Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,017 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company provides excellent customer service, and value for money. From ordering online right through to the delivery, the service was impeccable on the three occasions I have purchased mattresses. As an addition I forgot to apply the discount on one of my orders, and they fixed it there and then, which was exceptional. I would not hesitate to use them again.”

Helpful Report

Posted 8 months ago

“Product delivered quickly and good easy to follow assembly instructions. When a part became faulty, very quick responses by Sophie from the customer care team and a replacement part arranged quickly.”

Helpful Report

Posted 9 months ago

“Sophie in customer services as been a huge help to me following some delays in getting my room ready for my new bed. I was really panicking, thinking I would have no where to store the bed. Sophie quickly responded to my query helping me hold my order amd arrange an alternative date. Can't fault the service!”

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Posted 9 months ago

“Chatted to Sophie very very helpful in providing information on potential purchase of bed Went out for her way to ensure I received information needed Thank you Sophie”

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Posted 9 months ago

“Great quality bed. Super responsive team and Sophie very quickly sorted out a missing piece for us. Great service.”

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Posted 9 months ago

“I was bowled away by the customer service, flexibility and all round help Sophie, Shelby and Aimee-Jayne gave me when buying beds in the last few weeks due to a house move. Cut above the rest so thank you all”

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Posted 9 months ago

“Delivery arrived next day as planned. Time slot provided the night before which was very useful. Delivery drivers friendly. Slight flaw in the headboard which was resolved by customer services promptly. Thank you Sophie for your excellent support to get this resolved in a quick and friendly manner.”

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Posted 9 months ago

“Great service and communication. Sophie answered my question and changed my delivery address within minutes of emailing them. Thankyou, I wouldn’t hesitate to recommend”

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Posted 10 months ago

“The bed was delivered on time and in good condition, easy to put together. After a couple of days I noticed a small defect but Sophie on the customer service team was really helpful and got a replacement part sent to me. Great service.”

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Posted 10 months ago

“The bed and Mattress was the best I ever bought. Sturdy bed frame and firm mattress.”

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Posted 10 months ago

“I ordered a mattress only. Unfortunately I'd not read that if I wasn't satisfied I'd have to pay for the return and find a company to transport it. Sophie was v helpful sending me details of a site that could help me. Within 10mins of them receiving my return I was sent a full refund no problems or bother. Thank you”

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Posted 10 months ago

“Sophie was very helpful as there were multiple boxes and weights. Slight increase in price which was fine and understandable”

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Posted 11 months ago

“Customer service excellent Sophie was amazing”

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Posted 11 months ago

“What can I say fantastic bed, fantastic delivery, the best customer service ever Sophie in their customer services department sorted out my issue within 12 hours. totally recommend 100%”

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Posted 11 months ago

“Responses (by Sophie) were prompt. Issues were resolved very timely. Quality of the bed was good.”

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Posted 11 months ago

“Brill! Thanks Sophie & Lynsey”

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Posted 11 months ago

“Problem resolved by Sophie”

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Posted 1 year ago

“I sent an email asking if the delivery date could be changed. Shelby replied with confirmation and to say I would also be getting a refund as the date had changed from a Saturday to a Thursday. Great customer service thank you.”

Helpful Report

Posted 1 year ago

“What a helpful customer service experience. I could only remember when we ordered the bed. Sophie found all we needed to resolve our issue and and has sent the parts out. After 3 years the bed was still under warranty… I was happy to buy the part, but Sophie sorted it all out. Great service. Thank you Sophie.”

Helpful Report

Posted 1 year ago

“Happy beds have been great, and Aimee-Jayne in particular was amazingly helpful and supportive - thank you!”

Helpful Report

Posted 1 year ago

Happy Beds is rated 4.6 based on 2,017 reviews