Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service i am over the moon with my purches”

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Posted 2 years ago

“Beautiful charm. Quick dispatch and delivery.”

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Posted 2 years ago

“Very pleased with the prompt delivery of my item. Wouldn't hesitate to order from them again.”

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Posted 2 years ago

“Outstanding service! It felt like a gamble ordering from a company I didn't know but the gift I ordered was delivered to the recipient the next day! Thank you :)”

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Posted 2 years ago

“Great and Efficient service and a great quality item. Will use again and highly recommend.”

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Posted 2 years ago

“Arrived on time, well packed, and was a good gift to find, well pleased.”

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Posted 2 years ago

“Great service, well packaged and fast delivery for online order. Lovely Nomination charm, as expected. Have used several times now.”

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Posted 2 years ago

“it was very good, love my new bracelet, but i didn’t get any confirmation emails but i did get one email telling me it was in store. other than that it was brill”

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Posted 2 years ago

“great thank you - prompt delivery”

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Posted 2 years ago

“Excellent product and quick w”

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Posted 2 years ago

“Really pleased with Grace and Co there products are amazing me and my daughter received our nomination bracelets and really pleased with them and would highly recommend.”

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Posted 2 years ago

“Great communication and super fast service.”

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Posted 2 years ago

“Great service and lovely pice of jewellery”

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Posted 2 years ago

“Excellent site, easy to use and quick delivery”

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Posted 2 years ago

“Brilliant at customer service and loved my charm”

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Posted 2 years ago

“Easy to navigate website. Speedy delivery of items.”

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Posted 2 years ago

“Lovely product, beautifully wrapped and speedily delivered”

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Posted 2 years ago

“I brought a personalised charm for my mum following my miscarriage for mothers day for my mum. It was absolutely perfect, super speedy delivery, no issues from start to finish I will definitely be purchasing again from Grace&Co in the future and would highly recommend to friends and family too!”

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Posted 2 years ago

“Very happy with everything.”

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Posted 2 years ago

“The bracelet broke within the first day of buying it and cannot find the charm.”

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Posted 2 years ago

Hi Janet, We're so sorry to hear your bracelet has broken. As per our email, could you please contact us at 01530 587340 or via email at hello@graceandcojewellery.co.uk so we can assess the damage and establish if this is covered by the warranty? Kind regards. x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews