Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,450 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“excellent service and good prices. Highly recommend.”

Helpful Report

Posted 5 years ago

Hello, Ian. We just wanted to say thank you for leaving us a little review, and also, thank you for coming back to us for the silver pendant after the purchase of the rose gold one. We hope them both are going to be well-treasured, and we hope that you may come back to us for more treats and gifts at some point in the future. Thanks, again.

Posted 5 years ago

“Buy a lot of these charms so even better with free delivery.”

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Posted 5 years ago

Hello, Sharon. Not only thank you for finding us, and thank you for the review, but thank you for coming back to us, once again. It means a lot to us to see this because we then know that we're doing something right. We hope your experience with us will bring you back to us soon. Thanks, again, Sharon.

Posted 5 years ago

“Easy website to negotiate, good service and really happy communications. Glad I found you too!”

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Posted 5 years ago

Hello, Alayne. Thank you leaving us a lovely, little review. It's pretty concise of what we try hard to achieve. We hope that you'll be back to visit us at some point soon. Thanks again, and yes, we're glad you found us, too!

Posted 5 years ago

“Brilliant service and fast delivery Thankyou”

Grace & Co Jewellery 5 star review on 9th September 2019

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Posted 5 years ago

Hello, Amanda. Thank you for finding us as well as thank you for leaving us a review. We're glad that you feel this way, and we're so glad to see a fabulous little charm going to someone who is obviously very special. Thanks, again, and we hope to have you return to us soon.

Posted 5 years ago

“Prompt delivery, well packaged. Thanks.”

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Posted 5 years ago

Hello, and again, thank you for finding us. Also, thank you for taking the time to leave us a little review. We really appreciate it. Hopefully, you'll consider using us for more charm purchases, and we hope that we can improve your shopping experience with a 5-star rating upon your next visit. A great choice of charm, we hope that it is well enjoyed. Thank you, again.

Posted 5 years ago

“Fantastic fast service Thank you”

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Posted 5 years ago

Hi Kevin. Just dropping you a quick note to say thank you to you for dropping us a quick review. It's really appreciated. We hope that the NOMINATION charm keys are making the charm bracelets easier to assemble. Thanks, again, and we hope that you'll be back for some charms at some point in the future.

Posted 5 years ago

“Excellent service and a trouble free purchase from beginning to end. Particularly nice to receive a free gift bag and a little hand written note enclosed too. Thank you Grace & Co., I will be recommending you to all my friends and would definitely buy from you again.”

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Posted 5 years ago

Hello, Pamela. Thank you so much for leaving us this fab review. We try to make the process as trouble-free as possible. We do indeed hope that you will recommend us and we now look forward to seeing you return to us soon. Enjoy your lovely charm, and thanks, again.

Posted 5 years ago

“Great service and a beautiful product. What’s more to say???”

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Posted 5 years ago

Hi. And again, thank you for finding us. Also, thank you for dropping us a lovely, little review. It means a lot. We hope that rose gold NOMINATION charm has been well-received, (we do like these ones), and we hope that you may consider coming back to us for more sometime soon. Thanks, again.

Posted 5 years ago

“Very quick service and friendly to talk to on the phone”

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Posted 5 years ago

Hello, Scott. We just wanted to drop you a reply to say thank you for taking the time out to leave us a short review. We loved the array of NOMINATION charms that you purchased from us. 1 of each colour will create a beautiful vibrant bracelet. We're sure they have been well-received. Thanks again, and we hope that you will return to us again in the future.

Posted 5 years ago

“Efficient & friendly service. Will definitely use again”

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Posted 5 years ago

Hello, Josephine. And once again, thank you for finding us. Also, thank you for taking the time out to leave us a little review. It makes a difference for us. We're proud to hear that your visit to our store, as well as our online efficiency has proved worthy of 5 stars and we hope that you will indeed use us again for more jewellery purchases. Enjoy your delightful ring, and thanks, again.

Posted 5 years ago

“First rate service, order arrived exceptionally quick. Highly recommend!”

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Posted 5 years ago

Hi Andrea. Thank you for leaving us a 5-star review. It's made our day. We're glad that we managed to get your NOMINATION charm to you quickly. We do try to exceed our customer's expectations. Please do recommend us, and we hope that you'll return to us soon. Thanks, again, Andrea.

Posted 5 years ago

“Fast delivery, would definitely order again”

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Posted 5 years ago

Hi. We just want to say thank you for leaving us a review, and we do certainly hope that you will indeed order again. Enjoy your sparkling SWAROVSKI phone case. We love them and know you will, too. (Maybe, on your next visit, have a look at the sparkling SWAROVSKI pens. It'll match brilliantly) ;) Thanks, again and we hope to have you back.

Posted 5 years ago

“I am very pleased with my small rose gold pendant, arrived quickly, and now awaiting for same in silver.”

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Posted 5 years ago

Hello, Carol. Thank you taking the time to leave us a little review. These mean a lot to us. We hope that you enjoy your rose gold pendant, and we've just checked, your other order has also arrived. So we hope that you enjoy them both! Again, thank you for finding us, and we hope that you will be back soon.

Posted 5 years ago

“Ordered on Saturday of a bank holiday weekend. Despatched and delivered by the Wednesday. Excellent service.”

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Posted 5 years ago

Hello, Paul. Yep. That's pretty much what we did! Thank you for your kind words and your perfect review. We truly appreciate it. If you're in need of any more NOMINATION charms, or any other jewellery, watch, or accessories, we hope that you'll come back online to visit us. Thank you, again, Paul.

Posted 5 years ago

“Good quick service was kept well informed by email”

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Posted 5 years ago

Hello, Hugh. And once again, thank you for finding us. Thank you for taking a moment to leave us a review. We appreciate the 5 stars and we work hard to ensure that everyone is kept informed about the journey the order makes from you hitting the pay button, to you accepting your parcel. We hope that the charms have been well-received and, with fingers crossed, wish for you to return to us again in the future. Thanks, again.

Posted 5 years ago

“Great item arrived on time will shop again”

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Posted 5 years ago

Hello, Linda. And once again, we'd like to say thank you for finding us. We also wish to say thank you for leaving us a review and we certainly hope that you will be shopping with us for more SilverShine Charms again, soon. Thanks, again.

Posted 5 years ago

“Responded to my email about delivery quickly!”

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Posted 5 years ago

Hello, Angela. Yes, we had a small issue with the postage didn't we? We're glad it's sorted and that it's arrived safely and we appreciate yourself taking the time to leave us a review. Hopefully, the delayed item (which is a very rare circumstance) won't have a detrimental effect on you returning to us in the future. We hope the charm has been well-received and we do give kudos due to the charm that you have chosen. Thank you, again.

Posted 5 years ago

“Excellent service and prompt delivery. Just what I required”

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Posted 5 years ago

Hello, Susan. And again, thank you for finding us. We're so glad that you approve of our speedy service. We do try. We hope that the item has been well received, and we also hope that you'll be back to visit us at some point in the future. Thank you, again.

Posted 5 years ago

“Charms were perfect just wish I’d bought the tool to change them”

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Posted 5 years ago

Hello, Derek. Thank you for leaving us a lovely little review. The charms were indeed perfect. We love the Double Charm that you bought. We do have Charm Tool Keys available individually should you need one or you can save it for when you return for more? We do hope that you'll be back to us. Thanks, again.

Posted 5 years ago

“Great jewellers - will definitely use again 👍”

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Posted 5 years ago

Hello, Nanette. Thank you for leaving us a quick little review. It's been well received. We hope that your NOMINATION charm has been too, and we look forward to your return. And again, thank you for finding us.

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,450 reviews