Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,994 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Olivia and Aimee were great and efficient when helping me sort out a wrong box delivery. Quality of bed is great and customer service was really responsive and helpful!”

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Posted 2 years ago

“I had a small issue with my order of a new mattress but Lizzy was super efficient and fixed the issue immediately. Rate treat so felt compelled to write a review. Thanks Lizzy”

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Posted 2 years ago

“Excellent service from happy beds. Prompt delivery, in fact earlier than expected. The delivery company they used were excellent too. However, on putting our bed together two slats were missing. On contacting customer services, had excellent service from both Lizzie and Sophie keeping us in the loop at all times, even when there was a slight delay. Hence that’s why I gave it five stars despite the missing slats.”

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Posted 2 years ago

“Customer service was prompt and returned my delivery charge. I complained about the appalling delivery service”

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Posted 2 years ago

“Item shipped as stated. All pieces present! We had 2 holes that were damaged in transit but they replaced them within days and used a different carrier! New poles arrived not damaged. Took 2 nights to build. Very happy with Happy Beds so they live up to their name for us and would purchase again! Only slight niggle is that they say to use brackets to attach it to the wall in the instructions but there is no part to do so and no instructions on how to either. We haven't bothered contacting them as not that bothered any way! It's a very heavy item so can't see it tipping over. So A +++!”

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Posted 2 years ago

“Happy with my bed and the customer service was great”

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Posted 2 years ago

“Had to change my delivery slot due to carpet fitting being delayed. Aimee was very quick to respond to my email with confirmation of new date”

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Posted 2 years ago

“Olivia from happy beds is amazing!! Having second thoughts about our current bed choice and she sent me through similar options for us to look at and choose on a personalised email!! Thank you Olivia 😊”

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Posted 2 years ago

“Excellent customer service from Aimee and Olivia . My blue light discount code would not work so they did it for me. Thank you . Cant wait to recieve my bed.”

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Posted 2 years ago

“ORDER A KINGSIZE BED AND HEADBOARD FROM HAPPY BEDS THE CUSTOMER SERVICE IS FANTASTIC CHANGE OUR DELIVERY DATE NO PROBLEMS GREAT SERVICE FROM Lizzy Happy Days all round”

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Posted 2 years ago

“My experience with Happy Beds from start to finish has been excellent. Price was the best around, delivery was prompt, and customer service has been great and with a rapid response, especially from Aimee and Chantal. Thanks guys”

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Posted 2 years ago

“The service was good. A. Small error with the fittings. This was sorted out by Aimee who was very good and professional. Thank you Aimee.”

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Posted 2 years ago

“A great product, good price, and the staff on this team are great. The person delivering the flat pack beds was very polite and helpful; and we had a great service from Aimée in customer services when a part needed replacing. She was kind, efficient and prompt with her communications and kept me informed right through until the new part arrived. The beds are up and looking great now.”

Helpful Report

Posted 2 years ago

“Lovely customer service from Sophie and Olivia who both dealt with my order change super promptly and efficiently! Look forward to receiving my new bed now :) Thank you”

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Posted 2 years ago

“Great customer service courtesy of Aimee. Thanks, issue resolved.”

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Posted 2 years ago

“Second order from Happy Beds. Despite one of the boxes being incorrectly sent Liv couldn't have been more helpful to arrange the correct delivery.”

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Posted 2 years ago

“Melissa and Libby were both very helpful and resolved my query in a quick and efficient manner. I wish every company had such good customer service.”

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Posted 2 years ago

“Customer serviece is amazing! Jack from Happy Beds helped me with all questions and solved the problem quickly. Thank you!”

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Posted 2 years ago

“Needed to change delivery date at short notice due to unforeseen circumstances. Thanks to Lizzy and Melissa this was a quick and smooth process . Thank you both ! ⭐️⭐️ Craig Mc”

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Posted 2 years ago

“Thanks to Aimee and Paige for dealing so quickly with a missing part we had re our new bed.”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 1,994 reviews