Groomers Online Reviews

4.8 Rating 9,552 Reviews
99 %
of reviewers recommend Groomers Online
4.8
Based on 9,552 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Groomers Online Review - Excellent service speedy delivery and very good quality goods
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Phone:

01635 581958

Location:

137 Greenham Business Park, Thatcham

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First class service , my items arrived in a couple of days
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Posted 2 years ago
I always used to phone my order in , but this is so much easier ,
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Posted 2 years ago
Bought some pretty bows for my dogs customers they are beautiful and good quality good price happy with my purchase
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Posted 2 years ago
This is the end pair I have bought fir my daughter. Real value for money
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Posted 2 years ago
I ordered an electric bath. It’s excellent quality and even turned up a day earlier than I expected, fantastic. The only thing that could have made the experience better would have been an order confirmation, even an automated one, it would have just given me a little more confidence when spending such a lot of money.
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Posted 2 years ago
Very impressed with the delivery time. From time I ordered it, 2 days later it arrived.
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Posted 2 years ago
Good communication acknowledging the order plus invoice. No information received about dispatch or delivery date which I would have thought were the main things customers would like to know. It arrived within 3 days if ordering which was good.
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Posted 2 years ago
Awesome selection and great pictures, great descriptions, easy to navigate to where I need to be and what I’m looking for without pushing new and unwanted Ads in my face! Only thing I’d suggest is a postal tracking option and other delivery options.
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Posted 2 years ago
Love the products but didn’t get an information on when they was coming
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Posted 2 years ago
I ordered two shampoos for my cats, they arrived well packaged and promptly. Having read the small print on both bottles the last warning states "Do not use on cats'. Really good cat shampoo is hard to find, so I have to use dog shampoo, just wish the warnings on the website were clearer. Overall good service.
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Posted 2 years ago
Bought 2 Flairosol bottles - best value I could find these online. Prompt, efficient postage. However one item slightly damaged on receipt so could do with more packaging. Didn’t attempt to return as decided to live with it for the cost.
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Posted 2 years ago
Postage is to high and it took a while to come
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Posted 2 years ago
Friendly and easy to find what you wanted
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Posted 2 years ago
Great products, good value and emails are sent regularly with the latest offers.
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Posted 2 years ago
Mark is always so helpful and orders are received quickly, great selection of products
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Posted 2 years ago
Great service, order arrived on time
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Posted 2 years ago
Excellent quality scissors, quick & efficient delivery.
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Posted 2 years ago
My experience with groomers online is always a positive one when it comes down to product quality, and speed of despatch. Unfortunately their delivery company ‘FedEx’ lets them down hence only 4 * They delivered to wrong address despite it being correct on the package and even marked the item as I had signed for it ( which I did not !) I have a ‘Ring’ and fortunately for me could evidence that. Eventually I received my order but I’m certainly not happy at paying for postage for such a poor service from FedEx.
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Posted 2 years ago
Goods arrived promptly. Ordered the table divider. Material is excellent but could have been smaller in width as required to stretch. My table is size large.
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Posted 2 years ago
Goods arrived promptly, packaging intact
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Posted 2 years ago
Groomers Online is rated 4.8 based on 9,552 reviews