Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,806 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would recommend ordering a size up, as I ordered a large as that fits like a glove! I really like this jacket as it is not only waterproof but also hair resistant which is very helpful for all us dog groomers!”

Helpful Report

Posted 3 years ago

“after wasting money on shears from a different company, which ended up in the bucket, I find the roseline’s I bought from Groomers a first class product and cut amazingly well. Good service thanks”

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Posted 3 years ago

“Got a 2 battery clipper & combs as a Xmas present for my wife, arrived in good time by tracked mail,well wrapped.”

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Posted 3 years ago

“I was happy at first because I felt verification took so long. But then the item was delivered timely. I got two phons, have only Used 1, it is superb. I love it. But then I need to know if the screen is protected already or I need to buy a glass on it. The experience is superb Thanks”

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Posted 3 years ago

“Would of like an email to say it had been posted”

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Posted 3 years ago

“Responded quickly to my questions about products. Would have liked a little more information. But good service”

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Posted 3 years ago

“Excellent experience and excellent products”

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Posted 3 years ago

“First class service , my items arrived in a couple of days”

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Posted 3 years ago

“I always used to phone my order in , but this is so much easier ,”

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Posted 3 years ago

“Bought some pretty bows for my dogs customers they are beautiful and good quality good price happy with my purchase”

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Posted 3 years ago

“This is the end pair I have bought fir my daughter. Real value for money”

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Posted 3 years ago

“I ordered an electric bath. It’s excellent quality and even turned up a day earlier than I expected, fantastic. The only thing that could have made the experience better would have been an order confirmation, even an automated one, it would have just given me a little more confidence when spending such a lot of money.”

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Posted 3 years ago

“Very impressed with the delivery time. From time I ordered it, 2 days later it arrived.”

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Posted 3 years ago

“Good communication acknowledging the order plus invoice. No information received about dispatch or delivery date which I would have thought were the main things customers would like to know. It arrived within 3 days if ordering which was good.”

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Posted 3 years ago

“Awesome selection and great pictures, great descriptions, easy to navigate to where I need to be and what I’m looking for without pushing new and unwanted Ads in my face! Only thing I’d suggest is a postal tracking option and other delivery options.”

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Posted 3 years ago

“Love the products but didn’t get an information on when they was coming”

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Posted 3 years ago

“I ordered two shampoos for my cats, they arrived well packaged and promptly. Having read the small print on both bottles the last warning states "Do not use on cats'. Really good cat shampoo is hard to find, so I have to use dog shampoo, just wish the warnings on the website were clearer. Overall good service.”

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Posted 3 years ago

“Bought 2 Flairosol bottles - best value I could find these online. Prompt, efficient postage. However one item slightly damaged on receipt so could do with more packaging. Didn’t attempt to return as decided to live with it for the cost.”

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Posted 3 years ago

“Postage is to high and it took a while to come”

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Posted 3 years ago

“Friendly and easy to find what you wanted”

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Posted 3 years ago

Groomers Online is rated 4.8 based on 9,806 reviews