Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 6,954 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

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“Very happy customer I will be ordering again and recommend to anyone 😀”

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Posted 1 year ago

“Used Grace & Co on numerous occasions. Excellent service and value for money…”

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Posted 1 year ago

“Beautiful items delivered quickly and securely. Thank you”

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Posted 1 year ago

“I haven’t received my order and when I have tried to get in contact I have had no reply”

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Posted 1 year ago

Dear Elle, Thank you for your review, and we’re sorry to hear about your experience with your order. We completely understand how frustrating it must be not to have received your parcel, and we want to help resolve this for you. We received your email on 7th December and replied on 9th December, the next working day, with details regarding your order. According to Royal Mail’s tracking, your order was marked as delivered on 29th November. We also included a map showing the delivery location to help you identify where it was left. We kindly suggest checking around the delivery area, as parcels are sometimes tucked away in safe places. Additionally, it may be worth speaking to neighbours in case it was left with them. If you’re still unable to locate your parcel after these steps, please let us know, and we’ll do our best to assist you further. Thank you for your patience and understanding. Regards, Tanveer

Posted 1 year ago

“The pendant is beautiful. I am delighted with it. The delivery was exceptionally quick.”

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Posted 1 year ago

“My items were beautiful thank you quick delivery”

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Posted 1 year ago

“Smooth quick and easy”

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Posted 1 year ago

“Absolute beautiful items, quick delivery, 🫶”

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Posted 1 year ago

“Arrived quickly and look great”

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Posted 1 year ago

“My order still hasn’t arrived even after making complaints to both Royal Mail and Grace and co. When calling up the company my concerns were dismissed and was told that my package had to be here somewhere when the package was never delivered in the first place. Still waiting on said package or a refund from the company.”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Website easy to navigate. Service and delivery prompt. Thank you.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Beautiful ring, well packaged & quick delivery. Great communication- thank you”

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Posted 1 year ago

“Great service will shop again”

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Posted 1 year ago

“Quick and efficient service quality product thank you”

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Posted 1 year ago

“As described, good selection, prompt postage”

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Posted 1 year ago

“Easy to order. Delivery was very quick. Thank you”

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Posted 1 year ago

“Amazing. 100% authentic.”

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Posted 1 year ago

“Very satisfied with goods I bought.”

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Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 6,954 reviews