Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,453 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“Beautiful watch. Well packaged, prompt service. Thank you.”

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Posted 7 years ago

“Great service, super fast delivery and I'm extremely happy with with my purchase 😁”

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Posted 7 years ago

“Fast, efficient service. Item arrived within 24 hrs as promised with gift packaging. Email notification confirmed shipping with options for delivery driver to ensure safe arrival. Would definitely use again.”

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Posted 7 years ago

“Had trouble locating a Thomas Sabo necklace for my daufhter’s birthday. Googled and came up with Grace @ Co. Very glad it did, brilliant service, necklace arrived within 24 hrs as promised with gift packaging. Would definitely use again.”

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Posted 7 years ago

“It came quickly and was just what I ordered at a price that was affordable”

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Posted 7 years ago

“Would recommend to others.very happy with purchases and would buy again from grace & co”

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Posted 7 years ago

“Service Was excellent”

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Posted 7 years ago

Hello, Vickie. Thank you for finding us. I can see that you have emailed us over the weekend when our customer services are closed, as it states on our contact form, so our apologies for not getting back to you. We have emailed you directly with regards to your query.

Posted 7 years ago

“Very happy with the item, packaging and the time it took to be delivered, won’t buy my nomination charms from anywhere else.”

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Posted 7 years ago

“All come on time happy Customer good service”

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Posted 7 years ago

“The item I ordered arrived so quickly and beautifully packaged! Am delighted and will, no doubt, be back!”

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Posted 7 years ago

“Free delivery and it was super quick. Much quicker than expected, thank you!!!! Also a lovely item x”

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Posted 7 years ago

“I ordered a nomination starter bracelet with 3 charms for my granddaughters 18th birthday one day and received them the next day they were very well presented super service.”

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Posted 7 years ago

“I have never used this site before but definitely will again. Easy to find what I needed, they had a good offer on at the time and once I’d placed my order the delivery was almost immediate brilliant service thank you.”

Grace & Co Jewellery 5 star review on 23rd October 2017

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Posted 7 years ago

“I am so glad you reminded me to write a review! The service has been just excellent and i wouldn't hesitate to order again from you! I ordered a Katie Loxton black clutch bag and it came so well packaged that i was absolutely delighted, even with a personal thank you written from yourselves. Thank you so much for a fantastic buying experience! Briony x”

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Posted 7 years ago

“If there's a speedier company I haven't found it! I ordered one afternoon & it was delivered next morning. What's more a charming man rang me to see if I was aware there was a free offer & included it for me in my order. How's that for premium customer care!!”

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Posted 7 years ago

“Excellent and very prompt service with purchase just as I imagined. Thank you.”

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Posted 7 years ago

“Beautiful item and at such a good discounted price!”

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Posted 7 years ago

“The quality of the service is excellent. The jewellery I had ordered for presents arrived promptly, securely packed, with accompanying gift bags. The earrings for myself were temporarily out of stock and Joseph phoned me to offer a replacement and then really went the extra mile to source them and arrange for delivery at a later date.”

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Posted 7 years ago

“Great service. Many thanks.”

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Posted 7 years ago

“Very fast delivery and great customer service. Would use again.”

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Posted 7 years ago

Grace & Co Jewellery is rated 4.8 based on 6,453 reviews