Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,107 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant communication and customer service, lovely presentation of gift,. Especially love the written message saying stay safe. Thankyou x”

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Posted 6 years ago

“In this difficult time my daughters 21st birthday is looming ..I came across Grace and Co .the charm I needed wasn't in I left my email add short time after the charm was in..I ordered it was sent so promptly . excellent service and communication thank you”

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Posted 6 years ago

“Great service and quick delivery”

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Posted 6 years ago

“Very good. I received a prompt response to my delivery query”

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Posted 6 years ago

“Lovely service Thankyou x”

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Posted 6 years ago

“Great communication. Competitive prices. Good quality goods. Speedy delivery”

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Posted 6 years ago

“Excellent service, fast delivery, lovely charm, would definitely recommend Grace & Co”

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Posted 6 years ago

“Absolutely beautiful bracelet Although the stones are smaller than I assumed they would be.”

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Posted 6 years ago

“It took slightly longer to arrive but understandable in these times. And working in the NHS it was nice to see the Stay Safe code to add. Will definitely use Grace & Co again. Thanks”

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Posted 6 years ago

“Grace & co were very good to purchase with. The item arrived well packaged and was what I ordered. Easy to communicate with and also kept myself up to date on the items processing and shipping.”

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Posted 6 years ago

“Great service, and good delivery time considering the current circumstances. Thank you.”

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Posted 6 years ago

“Excellent service! Love my rainbow charm 2 remember & honour those in these uncertain times.”

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Posted 6 years ago

“Very quick and easy ordering, as always!!”

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Posted 6 years ago

“Item well packaged, delivered promptly and nice note included.”

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Posted 6 years ago

“Very good quality product. Delivery was delayed due to covid-19 but after getting in contact with company they assured me it was on its way.”

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Posted 6 years ago

“Absolutely fantastic, no issues at all, delivered extremely quickly and a beautiful item, lovely packaging”

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Posted 6 years ago

“Good service.Very pleased with my charm .”

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Posted 6 years ago

“Considering the current climate with covid 19 the service and delivery was quick and on time. I really thought this was going to be a late delivery but it wasn’t. I was delighted with the nomination bracelet and especially the 2 charms I ordered. This is got to be a birthday present to my daughter and I’m sure she will look at this site again when I tell her about my experience Thank you so much Veronica Birkbeck”

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Posted 6 years ago

“really impressed with service,”

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Posted 6 years ago

“Still not delivered despite emails and extra paid for express delivery please communicate”

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Posted 6 years ago

Hi Tom. Thank you for finding us. Our apologies for not managing to respond to you sooner. There's a bit of a bug going around and this has caused delays in replying to emails, so we are sorry for this. We've checked your order, and yes, it was not just delayed a little but it was delayed almost a lot and because you paid for a service which you did not receive we'll refund to you the postage paid. Our apologies again but we do hope that you consider us for more charms in the future when normality resumes. Stay safe.

Posted 6 years ago

Grace & Co Jewellery is rated 4.8 based on 7,107 reviews