Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,025 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,025 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wow i’m so happy with the customer service i have received. thanku so much jennifer for dealing with my enquiry quickly. we have had a bed from this company a year or so ago. it’s great quality n we love it for our daughter. after building it, my husband threw away the tool. so i rang up yesterday to see if i could enquire about the tool. due to my husband changing the room around and moving the bed. jennifer dealt with this and has sent us a new one out. thanku for looking after us as an old customer. i highly recommend”

Helpful Report

Posted 9 months ago

“Really happy with the Service..Thanks to Abz Will definitely use them again”

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Posted 9 months ago

“Really pleased with the bed I ordered - ordered Tuesday, arrived Thursday. It is rare to find good customer service these days but Chloe was fab - responsive and polite. Thank you again!”

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Posted 9 months ago

“Fantastic customer service from Sophie, Shelby and Jennifer. As soon as I had a problem they went to great lengths to put it right, would definitely highly recommend this company . A perfect bed!!”

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Posted 9 months ago

“Fantastic bed good quality and a fantastic company to deal with”

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Posted 10 months ago

“Excellent service from start to finish bed arrive on time did take all day to put together put pleased with product my son says it’s very comfortable and solid did have a damaged part which is being replaced no problems thanks to Sophie who has kept me informed with e-mails well recommend”

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Posted 10 months ago

“Needed to change the delivery date and with a quick form to fill in I received an email from Sophie informing me not only that it had been altered but also with the time slot and the phone call I would receive 1-2 hours before delivery. All was extremely helpful”

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Posted 10 months ago

“This company provides excellent customer service, and value for money. From ordering online right through to the delivery, the service was impeccable on the three occasions I have purchased mattresses. As an addition I forgot to apply the discount on one of my orders, and they fixed it there and then, which was exceptional. I would not hesitate to use them again.”

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Posted 11 months ago

“Product delivered quickly and good easy to follow assembly instructions. When a part became faulty, very quick responses by Sophie from the customer care team and a replacement part arranged quickly.”

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Posted 11 months ago

“Sophie in customer services as been a huge help to me following some delays in getting my room ready for my new bed. I was really panicking, thinking I would have no where to store the bed. Sophie quickly responded to my query helping me hold my order amd arrange an alternative date. Can't fault the service!”

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Posted 1 year ago

“Chatted to Sophie very very helpful in providing information on potential purchase of bed Went out for her way to ensure I received information needed Thank you Sophie”

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Posted 1 year ago

“Great quality bed. Super responsive team and Sophie very quickly sorted out a missing piece for us. Great service.”

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Posted 1 year ago

“I was bowled away by the customer service, flexibility and all round help Sophie, Shelby and Aimee-Jayne gave me when buying beds in the last few weeks due to a house move. Cut above the rest so thank you all”

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Posted 1 year ago

“Delivery arrived next day as planned. Time slot provided the night before which was very useful. Delivery drivers friendly. Slight flaw in the headboard which was resolved by customer services promptly. Thank you Sophie for your excellent support to get this resolved in a quick and friendly manner.”

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Posted 1 year ago

“Great service and communication. Sophie answered my question and changed my delivery address within minutes of emailing them. Thankyou, I wouldn’t hesitate to recommend”

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Posted 1 year ago

“The bed was delivered on time and in good condition, easy to put together. After a couple of days I noticed a small defect but Sophie on the customer service team was really helpful and got a replacement part sent to me. Great service.”

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Posted 1 year ago

“The bed and Mattress was the best I ever bought. Sturdy bed frame and firm mattress.”

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Posted 1 year ago

“I ordered a mattress only. Unfortunately I'd not read that if I wasn't satisfied I'd have to pay for the return and find a company to transport it. Sophie was v helpful sending me details of a site that could help me. Within 10mins of them receiving my return I was sent a full refund no problems or bother. Thank you”

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Posted 1 year ago

“Sophie was very helpful as there were multiple boxes and weights. Slight increase in price which was fine and understandable”

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Posted 1 year ago

“Customer service excellent Sophie was amazing”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 2,025 reviews