Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,994 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 2 years ago

“Lizzy has outstanding customer service, no hassle what so ever to amend my order. Thank you!!”

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Posted 2 years ago

“Brilliant service on some spare parts I required. Aimee and Liv were really quick and efficient on sorting it out for me.”

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Posted 2 years ago

“Jack was very helpful”

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Posted 2 years ago

“I emailed the company regarding an assembly query,Paige replied immediately with an answer to my question and also supplied a fully detailed instruction booklet.Paige was very professional and a credit to Happy Beds.I would certainly recommend the company to friends and family.”

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Posted 2 years ago

“Excellent service from Liv. Helped me with my issue quickly and provided a follow up aswell to check”

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Posted 2 years ago

“Aimee was very helpful.”

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Posted 2 years ago

“Best bed I have ever had Quick and easy to assemble And when I broke a part Jack from customer service got me a replacement sent out super fast so I can enjoy my bed”

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Posted 2 years ago

“Great and very prompt customer service by Aimee”

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Posted 2 years ago

“I tried Happy Beds after looking at all the usual competitors, and their products seemed too good to be true at the price point. However, the “design a bed” feature was simple and extremely helpful, and after ordering, delivery was quick and efficient. I am extremely happy with the mattress and divan. There was damage to one drawer; however, their support was superlative, and I was very helpfully assisted by customer services advisors Sophie who promptly arranged for a new drawer to be quickly delivered to my new address. Can’t recommend highly enough for price, quality, convenience, efficiency, and now customer service thanks to Sophie”

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Posted 2 years ago

“I had an issue with my ottoman storage bed that had stopped staying up when lifted. As it was still under guarantee, Sophie at customer service was very helpful and prompt in dealing with my request for new parts for the bed.”

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Posted 2 years ago

“Aimee and Chloe helped resolve a small issue with a damaged part in my order. All emails were dealt with promptly, and I was happy with the outcome of the communications. Would gladly deal with Happy Beds again.”

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Posted 2 years ago

“The customer service recieved by Sophie was excellent. there were a number of issues with this item and each one was addressed quickly and helpfully. Sophie maintained great levels of contact throughout and was a pleasure to deal with.”

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Posted 2 years ago

“Needed to change an order to another bed great service from Olivia with confirmation email within 5 minutes. Thank you.”

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Posted 2 years ago

“Needed delivery address changed, great customer service from Aimee getting this issue resolved very quickly.”

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Posted 2 years ago

“Very polite and she helped me very fast!Thank you Aimee!”

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Posted 2 years ago

“Really good customer service. I didn't have to wait a long for my call to be answered and nor was I put on hold. So no music for ten minutes. My issue, which may I say was totally my fault (I ordered the same bed twice) was dealt with within minutes. Happy Beds called me and emailed me to inform me of my mistake. Which as stated was sorted out within minutes. With no hesitation on the companies part. I received a confirmation email stating that one of the two orders had been cancelled. All sorted within ten minutes. Thank you Happy Beds. From a happy customer.”

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Posted 2 years ago

“The bed was delivered 3 years ago. We had a slat break which Happy beds sent replacement slats asap. This year the draw handles broke and Happy beds sent replacements immediately. Very happy with this company as they are so helpful. Aimee was my correspondent and she dealt with the matter quickly and effectively :-)”

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Posted 2 years ago

“Paid for a bedroom delivery which didn’t occur unfortunately but Aimee was very kind to offer a solution and rectify the issue”

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Posted 2 years ago

“Aimee went above and beyond rearranging my delivery via Panther; very grateful”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 1,994 reviews