Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,443 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,443 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“Great condition! Thank you.”

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Posted 4 years ago

“A birthday present received with thanks. Excellent service from purchase to receipt with really good tracking communications throughout.”

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Posted 4 years ago

“Excellent all round experience.”

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Posted 4 years ago

“Fab thank you x☺️”

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Posted 4 years ago

“Excellent service, always quick delivery and well packaged. Would recommend and will be using again”

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Posted 4 years ago

“Purchase was as described, prompt delivery.”

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Posted 4 years ago

“Lovely bracelet”

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Posted 4 years ago

“Hi the girl I dealt with was really nice and afishant quick delivery more than happy I will be ordering from you again soon”

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Posted 4 years ago

“Great service, item came very quickly, Person I spoke to over the phone very helpful. Would certainly use again”

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Posted 4 years ago

“I am very pleased with my earrings. My granddaughter is going to love them for xmas. Thank you.”

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Posted 4 years ago

Hi Hilary, Thank you for finding us. We are so pleased to hear you are happy with your purchase and hope your granddaughter loves them too. We hope to see you again soon :) x

Posted 4 years ago

“Well packaged, received in good condition. Would order again.”

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Posted 4 years ago

Hi there, We are so pleased to hear you loved your purchase. We hope to see you again soon :) x

Posted 4 years ago

“Fast delivery and beautiful item! Thank you so much 😊 xx”

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Posted 4 years ago

Hi Amy, Thank you for your review. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Great value; friendly competent staff and correspondence faultless service. Would definitely recommend”

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Posted 4 years ago

Hi there, Thank you for finding us. We are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“It was straightforward to order. You kept me up to date with how the order was progressing and I received the order in good condition in the time I needed it to arrive.”

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Posted 4 years ago

Hi Nicky, Thank you for your kind review. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 4 years ago

“The necklace I ordered arrived quickly and was beautiful! My mum was so chuffed with her gift :)”

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Posted 4 years ago

Hi Katie, We are so happy to hear your mum loved her necklace and hope to see you again soon :) x

Posted 4 years ago

“Ordered as a birthday gift. It arrived much quicker than we expected and my 14 year old horse mad neice loved it.”

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Posted 4 years ago

Hi Michelle, We are so pleased to hear your niece loved her present and hope to see you again soon :) x

Posted 4 years ago

“Excellent service thank you”

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Posted 4 years ago

Hi there, Thank you for finding us. We are so pleased to hear you are happy with our service and hope to see you again soon :)

Posted 4 years ago

“The service was amazing. I accidentally misspelled my address and it was sorted within hours! Fantastic service and my order was impeccable. Will definitely order from here again.”

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Posted 4 years ago

Hi Abigail, Thank you for such a lovely review. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Amazing service”

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Posted 4 years ago

Hi Jamie, Thank you for finding us. We are so pleased to hear you are happy with our service and hope to see you again soon :)

Posted 4 years ago

“Easy to use web site, great price for my Ted Baker earrings. Good communication regarding order being processed and dispatched. Well packaged just a shame one earring broke on second wear but this is not Grace & Co fault, poor earring design.”

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Posted 4 years ago

Hello, Lisa. And as we like to say, thank you for finding us! These particular earrings have been quite popular for us and we've had no issues as of yet, but we do still have some in stock, so if these have already broken and for this to occur, no fault of your own, follow the details on our Delivery & Returns policy (we sent a link in your order confirmation email) and when we get the faulty earrings back we'll send out a fresh pair you, if you wish.

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,443 reviews