Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery and lovely product - thank you”

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Posted 2 years ago

“Lovely bracelet”

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Posted 2 years ago

“I received the charm quickly as promised and this was important as it was for my mum's 80th birthday surprise. Beautiful charm and great service Thank you”

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Posted 2 years ago

“Great shopping experience also quality goods.”

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Posted 2 years ago

“Great service, quick delivery x”

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Posted 2 years ago

“Brilliant service..perfect product”

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Posted 2 years ago

“My order came packaged well arrived before expected. Very pleased with it . I'm sure my mother in law will love it #mothers daygift”

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Posted 2 years ago

“Really good company brilliant service”

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Posted 2 years ago

“Great quality.”

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Posted 2 years ago

“False advertising never came with box”

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Posted 2 years ago

“Speedy service and good communication”

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Posted 2 years ago

“Hi love my charm service was good and done professionally”

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Posted 2 years ago

“Stone in the charm was not central. Poor quality”

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Posted 2 years ago

Hi Mark, Thank you for your review, we're very sorry to hear you're not completely satisfied with your purchase. All our Nomination charms are handmade and therefore can differ in looks from charm to charm, however, we are more than happy to either refund or exchange the charm for you should you wish. If you would like to contact us at hello@graceandcojewellery.co.uk we can arrange this for you. Kind regards. x

Posted 2 years ago

“Everything was great”

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Posted 2 years ago

“Dear Grace & Co So pleased with my purchase I'll be back again wedding anniversary Christmas, a birthdays. Thank you so much. Jan.”

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Posted 2 years ago

“Hi There, Love my bracelet and the charms. Thank you so much x”

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Posted 2 years ago

“Items were as described and delivered before time so I have no complaints. Fast efficient service”

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Posted 2 years ago

“I still have not received my order and now I have no gift for my granddaughters birthday”

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Posted 2 years ago

Hi Margaret, We're so sorry to hear your order was delayed. Further to our telephone conversation, you have confirmed that your order was delivered via Royal Mail the following day after this review. We're very sorry for any inconvenience caused by the delay but are pleased to hear it has since arrived. Kind regards. x

Posted 2 years ago

“Great service and quick delivery, A+”

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Posted 2 years ago

“very fast delivery. excellent communication.”

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Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews