Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,588 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,588 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 19th September 2025

K Watts

Turfonline 5 star review on 14th September 2025

L Postan

766

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impress with the turf. Some of the rolls were damage by the forklift and the rolls were not consistent in the thinkness. I only ordered 19 m2 so was disappointed that they could not have made an effort to give me 19 decent rolls of turf.”

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Posted 7 years ago

“Amazing company! Excellent customer services! Super fast delivery 📦Great quality turf!! Would definitely use again.”

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Posted 7 years ago

“Excellent quality, good communication would use again”

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Posted 7 years ago

“Turf was a good quality. One piece had a small bit of grass missing but the rest was good quality. Grass is growing well and looks great”

Turfonline 4 star review on 22nd July 2018

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Posted 7 years ago

“Delivery always prompt and great follow up communication”

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Posted 7 years ago

“Fantastic the customer loved it thanks Bolland Building 🙏🏼”

Turfonline 5 star review on 21st July 2018

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Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

“Some of the turf were not as green as aspected”

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Posted 7 years ago

“Great service, good quality turf delivered on time would use again.”

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Posted 7 years ago

“First class service.”

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Posted 7 years ago

“My Meadow Mat was delivered on time by a very friendly and helpful delivery man. It was laid the same day and immediately looked great. After two days of watering in this very hot weather it looked and still looks AMAZING! It's my favourite part of my new garden. Thank you Turfonline, I have made many recommendations .”

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Posted 7 years ago

“Great company from start to finish. The descriptions are helpful and accurate on the website. The ordering was easy and the turnaround vey quick as promised and I received a courtesy call the day before delivery. The turf is of exceptional quality and represents great value for money”

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Posted 7 years ago

“Amazing service great quality turf very highly recommended”

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Posted 7 years ago

“The lady I spoke to over the phone was very helpful, The driver was helpful the turf was laid the same day, & am watering nite & morn because of the hot weather but looking green lush grass. The only thing I was unsure when I should start to cut/now it. I am very pleased with it.”

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Posted 7 years ago

So pleased to hear your lawn is looking good - great job keeping it well-watered in this warm weather! You can mow your lawn as soon as the turf is well-adhered to the soil below (test this by trying to pick up a corner of a roll). It usually takes about 3 weeks to get to this stage, and make sure that you set the mower to its highest setting before giving it the first cut.

Posted 7 years ago

“Shadsman Turf Excellent Turf, arrived on time, and In Great condition. Laid same day looks fantastic, Surper deep Green lush Pile. Only negitive. I asked twice about thickness of the base of turf, to lay upto paving, never got the correct answer. It's about 20mm. Apart from that. I highly recommend”

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Posted 7 years ago

“It arrived in good condition and well packed Good quality turf and very fresh Would recommend and use again”

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Posted 7 years ago

“I had ordered turf from the company but sadly most of the turf was dead upon delivery due to hot weather. I emailed customer services with photo evidence and they offered a full refund without any quibble. Now that’s excellent customer service. I would defiantly go back to them and recommend others.”

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Posted 7 years ago

“Paid extra for the Jubilee turf and unfortunately the majority of rolls supplied were different widths, lengths and thicknesses (some had a thick soil base and others had absolutely no soil base) with shabby and torn edges. Generally a really poor quality! This meant the job took longer to lay the turf as we kept needing to mix 'n' match rolls to get it to look half decent plus we had to add extra topsoil to get the rolls to match in height! Just waiting to see if the worst rolls come back to life, otherwise, may need to buy more turf elsewhere and replace.”

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Posted 7 years ago

“Good quality turf, it has gone down in very hot weather and has gone down really well. We had specific needs relating to the delivery and these were all taken into account.”

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Posted 7 years ago

“the website suggested that i purchase 5% more and then i was delivered 10% more and we had to get rid of 8 rolls!”

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Posted 7 years ago

Turfonline is rated 4.6 based on 3,588 reviews