Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,442 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“The order process was straightforward and my earrings were delivered quickly. I appreciated the 'Stay safe' note.”

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Posted 4 years ago

“Item arrived really quickly and excellent customer service. Kept me updated with delivery. Many thanks”

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Posted 4 years ago

“Lovely and quickly received . Thank you!”

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Posted 4 years ago

“Service was great, on time, well packaged, well priced & good quality.”

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Posted 4 years ago

“Excellent service as usual:)”

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Posted 4 years ago

“Beautiful bracelet. Easy to read website and bracelet arrived within days of ordering.”

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Posted 4 years ago

“delighted with my purchase ,excellent service it arrived the very next day.”

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Posted 4 years ago

“Excellent service with my items arriving early, including a lovely hand written note on the paperwork. That said "Thank you Stay Safe ❤" Thank You”

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Posted 4 years ago

“Great service. They did what it said on the box!!!!”

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Posted 4 years ago

“The earrings are lovely”

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Posted 4 years ago

“Following purchase of a Emozioni chain and pendent I sent 2 emails advising the the chain length was not as ordered. I requested information regarding a return / replacement but no response from grace and co. The item was a present For a dear aunts 90th birthday and I had to source alternative Longer chain.communication is lacking apart from when they seek positive reviews to a poor service. I now want to return the chain for a refund but still have had no response.”

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Posted 4 years ago

“Excellent service will buy from you again”

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Posted 4 years ago

“Was easy to order on line and charms arrived safely. Delivery in my opinion is a little slow but would order again. Make sure you order early if buying as a gift.”

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Posted 4 years ago

“Delivery was quick and products were packaged well. I would purchase here again!”

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Posted 4 years ago

“Only used this website once, but really impressed notified me all the way and even came before the date, will use it again”

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Posted 4 years ago

“Very pleased with my nomination charms excellent service and fast delivery”

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Posted 4 years ago

“Very good quality. Lovely packaging”

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Posted 4 years ago

“Unfortunately I was sent the wrong size bracelet, and communication wasn’t the best as emails were not coming through as normal. Returning for refund”

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Posted 4 years ago

“Very good service, prompt and made personal by the enclosed handwritten message. Would definitely recommend!”

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Posted 4 years ago

“Very pleased with my order it came very quick thank you 😊”

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Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,442 reviews