Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,994 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aimee was brilliant when I contacted Happy Beds earlier today. I was given all the information about my order very quickly. A very professional service was received from Aimee, thank you.”

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Posted 2 years ago

“When I accidentally booked delivery for the wrong day, I emailed to request a change and Aimee very quickly amended it without any fuss. Very efficient. Thank you.”

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Posted 2 years ago

“Missing item but great customer response from Aimee”

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Posted 2 years ago

“Brilliant customer service from Aimer, had an issue and she resolved it quickly and easily with no quibble.”

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Posted 2 years ago

“I sent a query regarding a confirmation for the order and I received a reply quickly from Aimee. Customer services was prompt and I look forward to receiving my bed frame.”

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Posted 2 years ago

“I've had so issues with the bed that I have purchased from this website and spoke to Aimee who has been really lovely, reassuring and very helpful. She has sorted out my problem like a breeze and we came to the resolution very quickly and effortlessly. Amazing customer service!”

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Posted 2 years ago

“Excellent customer service from Aimee and Liv who helped me with a small issue of a part being damaged in transit. Swift response and replacement sent out next day. Very satisfied 😊”

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Posted 2 years ago

“The ordering process was so easy, and when I had an issue with not receiving a confirmation email, Aimee from customer service replied quickly and with both an emailed and pdf copy. Such a quick delivery time too!”

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Posted 2 years ago

“We had a problem wirh a bed after 9 months, however Aimee at Happy Beds explained the procedure, what info was required and timescales for replies. The details was immediately passed to the manufacturer and within a couple of days Aimee had arranged a full refund. It was nice to have the same person contacting you each time. Complaint couldn't have been handled better.”

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Posted 2 years ago

“Fantastic customer service from happy beds. Team Member Aimee did brilliantly in dealing with with a query after 7 months of purchase. Thank you Aimee”

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Posted 2 years ago

“After Sales Customer Service was excellent. I dealt with Aimee and Lizzy and they were quick to respond and arrange for the missing items to be mailed out to me. Would recommend this company to friends and family.”

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Posted 2 years ago

“Great customer service and after care. I had a slight issue and it was solved very quickly by Aimee.”

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Posted 2 years ago

“Really happy with Amiee and Lizzie , had a problem with the bed frame and they sorted in a great timely manner”

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Posted 2 years ago

“Really good customer service from Aimee. I had an issue with my order and she dealt with the matter promptly and to my complete satisfaction. Could have been a stressful experience but it went very smoothly and I would definitely use the company again due to its customer service.”

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Posted 2 years ago

“Aimee in customer services sorted a delivery issue out for me quickly and effectively - thank you Aimee!”

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Posted 2 years ago

“Excellent customer service from Aimee and Olivia when I had an issue with my order. Arranged for the collection and refund to be done effortlessly.”

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Posted 2 years ago

“We found the quality of the beds and the timeliness of delivery to be excellent, this being the second time we have used happy beds. On this occasion, there was an item missing from our delivery and Aimee from customer services quickly sent out the missing item. We will use happy beds again.”

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Posted 2 years ago

“I ordered the wrong sized bed last night and was really worried about it not being cancelled after emailing in. I called this morning and spoke to Liv who was super friendly very understanding and efficient. I’m always reluctant to purchase things online especially beds as usually we’ve had really bad experiences with other companies but Liv at happy beds really took the stress away. Thank you”

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Posted 2 years ago

“Customer service is excellent. We received parts for the wrong bed and didn’t realise until after the 14 day returns period due to delays moving in to our house. Aimee got in touch the next day and has arranged to have the box exchanged for the correct parts. Reliable company”

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Posted 2 years ago

“Really pleased with my new bed. Very sturdy and at a fair price. Customer service was brilliant when I came across a problem and Liv from the customer service team sorted this very quickly for me. Would highly recommend!”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 1,994 reviews