Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,806 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with what i bought and the price was very good buy no communication to say my order had been dispatched so didn't know when/ if my order was arriving until it was delivered.”

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Posted 4 years ago

“Nice products”

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Posted 4 years ago

“Groomers Performance Crown Coat Shampoo is rich and luxurious. Feels good on hand and dogs's skin and particulary for full coated breeds and knotted coats. Economic in use. Would recommend especially for cockerpoos etc. Scent could be stronger.”

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Posted 4 years ago

“very fast delivery, Quick response to resolving the problem. But our of stock is a very long time, please keep items stock.”

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Posted 4 years ago

“Does exactly what is saying on the can.”

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Posted 4 years ago

“Good choice of products. Great customer service.”

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Posted 4 years ago

“Very quick delivery.i realised I wanted another product after I placed the order but didn't want to pay delivery again so I didn't bother”

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Posted 4 years ago

“Snood arrived quickly and has really helped my dog at the groomers, I would have given a 5 star rating if someone would have contacted me back when I emailed regarding sizes, so I guessed at a large for a Bedlington terrier and it did fit well”

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Posted 4 years ago

“Products were very good very high quality there was a problem with delivery FedEx seem to couldn’t deliver my order Groomers quickly rectified it sent out a new delivery which arrived the next day was very happy”

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Posted 4 years ago

“Hi, I placed my order on 23rd February saying and received an email saying “payment received”. My only criticism is that I didn’t receive any notification that my order had been posted out to me. By Friday afternoon I was on the verge of phoning Groomers Limited to chase up my order when I spotted an orange missed delivery slip from local sorting office. I collected parcel the next day. I’m happy with products received and speed of delivery. No happy that I didn’t receive email notification that order had been posted out. Made me feel concerned that my order had been lost or stolen.”

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Posted 4 years ago

“Absolutely love this product, not only does my little Princess smell gorgeous but so does my living room. Xx”

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Posted 4 years ago

“I love that I can get quality grooming tools and super shampoos for my scruffy stinky dogs.”

Groomers Online 4 star review on 24th February 2021

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Posted 4 years ago

“Received item ok 3/4 days but received no status updates or dispatched notifications/tracking.”

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Posted 4 years ago

“Good delivery times”

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Posted 4 years ago

“Good clippers , slightly abit heavy. But done a good job on my cavalier”

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Posted 4 years ago

“Goods are very good quality. Unfortunately the sizes are misleading as I bought a large top which is suppose to be a 14-16! It’s tight , may have to return it !”

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Posted 4 years ago

“Never have a problem always on time products are amazing.”

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Posted 4 years ago

“Good products, reasonable prices. Delivery times and delivery charges could be improves”

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Posted 4 years ago

“I purchased this item for my long haired GSD. He tends to get little mats behind his ears. It does a nice job and is good value for money. All in all I would recommend it for the smaller jobs.”

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Posted 4 years ago

“Ordered some new scissors for my daughters birthday. Scissors arrived well packaged and at a reasonable price. Only negative was zero tracking information and no status updates from point of order, which is commonplace with most online retailers these days. Other than that minor detail,was a flawless transaction and would buy from Groomers again.”

Helpful Report

Posted 4 years ago

Groomers Online is rated 4.8 based on 9,806 reviews