Groomers Online Reviews

Name: Groomers Online
Rating: 4.75

4.8 Rating 9,549 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,549 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Groomers Online Review - Excellent service speedy delivery and very good quality goods

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Phone:

01635 581958

Location:

137 Greenham Business Park, Thatcham

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Groomers Online 5 star review on 17th April 2024

248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, quality products, shame have to spend so much to get free delivery”

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Posted 10 months ago

“Quick and very reliable service .Good products would recommend to others”

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Posted 11 months ago

“Very fast delivery very happy with the one product, the only thing was the shampoo lid wasn’t screwed on properly and did leak.”

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Posted 11 months ago

“Happy with my order Would recommend”

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Posted 1 year ago

“Pet grooming hair dryer I needed to replace the hose for was out of stock so spoke to your team who confirmed that should be back in stock at end of March and they would put me on waiting list and email me when back in stock. That didn't happen so it was pure luck that I happened to be browsing and noticed they were in stock. Products great, customer service could be better.”

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Posted 1 year ago

“The package was broken but the product inside was exactly what I wanted.”

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Posted 1 year ago

“As expected - what else can I say?”

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Posted 1 year ago

“I enjoy the products particularly the evening primrose oil conditioning spray, it’s my only go to to finish a dog off”

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Posted 1 year ago

“I was satisfied with the amount of time it took for products to arrive and communication was good. Quality of Products are good, and comparable price to other sites”

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Posted 1 year ago

“My dog's groomer recommended Ridasect flea shampoo as I was having flea problems. It cleared most of them I'm pleased to say and will be using it regularly together with flea drops. His coat is shiny and soft as well. Very pleased.”

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Posted 1 year ago

“I am very please with all groomers service”

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Posted 1 year ago

“Very happy with my order , came within a few days , well pack .”

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Posted 1 year ago

“Experience buying from Groomers Online is always easy and straightforward. Posted quickly. Sadly disappointed with the product I bought - not to the quality I was hoping for so hense the 4*”

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Posted 1 year ago

“I've given a 4 stars cause I normally get great delivery service but I placed my order in the 27th Oct and not yet received it and it's the 4th Nov. I don't usually get a ratings survey until items received . I know there are problems with the post so maybe it's that. As I have my own business I know what reviews can do so for something that maybe out of your control I wouldn't score any less. less order no 250378 for reference”

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Posted 1 year ago

“Easy to use website, quickly delivered. My only gripe on a personal level is I would much prefer my invoice with my parcel rather than in an email as I don't have access to a printer.”

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Posted 1 year ago

“Everything I've orderd has been delivered promptly and I'm delighted with my purchases One problem I've had is with a table that I've had to cancel as it stated free delivery on all purchases over the weekend only to discover that they wanted 100 and odds more a few days after ordering I still haven't been reimbursed the price of the table yet Apart from this minor hitch I'd definitely use this company”

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Posted 1 year ago

“Blue lagoon fragrance spary bought to replace your discontinued curiosity spray which i love. I'm so disappointed, it smells horrible and doesn't last on the dogs coat”

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Posted 1 year ago

“Very good, easy to use. Would be useful to know how long delivery takes but apart from that great.”

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Posted 1 year ago

“Although communication was slow an issue was resolved satisfactorily Thanks”

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Posted 1 year ago

Thank you for your review. We were sorry to see that this arrived damaged. Thank you for allowing us to send the replacement and we hope you enjoy the products! Kind regards The Groomers Team

Posted 1 year ago

“Tiny bit smaller then I thought they’d be being a medium. But they are ok.”

Helpful Report

Posted 1 year ago

Groomers Online is rated 4.8 based on 9,549 reviews