Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,806 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast service”

Helpful Report

Posted 4 years ago

“The items that I have recently brought were very good, very quick on delivery, really impressed. I was able to use then the day after receiving them. I did make a call to enquire about the Otoscope (show tech) and wanted to buy one with spare specula/funnels only to find out that you didn't hold spares, this is a shame as I would love to buy this”

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Posted 4 years ago

“It’s ok, I would like to find everything in there, sometimes we don’t find most item dog groomers need. Also you need to improve your customer services.”

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Posted 4 years ago

Thank you for your review. We are sorry to hear that you have sometimes not found the items you need. We will arrange for a member of the team to contact you to discuss further. Kind regards The Groomers Team

Posted 4 years ago

“Very happy with Groomers service. The product (disinfectant surface cleaner) arrived promptly and well packaged.”

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Posted 4 years ago

“Placed a very large order. Came quickly and all correct. Contacted customer service regarding an out of stock item and got a response back the next day..”

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Posted 4 years ago

“Good quality products, reasonable prices & fast shipping”

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Posted 4 years ago

“Table appears to be sturdy only used on small medium dogs. my storage caddy does not fit on the side bars as they are bigger than normal .”

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Posted 4 years ago

“Came on time, good quality goods very happy”

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Posted 4 years ago

“Was very happy with the items I ordered and a speedy delivery.”

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Posted 4 years ago

“Quick and efficient service. Clippers great and easy to usr”

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Posted 4 years ago

“Very fast delivery and quality product”

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Posted 4 years ago

“Very quick delivery even in these unprecedented times. Thankyou”

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Posted 5 years ago

“Ear plucking powder arrived quickly. Sadly the dog still doesn't think plucking a good idea!! I tried.....”

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Posted 5 years ago

“Delivery was very fast and free over £65 and would have spent more Only problem was a lot of stock not available probably due to current circumstances But definitely use again”

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Posted 5 years ago

“Customer service has been great. But sadly one of the items I recieved appeared to be used and dirty, had a eu plug (which was not stated in description) and item was supposed to have 3 temp settings but only had 2. When drying a dog makes a big difference. All other products have been great though.”

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Posted 5 years ago

“We generally receive deliveries promptly and stock levels are pretty good”

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Posted 5 years ago

“Did want to order more to get free delivery blades but would not let me find any grooming cippers, blowers etc”

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Posted 5 years ago

“Very happy with my EyeEnvy product for my white pomeranian, cheaper than the same product that i have previously been purchasing from Amazon.”

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Posted 5 years ago

“The website was easy to navigate and had some helpful ideas such as an area to see all the tools for double coated dogs. Despatch and delivery were good and the products were well packaged. The products have been excellent so far.”

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Posted 5 years ago

“Great product and very good quality”

Helpful Report

Posted 5 years ago

Groomers Online is rated 4.8 based on 9,806 reviews