Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,446 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“Great choice, very quick turn around on my order. Very impressed, will be purchasing again soon.”

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Posted 4 years ago

Hi there, Thank you for your kind review. We are so pleased to hear you are happy with our service and hope to see you again soon :)

Posted 4 years ago

“Excellent service speedy delivery will definitely use again and highly recommend”

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Posted 4 years ago

Hi Karen, Thank you for your kind review, we are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“Fantastic quick service”

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Posted 4 years ago

Hi Tracey, Thank you for finding us. We are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“Fast and efficient!”

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Posted 4 years ago

Hi Susan, Thank you for finding us. We are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“Very pleased with my purchase . It is for my Granddaughter’s Birthday next month so she hasn’t seen yet but I am assured she will be delighted. Good Customer Service and I will not hesitate in recommending. Thank you.”

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Posted 4 years ago

Hi Judith, Thank you for your kind review, we are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“Very efficient and nice hand written message on the invoice it's the small things”

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Posted 4 years ago

Hi Barry, Thank you for your kind review. We are so pleased to hear that you are happy with our service. We hope to see you again soon :) x

Posted 4 years ago

“My goddaughter loved the earrings and they arrived in record time - thank you”

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Posted 4 years ago

Hi there, Thank you for your kind review. We are so pleased to hear that your goddaughter loved her earrings as much as we do. We hope to see you back again soon :) x

Posted 4 years ago

“Arrived very quickly, and in lovely packaging. Beautifully presented and the item in side arrived in perfect condition. Amazing product, and just how it looks on the picture.”

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Posted 4 years ago

Hi Ella Thank you for finding us, And thanks again for such a lovely review. We are so pleased to hear you are happy with our service. We hope to see you again soon :) x

Posted 4 years ago

“Very pleased with the nomination charms I received, I always order from you!! Just one thing that when I order more than one charm I would appreciate more gift bags as they are usually for different people”

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Posted 4 years ago

Hi Joanna Thank you for your kind review. We are so pleased to hear you love your nomination charms as much as we do. We hope to see you back again soon. We will definitely take your feedback on board! :) x

Posted 4 years ago

“Excellent service. Well packaged. Delivered as promised.”

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Posted 4 years ago

Hi Adele Thank you for finding us, And thanks again for such a lovely review. We are so pleased to hear you are happy with our service. We hope to see you again soon :) x

Posted 4 years ago

“Ordering my Nomination charms was easy and delivery was very quick. Grace & co are a nice company to shop with.”

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Posted 4 years ago

Hi Sandra Thank you for finding us. We are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“Really attentive service, super quick delivery.”

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Posted 4 years ago

Hi Viktoria. Thank you for finding us, And thanks again for such a lovely review. We are so pleased to hear you are happy with our service. We hope to see you again soon :) x

Posted 4 years ago

“Payed for express delivery and was worried it might not come quick enough but did actually come really fast and the necklace was beautiful.”

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Posted 4 years ago

Hi Jessica, Thank you for your kind review. We are so pleased to hear you love your necklace as much as we do. We hope to see you back again soon :) x

Posted 4 years ago

“Item was ordered 4 days delivery came in 2 item as described good service”

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Posted 4 years ago

Hi Roger. Thank you for finding us. We are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“Amazing product good service by all my mum was stunned with it”

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Posted 4 years ago

Hi Keith. Thank you for finding us and thanks again for such a kind review. We are so pleased to hear your Mum loved her gift. We can't wait to see you soon.

Posted 4 years ago

“Satisfied customer”

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Posted 4 years ago

Hi Eleanor. We are so pleased to hear you loved your purchase. We hope to see you again soon :) x

Posted 4 years ago

“Fantastic customer service. Slight issue with stock with my order and dealt with efficiently and quickly. Super quick delivery too. Wouldn’t hesitate to use Grace and co again and would highly recommend.”

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Posted 4 years ago

Hi Lorna. Thank you for finding us. We are so sorry about the stock issue, But we are so happy to hear we managed to sort this out quickly for you. We can't wait to see you again soon :) x

Posted 4 years ago

“Excellent customer service.”

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Posted 4 years ago

Hi Gemma. Thank you for your lovely review. We are so pleased to hear you have been happy with our service. We hope to see you again soon :) x

Posted 4 years ago

“Excellent service very quick delivery the packaging was beautiful around the gift”

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Posted 4 years ago

Hey Alison, Thank you for finding us and thanks for such a lovely review. We are so pleased you are happy with your gift. We hope to see you back again soon :) x

Posted 4 years ago

“I found Grace & Co quite by accident as my son wanted a particular Ted Baker necklace for his girlfriend’s birthday and it was sold out on their site. We ordered at short notice (typical teenage boy) and kept our fingers crossed it would arrive in time. I have to say we were very impressed. We were kept informed of the progress of the order every step of the way and indeed it did arrive in time and in perfect condition. Full marks Grace & Co, bravo!”

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Posted 4 years ago

Hi Joy, Thank you for such a lovely review. We are so pleased to hear your gift arrived in time for your sons girlfriends birthday. We hope she loves her necklace as much as we do. We hope to see you again soon :) x

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,446 reviews