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Go Assist Ltd Reviews

3.7 Rating 1,317 Reviews
78 %
of reviewers recommend Go Assist Ltd
3.7
Based on 1,317 reviews
Customer Service
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Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Good communication from person I spoke with, told all I needed to know.
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Posted 7 years ago
Quick response to my call. Helpful and informative.
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Posted 7 years ago
Very approachable sales person. Simple and clear instructions. Easy to navigate and use website on mobile phone. Very good customer experience so far.
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Posted 7 years ago
Initial contact and quotation services were excellent. I signed up for a reasonably priced insurance cover on two appliances. I have yet to have my repair completed, but it is arranged for within 48 hours of me calling and at my convenience.
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Posted 7 years ago
Callum was very thorough
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Posted 7 years ago
Very prompt response and easy to deal with
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Posted 7 years ago
Very impressed with customer services.....Very efficient
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Posted 7 years ago
Good service - polite, friendly and easy to understand
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Posted 7 years ago
Great customer focus Happy and friendly on the phone, everything explained well
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Posted 7 years ago
I found them very helpful in helping sort out my domestic appliances insurance and found them very reasonable in price. Thank you
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Posted 7 years ago
They replied my query quickly and the customer service rep was polite, courteous, clear and had a friendly manner on the phone.
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Posted 7 years ago
So far the company’s sales team member Lee was very professional and polite thankyou Lee for a prompt appointment and patiently going through the procedures with me
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Posted 7 years ago
Very friendly and efficient staff member
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Posted 7 years ago
Repair date sorted very quickly over the phone by friendly staff.
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Posted 7 years ago
Easy & straight forward system. Really happy with their customer services.
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Posted 7 years ago
Friendly helpful staff who were quick and efficient.
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Posted 7 years ago
Spoke to Ryan, had good understanding of his product.
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Posted 7 years ago
They were very polite. Friendly. And professional. Got all the info that I needed and some. I would recommend them to everyone. Thank you
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Posted 7 years ago
Our experience of Go Assist suggests that they are absolutely useless at getting things fixed but really good at selling you an over priced service contract with a company that operates out of the same building as them 'Big Warranties'. The fixed price they offered on our repair to our oven was only available if you agreed to the contract. In practice it turned out to be over £200.00 more than originally agreed! "Read the Small Print". The good news is for this inflated price, over £500.00, a contract company did fix our oven but it took nearly 2 months. When finally completed they walked out leaving the old parts, packaging and filth all over the kitchen floor. It is hard to imagine how a service could be any worse.
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Posted 7 years ago
Very happy with the price and the service over the phone.
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Posted 7 years ago
Go Assist Ltd is rated 3.7 based on 1,317 reviews