Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,450 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 5 years ago

Hi. We just wanted to drop you a quick note to say thank you for dropping in a quick review. We hope you enjoy your NOMINATION pieces and with fingers crossed, we'll see you again, soon. Thank you, again.

Posted 5 years ago

“Just what I ordered and delivered so fast. Thanks”

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Posted 5 years ago

Hello, Carol. And again, thank you for finding us. Thank you for taking the time out to leave us a review. We really appreciate it. Hopefully, we'll see you again soon for a new pen for those refills. ;) Thanks, again.

Posted 5 years ago

“Very good service.”

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Posted 5 years ago

Hello, Marion. And once more, thank you for finding us. We appreciate how you've taken the time out to leave us a little review. It's been well-received as we hope the engraved NOMINATION charm that you ordered from us has been for you. We wish that our service will give you the confidence to return to us in the future. Thanks, again.

Posted 5 years ago

“Excellent girlfriend loved her bracelet! :)”

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Posted 5 years ago

Hello. And again, thank you for finding us. We want to say thank you for leaving us a little review. Especially with 5 stars as this means we're doing as we should. We hope that you're girlfriend will indeed love her VIVIENNE WESTWOOD bracelet. More so because it was one of the newest releases only just in for the Autumn/Winter collections. We hope that you, or your girlfriend, will be back to visit us again, soon. And maybe for the matching earrings or necklace? ;) Thanks, again.

Posted 5 years ago

“Lovely product and promptly dispatched . I was delighted to find it still available as it was to replace a much prized earring unfortunately lost. I hope you continue to offer this lovely Scandi range. I have the earrings and matching necklace as well as other pieces and will definitely be in the market for more for myself and as gifts. The only disappointment was that the parcel was not delivered first time as it came when my husband was out and understandably had to signed for. So I had to rearrange delivery but am now enjoying wearing my lovely rose gold and Mother of Pearl studs again with my necklace.”

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Posted 5 years ago

Hello, Suzanne. We really have to thank you for taking the time out to leave us such a fab review of our services and our lovely Swedish brand EDBLAD. They truly do make some stunning pieces which we adore greatly. We can only apologise for the postie not getting to you at the right time, but at least your order got to you in good time for you to enjoy your treasures. if you do indeed, and we sincerely hope that you do, return to us, drop us a note in the Customer Notes section and we can do our best to post the item out so that it'll arrive at your chosen shipping address when someone is in to receive it. You can even send it to a work address in future if you wish! Enjoy your earrings, and again, thank you. (And we'll have more EDBLAD online in the next few days!) ;)

Posted 5 years ago

“Super quick delivery and love my jewellery.”

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Posted 5 years ago

Hello, Caroline. I think on this occasion we were indeed super-quick, and thank you for saying so. We always love to hear how people love and treasure their jewellery, especially little pieces such as your purchase, which we know, is very special. Thank you again for finding us and we hope that you will come back to us, soon. (And also, we're having a small JOMA JEWELLERY sale soon) ;)

Posted 5 years ago

“Excellent products and service”

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Posted 5 years ago

Hello, Dale. We just wanted to drop you a reply to say thank you for leaving us a little review. These really do help us. We hope that your NOMINATION charm has been well received, and we also hope that you will remember us in case you need any more in the future. Thanks, again and we look forward to seeing you again, soon.

Posted 5 years ago

“Great service. Very prompt and beautiful bracelet. Just as expected, thanks very much. Will be back for more no doubt”

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Posted 5 years ago

Hello, Marie. great service is exactly what we like to hear, Marie. thank you so much for saying so and taking the time out to support us. We hope it more than exceeds your expectations and we also hope that you may consider us again for any future purchases. Thank you, again.

Posted 5 years ago

“Lovely bracelet came in a gift box and gift bag so looked like a fantastic gift will order again”

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Posted 5 years ago

Hello, Stephanie. And again, thank you for finding us. We also want to say thank you for not only taking the time to drop us a lovely little review but also for purchasing one of our very own items. That means a great deal to us. We hope that the birthstone bracelet has been well received and that maybe you may return for a matching pair of earrings or necklace, perhaps? Thanks, again, and we hope to see you again, soon. (psst. If you have an Instagram account, take a pic and tag us in it #gracecojewels) ;)

Posted 5 years ago

“Cute affordable bracelet, ordered and delivered quickly.”

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Posted 5 years ago

Hello, and again, thank you for finding us. We just wanted also to say thank you for your support in leaving us a lovely little review. We hope the JOMA JEWELLERY bracelet has been well received and that you will be back at some point to visit us in the future. (And we've got a small JOMA sale coming in very soon) ;)

Posted 5 years ago

“Hello, the order was really well received. I really enjoyed the little details that came with the pendant like the little bag and the box that came with it. The pendant exceeded the expectations, it was even more pretty than on the photo! I bought it as a gift and the person I give it to really liked! Thanks for the concern, and keep up with the good work.”

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Posted 5 years ago

Hello, José. Thank you for finding us. And thank you for taking the time to leave us such a wonderful review. The TED BAKER necklace that you have purchased is truly a lovely piece and we're not surprised it has been well received, it is lovely. Thank you again for your kind words and we hope that you will consider us again for any future purchases.

Posted 5 years ago

“Very pleased with product that I purchased, please with quick delivery”

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Posted 5 years ago

Hello, Kim. And as we say, thank you for finding us. We also wanted to say thank you for taking the time out to leave us a quick review. Especially one such as this. We hope that you are indeed pleased with your earrings, and maybe perhaps you'll be back to visit us soon for the matching bracelet or necklace. Or even both! ;) Thank you, again, Kim.

Posted 5 years ago

“Perfect service Item is lovely Would recommend grace & co”

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Posted 5 years ago

Hi We just wanted to reply to your review of us by saying, thank you, thank you, and thank you, again. We hope that you'll be back to visit us soon.

Posted 5 years ago

“All perfect. Quick delivery and lovely items for friends birthday. Thanks.”

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Posted 5 years ago

Hello, Sally. We just wanted to say thank you for dropping us a quick little review. We do our best to ensure that all purchased items are sent out as soon as possible in the best-presented manner that we can do via post! And also, after seeing your order, we want more friends like you! We hope the items have been well received and that you may consider treating yourself with us at some point in the future. Thanks again, x.

Posted 5 years ago

“Beaituful item and quick delivery , thankyou”

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Posted 5 years ago

Hello, Katie. Thank you for dropping us a quick review. We really appreciate it. especially when we get 5 stars! Enjoy your SWAROVSKI phone case. It's stunning! Thanks, again, and we hope that you'll return to us, soon.

Posted 5 years ago

“Really helpful staff,really friendly and great items received fast I had issues with Royal Mail and you as a company fixed it Thankyou deffo recommend x”

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Posted 5 years ago

Hello, Debra. Yes, we had some postage issues, didn't we!? But we communicated, and we fixed it, and all in good time which we're happy about. Thank you for taking the time out for us to leave us such a positive review. It means a lot. We hope that items were well received, and we hope that you return to us at some point soon. Thanks, again, x.

Posted 5 years ago

“Very good service. Query dealt with with excellent result Item came beautifully packed. I ordered for a birthday present for my friend. The order arrived in very quick time too. Would definitely order from Grace & Co in the future.”

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Posted 5 years ago

Hello, Annette. We truly have to say thank you for leaving us a 5 star review. We know that the order didn't go perfectly but we're pleased to hear that we managed to deal with it in a way where we still managed to get such a glowing little reply. We thank you for your patience and we hope that the rose gold charm was well received. We hope to see you again, soon.

Posted 5 years ago

“Excellent service - the best of any internet purchase. You made the service ‘personal’ and showed us you cared about our business.”

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Posted 5 years ago

Hello, James. And again, thank you for finding us. We wanted to drop in a reply to say thank you for your review, and to confirm, yes, yes we do care. There are no robots working here! Thank you for taking the time out to do this and we hope that you will consider returning to us at some point in the future. (Maybe to get that matching Silver Pina Pendant?) ;) Thanks, again, and all the best to you.

Posted 5 years ago

“Speedy delivery,bought as a present so hope she likes it .Kept informed of delivery status throughout.”

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Posted 5 years ago

Hi. We want to say thank you for replying to our little request for a review. It means a lot, especially when receiving 5 stars, so again, thank you. We hope that the charm will be, or has been, well-received, and we hope that you will consider returning to us at some point soon. And once again, thank you for finding us.

Posted 5 years ago

“Really pleased with service. Order arrived next day in a beautiful bag.”

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Posted 5 years ago

Hello! We just wanted to drop a quick reply to say thank you for this review. These mean a lot to us. We hope the charm has been well received and we hope that you will consider returning to us for more charms in the future. Thank you, again.

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,450 reviews