Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,992 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality bed. Super responsive team and Sophie very quickly sorted out a missing piece for us. Great service.”

Helpful Report

Posted 4 hours ago

“I was bowled away by the customer service, flexibility and all round help Sophie, Shelby and Aimee-Jayne gave me when buying beds in the last few weeks due to a house move. Cut above the rest so thank you all”

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Posted 5 days ago

“Delivery arrived next day as planned. Time slot provided the night before which was very useful. Delivery drivers friendly. Slight flaw in the headboard which was resolved by customer services promptly. Thank you Sophie for your excellent support to get this resolved in a quick and friendly manner.”

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Posted 1 week ago

“Great service and communication. Sophie answered my question and changed my delivery address within minutes of emailing them. Thankyou, I wouldn’t hesitate to recommend”

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Posted 3 weeks ago

“The bed was delivered on time and in good condition, easy to put together. After a couple of days I noticed a small defect but Sophie on the customer service team was really helpful and got a replacement part sent to me. Great service.”

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Posted 1 month ago

“The bed and Mattress was the best I ever bought. Sturdy bed frame and firm mattress.”

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Posted 1 month ago

“I ordered a mattress only. Unfortunately I'd not read that if I wasn't satisfied I'd have to pay for the return and find a company to transport it. Sophie was v helpful sending me details of a site that could help me. Within 10mins of them receiving my return I was sent a full refund no problems or bother. Thank you”

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Posted 1 month ago

“Sophie was very helpful as there were multiple boxes and weights. Slight increase in price which was fine and understandable”

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Posted 1 month ago

“Customer service excellent Sophie was amazing”

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Posted 1 month ago

“What can I say fantastic bed, fantastic delivery, the best customer service ever Sophie in their customer services department sorted out my issue within 12 hours. totally recommend 100%”

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Posted 1 month ago

“Responses (by Sophie) were prompt. Issues were resolved very timely. Quality of the bed was good.”

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Posted 1 month ago

“Brill! Thanks Sophie & Lynsey”

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Posted 2 months ago

“Problem resolved by Sophie”

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Posted 2 months ago

“I sent an email asking if the delivery date could be changed. Shelby replied with confirmation and to say I would also be getting a refund as the date had changed from a Saturday to a Thursday. Great customer service thank you.”

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Posted 2 months ago

“What a helpful customer service experience. I could only remember when we ordered the bed. Sophie found all we needed to resolve our issue and and has sent the parts out. After 3 years the bed was still under warranty… I was happy to buy the part, but Sophie sorted it all out. Great service. Thank you Sophie.”

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Posted 2 months ago

“Happy beds have been great, and Aimee-Jayne in particular was amazingly helpful and supportive - thank you!”

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Posted 2 months ago

“Ordered a bed from this company and was able to chose my delivery date. I was kept very well informed on the delivery day as to the whereabouts of my delivery and received a phone call 45mins prior to delivery. The delivery men were very professional and courteous. No problems at all with the item and I am very happy with the service from start to finish. Would definitely recommend”

Helpful Report

Posted 3 months ago

“Ordered the Bed for my Daughter, there was an issue with damage to one of the boxes and slight damage to one item in the contents. Happy Beds were quick to respond and action via Courtney in the first instance and the refund/discount was organised and repaid by Sophie. Many Thanks”

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Posted 3 months ago

“This is a personal Thank you to Lynsey who had to refund my money in full for a sofa bed I had ordered and paid for, only to find out later that the sofa bed was discontinued. I was very disappointed as I liked the sofa bed, but Lynsey sent out a personal email to apologise and made sure I had my refund in my account within the week after purchasing it. No fuss, no arguments, no waiting......Great personal service and again a Big Thank you to you Lynsey for sorting out my refund. It was a pleasant surprise to see the money in my account Janet”

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Posted 3 months ago

“Can't fault this company. Placed out order and it was delivered within 2 days with regular updates on the time slot for thr delivery. The bed is of a really high standard and was surprisingly easy to build (as reported by my husband and sister) We were missing 4 small screws which i emailed about and Sophie got back to me really quickly, ensuring that I would have replacement sent via Royal Mail which I have since received.. I would highly recommend Happy Beds for all of the above reasons”

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Posted 3 months ago

Happy Beds is rated 4.6 based on 1,992 reviews