Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.65

4.7 Rating 3,598 Reviews

91 %

of reviewers recommend Turfonline

4.7

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 6th October 2025

D THORPE

Turfonline 5 star review on 19th September 2025

K Watts

769

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time (though the vehicle was a little large for our road in spite of a warning) The turf was of excellent quality very evenly cut. The turf that was laid the same day recovered in a couple of days. The rest was delayed a couple of days and turned a bit yellow but is coming round now, that was our fault, not Turfonline's. Would buy again and may well be doing.”

Helpful Report

Posted 8 years ago

“Fast and efficient service with good quality product”

Helpful Report

Posted 8 years ago

“I ordered the meadow mat and it was delivered on the day I specified in perfect condition. It has been in my garden for just 6 days and is already flowering. Thank you!”

Helpful Report

Posted 8 years ago

“Some of the turf had some cuttings left rolled in them, so they started to decompose and has killed the grass. Lost about 10 roles. But other than that was all good”

Helpful Report

Posted 8 years ago

These are signs of heat stress. It is important that turf is laid on the day of delivery at this time of the year to minimise the risk of damage to turf. There is a useful blog post on sod-heating on our website with useful advice, pictures and how best to avoid heat stress.

Posted 8 years ago

“Felt sorry for the driver he really had to struggle it took 3 of us to unload the pallets they had been doubled up and where broken and difficult to get pallet truck under but never the less he worked hard at it The turf its self is very patchy and was laid on day of arrival its now showing patched of browning already which is not good I hope it has had plenty of watering”

Helpful Report

Posted 8 years ago

“The quality is excellent compared to that from the local DIY store.”

Helpful Report

Posted 8 years ago

“Good quality of product although the cuts of turf lower on the pallet were slightly damged. Overall happy with the way the lawn looks.”

Helpful Report

Posted 8 years ago

“Turf looks excellent when laid very pleased with the product”

Helpful Report

Posted 8 years ago

“Great price. Delivered on time. Beautiful grass. Our lawn looks lovely. :)”

Helpful Report

Posted 8 years ago

“We ordered turf and were told that it would come the next day... it didn't. When we called to ask where it was they had plenty of excuses but at no point even attempted to contact us and let us know that they could not fulfil our delivery .... bad customer service!!”

Helpful Report

Posted 8 years ago

Many thanks for your feedback and we apologise for your experience. We have a close working relationship with our delivery partners but very occasionally we are not aware of issues until after the event which doesn't help in keeping the customer informed. I will look into the specifics of this case to see if there are lessons to be learned.

Posted 8 years ago

“Great Turf, quickly delivered on time. Very easy process.”

Helpful Report

Posted 8 years ago

“Love my Turf so pleased with service and Quality can,t believe that i put it down it is growing well and has had its first cut today very impressed (Jubilee) much better quality than most of the ones in the shops by me no weeds allthough i don't know how long that will last as i am not very good with gardening but i do try .”

Helpful Report

Posted 8 years ago

“Hi paid extra for a 8am to 11am delivery , and had guys on site waiting , delivery didn't turn up on time, !”

Helpful Report

Posted 8 years ago

We have selected our delivery partners based on service levels and keep this under constant review. Your delivery was placed on a timed option and if this was not met we will refund the additional delivery charge you paid. We apologise for any inconvenience experienced.

Posted 8 years ago

“I've seen some turf suppliers deliver turf which is below standard. The turf which I had delivered was 1st class. No weeds, no colour discoloration. Will definitely use Turfonline again, If and when i need more turf.”

Helpful Report

Posted 8 years ago

“driver of delivery said he could not find address, could he not ask? therefore turf on van untill 3 p.m following day in hot weather , so not in best of codition when delivered.”

Helpful Report

Posted 8 years ago

“I didn't pay extra to have a time slot for the delivery - but once received, the turf was of an excellent quality and we now have an immaculate lawn.”

Helpful Report

Posted 8 years ago

“Promt delivery good quality just one remark heavy delivery by courier need a much better off loading facility”

Helpful Report

Posted 8 years ago

“Promped delivery, 4 days later grass growing and already dark green. Highly recommended”

Helpful Report

Posted 8 years ago

“Top quality turf. Slight mess up over delivery (1 pallet left in depot) but nevertheless got it out later the same day. Managed to get it down the same day and looking very good so far.”

Helpful Report

Posted 8 years ago

“Great, instant lawn!! Top quality rolls of turf, delivered by a very friendly driver.”

Helpful Report

Posted 8 years ago

Turfonline is rated 4.7 based on 3,598 reviews