Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 6,954 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Selection of jewellery was fantastic, the product I wanted was for a Xmas pressie and there were plenty of photos to see what the product looked. Simple and straight forward ordering and payment. Delivery took a few days and came so well packaged with a gift box and ribbon. Loved the extra note wishing me a merry Xmas and stay safe. Those little touches will make me recommend Grace & Co and come back to order again.”

Grace & Co Jewellery 5 star review on 14th December 2020

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Posted 5 years ago

“Parcel arrived quickly. Hopefully my niece will love it for hurt 18th . My niece really liked her charm . Nice to be able to give a present to keep.”

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Posted 5 years ago

“Good service thank you”

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Posted 5 years ago

“Quick and easy service”

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Posted 5 years ago

“Fast delivery, order was in tact all the way to Ireland! ♡♡ Great quality product, hopefully Christmas present will be loved ♡♡”

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Posted 5 years ago

“Ordered a necklace to be delivered to my niece, arrived promptly, birthday gift so not opened yet”

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Posted 5 years ago

“Very good and frequent communication from order to delivery..everything received as ordered and looking beautiful..”

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Posted 5 years ago

“Always exceptional service, good quality and prompt postage. Great.customer service as always. Reliable, friendly and I always recommend.”

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Posted 5 years ago

“Lovely charms and really good service, thank you.”

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Posted 5 years ago

“Good service and lovely item arrived well and on time”

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Posted 5 years ago

“Lovely packaging. Delivery was fast.”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“Extremely quick with no complications especially at this time of year very satisfied with the service”

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Posted 5 years ago

“Wonderful! Lovely emails telling me the progression of my order and when it arrived it came with all of the packaging you'd expect very quickly indeed. Thank you and have a wonderful year.”

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Posted 5 years ago

“Yes arrived in time and they was very helpful with my queries”

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Posted 5 years ago

“Got one of my items wrong on the order, assistant knew I hadn’t ordered right, rang me and sorted me out with the right item. Thank you”

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Posted 5 years ago

“Earrings came in perfect condition with lovely packaging, as well as a Thankyou note and a handwritten one saying ‘stay safe’ which I thought was a really nice touch - will defo get more jewellery from here in the future - Thankyou!”

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Posted 5 years ago

“The staff at Grace & Co in Hinckley always go the extra mile to help you whether you order online or go into the shop. I will always shop there as my first choice before going anywhere else.”

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Posted 5 years ago

“Charm came quickly & appreciate no postage & packing as I am not able to go to the shops at the moment”

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Posted 5 years ago

“Excellent, safe, quick service. I love my earrings”

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Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,954 reviews