-review after winter with how the grass got on”

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Posted 9 years ago

“The turf has been down for 1 week now and is coming along quite nicely and will soon need its first cut. However when laying the turf i found a number of them very ragged with thin patches and holes. Also found a large piece of brick in one roll. From a 90 sqm delivery i had to discard at least 10 rolls. As i said im stisfied with the final results but it's a good job i overordered.”

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Posted 9 years ago

Turfonline is rated 4.7 based on 3,623 reviews