Groomers Online Reviews

Name: Groomers Online
Rating: 4.75

4.8 Rating 9,566 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,566 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Groomers Online Review - Excellent service speedy delivery and very good quality goods

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Phone:

01635 581958

Location:

137 Greenham Business Park, Thatcham

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Groomers Online 5 star review on 17th April 2024

248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery.i realised I wanted another product after I placed the order but didn't want to pay delivery again so I didn't bother”

Helpful Report

Posted 3 years ago

“Snood arrived quickly and has really helped my dog at the groomers, I would have given a 5 star rating if someone would have contacted me back when I emailed regarding sizes, so I guessed at a large for a Bedlington terrier and it did fit well”

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Posted 3 years ago

“Products were very good very high quality there was a problem with delivery FedEx seem to couldn’t deliver my order Groomers quickly rectified it sent out a new delivery which arrived the next day was very happy”

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Posted 3 years ago

“Hi, I placed my order on 23rd February saying and received an email saying “payment received”. My only criticism is that I didn’t receive any notification that my order had been posted out to me. By Friday afternoon I was on the verge of phoning Groomers Limited to chase up my order when I spotted an orange missed delivery slip from local sorting office. I collected parcel the next day. I’m happy with products received and speed of delivery. No happy that I didn’t receive email notification that order had been posted out. Made me feel concerned that my order had been lost or stolen.”

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Posted 3 years ago

“Absolutely love this product, not only does my little Princess smell gorgeous but so does my living room. Xx”

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Posted 3 years ago

“I love that I can get quality grooming tools and super shampoos for my scruffy stinky dogs.”

Groomers Online 4 star review on 24th February 2021

Helpful Report

Posted 3 years ago

“Received item ok 3/4 days but received no status updates or dispatched notifications/tracking.”

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Posted 3 years ago

“Good delivery times”

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Posted 3 years ago

“Good clippers , slightly abit heavy. But done a good job on my cavalier”

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Posted 3 years ago

“Goods are very good quality. Unfortunately the sizes are misleading as I bought a large top which is suppose to be a 14-16! It’s tight , may have to return it !”

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Posted 3 years ago

“Never have a problem always on time products are amazing.”

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Posted 3 years ago

“Good products, reasonable prices. Delivery times and delivery charges could be improves”

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Posted 3 years ago

“I purchased this item for my long haired GSD. He tends to get little mats behind his ears. It does a nice job and is good value for money. All in all I would recommend it for the smaller jobs.”

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Posted 3 years ago

“Ordered some new scissors for my daughters birthday. Scissors arrived well packaged and at a reasonable price. Only negative was zero tracking information and no status updates from point of order, which is commonplace with most online retailers these days. Other than that minor detail,was a flawless transaction and would buy from Groomers again.”

Helpful Report

Posted 3 years ago

“The grooming tool is certainly capable at stripping out the tangled fur from our cockapoo, but it does take a lot of effort and time. I also found that I was developing cuts on the fingers. At first I thought that they were paper cuts, but after a couple of days I found that it was the blades of the groomer tool. I still use it because it is very effective, but I am very careful when I hold the tangley bits of fleece with my left hand.”

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Posted 3 years ago

“Easy process, great choice”

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Posted 3 years ago

“Arrived promptly after ordering online”

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Posted 3 years ago

“Just received my curved scissors and noose, I had t had an update on delivery status but sent them a message/email and they got back to me within an hour with all information thanks”

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Posted 3 years ago

“Glide conditioner is very good and helps with knots on coat however the spray is temperamental sometimes it works ok and then it won’t work and then it won’t stop spraying out the product”

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Posted 3 years ago

“There website was easy to us and order. It was delivered a early.”

Helpful Report

Posted 3 years ago

Groomers Online is rated 4.8 based on 9,566 reviews