Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Branksome Business Park, Bourne Valley Road, Poole, Dorset
Rating: 3.72

3.7 Rating 1,336 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.7

Based on 1,336 reviews

Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0333 733 1234

Location:

Branksome Business Park, Bourne Valley Road, Poole
Dorset
BH12 1DW

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

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“Quick response to my call. Helpful and informative.”

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Posted 8 years ago

“Very approachable sales person. Simple and clear instructions. Easy to navigate and use website on mobile phone. Very good customer experience so far.”

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Posted 8 years ago

“Initial contact and quotation services were excellent. I signed up for a reasonably priced insurance cover on two appliances. I have yet to have my repair completed, but it is arranged for within 48 hours of me calling and at my convenience.”

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Posted 8 years ago

“Callum was very thorough”

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Posted 8 years ago

“Very prompt response and easy to deal with”

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Posted 8 years ago

“Very impressed with customer services.....Very efficient”

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Posted 8 years ago

“Good service - polite, friendly and easy to understand”

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Posted 8 years ago

“Great customer focus Happy and friendly on the phone, everything explained well”

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Posted 8 years ago

“I found them very helpful in helping sort out my domestic appliances insurance and found them very reasonable in price. Thank you”

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Posted 8 years ago

“They replied my query quickly and the customer service rep was polite, courteous, clear and had a friendly manner on the phone.”

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Posted 8 years ago

“So far the company’s sales team member Lee was very professional and polite thankyou Lee for a prompt appointment and patiently going through the procedures with me”

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Posted 8 years ago

“Very friendly and efficient staff member”

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Posted 8 years ago

“Repair date sorted very quickly over the phone by friendly staff.”

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Posted 8 years ago

“Easy & straight forward system. Really happy with their customer services.”

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Posted 8 years ago

“Friendly helpful staff who were quick and efficient.”

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Posted 8 years ago

“Spoke to Ryan, had good understanding of his product.”

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Posted 8 years ago

“They were very polite. Friendly. And professional. Got all the info that I needed and some. I would recommend them to everyone. Thank you”

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Posted 8 years ago

“Our experience of Go Assist suggests that they are absolutely useless at getting things fixed but really good at selling you an over priced service contract with a company that operates out of the same building as them 'Big Warranties'. The fixed price they offered on our repair to our oven was only available if you agreed to the contract. In practice it turned out to be over £200.00 more than originally agreed! "Read the Small Print". The good news is for this inflated price, over £500.00, a contract company did fix our oven but it took nearly 2 months. When finally completed they walked out leaving the old parts, packaging and filth all over the kitchen floor. It is hard to imagine how a service could be any worse.”

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Posted 8 years ago

“Very happy with the price and the service over the phone.”

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Posted 8 years ago

“Monday morning: Very polite person at the end of the phone. As yet I'm awaiting the repair person to come on Wednesday morning...we shall see!”

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Posted 8 years ago

Go Assist Ltd is rated 3.7 based on 1,336 reviews