Groomers Online Reviews

4.8 Rating 9,539 Reviews
99 %
of reviewers recommend Groomers Online
4.8
Based on 9,539 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Groomers Online Review - Excellent service speedy delivery and very good quality goods
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Phone:

01635 581958

Location:

137 Greenham Business Park, Thatcham

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Some cheaper options which is great, especially the 50% off at check out. One of the sensitive shampoos I ordered didn’t mention it had tea tree in it. If I had known, I probably wouldn’t have purchased it and I don’t want to return it because I will have to pay.
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Posted 6 days ago
Very quick service and good quality supplies. The only problem is that I couldn't order to Ireland so had to deliver to a family member in the UK and thankfully it arrived before I flew back
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Posted 3 weeks ago
I ordered 4 of the pawfymes, I was impressed by all of them, to be honest I've bought perfumes for myself which have smelled worse. They disguise the doggy smell and the smell lasts for a good while. I have already recommended the pawfume and would repurchase. They were well packaged, the price is a considered purchase, a reduction on buying multiples would be an idea.
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Posted 1 month ago
Great product my dogs coats look lovely after using it. Just one problem though it’s made my grooming table very slippery.
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Posted 1 month ago
Easy enough to order, but the postage was a bit heavy.
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Posted 2 months ago
I bought a mens grooming tunic and it's my second one from Groomers. The only thing negative about the tunic it the stitching could be stronger. I had to buy another one because the first one was falling apart. The thing is, nobody else sells them like this and in every other way, the tunic is fine.
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Posted 3 months ago
Fast and efficient no sitting around waiting. This is a Christmas gift reason for 4 stars .
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Posted 4 months ago
I received my order of jemima jumpsuit, quickly, I love it, it’s a medium, I am small slim, but wanted something I could move in and put a thick jumper under, will be ordering again
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Posted 4 months ago
Excellent service ! Very happy with my product definitely recommend!
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Posted 4 months ago
Prompt delivery. Look good, but as a Christmas gift cannot review how they are to use.
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Posted 4 months ago
Pretty good small leak in one 5 litre bottle but not detrimental to the shampoo bottle. ABSOLUTELY ADORE my new scissors. Rose gold straight 8 inch. Well worth the £70+ they sound and look correct and amazing can’t wait to use them. Would put 5 star but just the small leak off of perfect
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Posted 5 months ago
Quick and easy to do business with however their product range has been drastically reduced and while some are competitively priced some are not. They provide good customer service but you may be forced to shop the competition due to small product range.
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Posted 5 months ago
Great products and good value
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Posted 6 months ago
Good quality products delivered on time and good customer service when you phone with any questions.
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Posted 7 months ago
Hi Anna, Thank you for your review. We're sorry to hear you're experiencing issues with your blade. Please email us at customer.service@groomers-online.com to discuss an exchange. Thanks Ella
Posted 7 months ago
Products delivered quickly. However because the jacket is fitted the large size was a little tight over the hips, but it fitted well on the busy. The doggy perfume is very nice.
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Posted 8 months ago
I purchased a bath on legs (with a ramp) because bending over to wash my dog was starting to make bathtimes too uncomfortable for me, and because I'm just starting to be a home-visit dog groomer and not all my clients have a bath in their homes. The estimated delivery for the parcel was a week away, but it ended up coming 2 days later, without warning (would have preferred an email update). The bath itself came in great condition - no severe damage to the packaging, all the components were there, and nothing had been damaged in transit. Despite the missing communication step, I found this first experience of Groomers Professional's shop site to be helpful and met expectations.
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Posted 8 months ago
The bristles feel sharp and Ted my cockapoo isn't keen on me brushing him with this brush, even though I'm as gentle as I can be. I really wanted a brush with bristles that aren't bent over a little at the tips.
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Posted 9 months ago
Fast easy ordering of good quality products, not had time to use yet though.
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Posted 9 months ago
Good service. I have used groomers for years and is always my go to firm thank you
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Posted 9 months ago
Prompt delivery,excellent products will definitely recommend & use again.
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Posted 9 months ago
Groomers Online is rated 4.8 based on 9,539 reviews