Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.62

4.6 Rating 1,954 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,954 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although there were a couple of issues with the order, these were very promptly and professionally dealt with by the amazing Sophie. She was always polite and patient even though it did require a little time and effort to sort things out. The bed looks fab now and we are happy customers with a happy and correct bed!”

Helpful Report

Posted 1 year ago

“Hi all. I bought a bed, but after two week one gaspiston which help to lifting up the mattress with the frame, just start not working properly.I asked for the help and Jennifer from the team was helpful, keep me informed, wrote me many emails, finally the company sent a replace piston, thanks to Jennifer.”

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Posted 4 hours ago

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Posted 4 hours ago

“Had a email misunderstanding so contacted Shelby on the web chat . Absolutely brilliant & so helpful. Really appreciate it . Thanks Shelby Paul Sellick”

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Posted 6 days ago

“The customer service is amazing and would not be the same without Sophie. I updated my order twice and she was so helpful, polite, patient and understanding. I cannot say thank her enough. For me a "royal service". The Stockwell furniture are very pretty, very nice wood, warm colour but not too bright, fit perfectly to my bedroom, and prices are very competitive. I recommended HB already to my friends.”

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Posted 1 week ago

“Customer service advisor ,Brook, was great ,all my queries were answered satisfactory and promptly. This made the decision to put my order in easy.”

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Posted 1 week ago

“Great company, the item was delivered quickly and was excellent value. Unfortunately I'd ordered the wrong size so had to go through the returns process. I dealt with Courtney on the phone and via email, she was professional, friendly and very helpful. The return was simple and dealt with quickly. Would definitely recommend this company.”

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Posted 1 week ago

“Sophie was incredibly helpful. I recently contacted Happy Bed regarding the broken plywood slats, and she promptly responded with a solution. Thanks to her quick action, I received the replacement within just two days. Great customer service!”

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Posted 2 weeks ago

“brilliant customer service provided for my purchase”

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Posted 2 weeks ago

“Completely delighted with this company. My new bed is absolutely lovely and so comfortable. A very special thanks to Shelby who was so helpful and knowledgeable. She is an asset to the company!”

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Posted 3 weeks ago

“We were delighted with our bunk bed purchase from Happy Beds in 2022. Unfortunately a fault developed and we contacted customer service hoping for a resolution. We couldn't have been better served. The customer service provided by Sophie, Courtney and Shelby was absolutely 5 star. These customer service agents made the process of returning the bed for a full refund completely painless. They were knowledgeable, engaged and good communicators. Really the whole process couldn't have been better. Highly recommended.”

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Posted 3 weeks ago

“I bought a lovely daybed 7 years ago and needed a spare part to assist when dismantling. I received excellent help and advice from Sophie and Shelby in the customer service team and the part is on its way. What more can you ask even years after purchase - excellent!”

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Posted 1 month ago

“Lovely bed we purchased from this site. Excellent service received by Sophie. Prompt response from Sophie to query raised by email. Very friendly. Lovely to have a company who deals with emails in prompt and professional manner. Would use this company again. Very happy with my purchase for my daughter.”

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Posted 1 month ago

“I recently purchased the Berlin Ottoman Kingsize Bed from Happy Beds, and I couldn't be happier with my choice! The bed is not only stylish and comfortable but also offers ample storage space, which is a fantastic bonus. I did encounter an issue with the piston mechanism, but Sophie at Happy Beds was incredibly responsive and helpful. She quickly addressed my concerns and ensured that the problem was resolved efficiently. Her excellent customer service made the entire experience smooth and stress-free. Overall, I highly recommend Happy Beds for their quality products and outstanding customer support. The Berlin Ottoman Kingsize Bed has truly transformed my bedroom, and I am very satisfied with my purchase.”

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Posted 1 month ago

“Great quick and efficient service, good communication re the delivery. We had an issue with one of the drawer parts being damaged but Sophie was very helpful and arranged to have a replacement sent out to us 🙂”

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Posted 1 month ago

“Courtney was very helpful in finding an old order so I could re purchase the same mattress. This is the third time I've used happy beds.”

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Posted 1 month ago

“very good customer service. thank you Chloe”

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Posted 1 month ago

“an amazing company - the products are good quality and when a part was missing, they arranged for it to be sent out straight away”

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Posted 2 months ago

“Firstly, the quality of the bed we bought for my daughter is amazing. It looks great and is very sturdy. Assembly was straightforward with clear instructions. A major reason I would buy again from Happy Beds was the customer service. I had a small problem with one of the parts (absent-mindedness on my part) and yet Chloe and Sophie were incredibly helpful, and with a small email exchange had my problem solved.”

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Posted 2 months ago

“This is the second time I purchase a bed from Happy Beds. The bed is very strong and well built that we decided to purchase again for our second girl. Excellent customer service (from Paige) who sort my error when I placed my order incorrectly. Delivery came on the day it was expected with no delayed. Very well organize and well inform all the time.”

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Posted 2 months ago

“Great Customer service. Quick responses from Sophie on my queries.”

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Posted 2 months ago

Happy Beds is rated 4.6 based on 1,954 reviews