Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.74

3.7 Rating 1,317 Reviews

78 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.7

Based on 1,317 reviews

Customer Service
Communication Channels	Telephone

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Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to complete”

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Posted 9 years ago

“Faster and professional”

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Posted 9 years ago

“Really good on the price And very good appliance would recamend Freinds and family to bye one of the tablet”

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Posted 9 years ago

“Staff were professional, friendly and very informative, just hope the repairman.is ad competent”

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Posted 9 years ago

“Was lead to believe that I'd have some say in when repair would happen but just found out I can only specify a day. No point saving a bit on repair if I have to lose a day's pay waiting in for fitter. Immediate cancellation only solution. I knew there had to be a catch!”

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Posted 9 years ago

Hi Andy, sorry to hear we were not able to provide the service you desired. Our engineers are often very busy and we can only be somewhat flexible with the window of time we offer for repairs.

Posted 9 years ago

“.”

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Posted 9 years ago

“Assistant very helpful and pleasant”

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Posted 9 years ago

“The guy I spoke with spoke a little too quickly and so I had to keep asking him to repeat himself. He was very patient and polite Thank you”

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Posted 9 years ago

“Professional and courteous”

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Posted 9 years ago

“Excellent fast response I would recomment this company to anyone.”

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Posted 9 years ago

“Very competent customer service chap Shane explained the process and gave me choices or options got what I wanted”

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Posted 9 years ago

“Brilliant”

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Posted 9 years ago

“Very user friendly service.”

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Posted 9 years ago

“Easy to use and helpful ni hidden agenda or costs”

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Posted 9 years ago

“Very good”

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Posted 9 years ago

“The "salesperson" said I would have an engineer come to look at my freezer in 2 days time. When I eventually got to speak with the engineers it was going to take a lot more time than that. I ended up speaking with a lot of people and got no joy, so I cancelled the contract and asked a local firm to step in.”

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Posted 9 years ago

The agreed repair was for a provisional date but we understand how frustrating it is that it had to be changed. We're sorry to hear our service was not as expected. Your repair was refunded.

Posted 9 years ago

“First engineer booked didn't turn up. 2nd visit engineer had no equipment to repair fridge/freezer. 3rd visit fridge repaired. Unable to repair ice + water. ( still not working) I had to take 3 days off from work as no am or afternoon time were given until the date of repair.”

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Posted 9 years ago

Hi Paul, we aim to repair appliances quickly and efficiently! We're sorry this particular repair took longer than expected and if we can be of further support please ring us on 0800 8654 111.

Posted 9 years ago

“Overpriced repair, for which I had to take out insurance I didn't want. Not informed what time the engineer would attend on the day. Waited in until 4:00pm, when he turned up but he couldn't repair our cooker as he "didn't do gas" - without doubt one of the worst customer experiences I have ever had in my entire lifetime.”

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Posted 9 years ago

We are sorry to hear your disappointment with the service provided. The vast majority of our repairs are completed without issues. We have provided you with a full refund.

Posted 9 years ago

“Unable to make the repair.”

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Posted 9 years ago

“Shane was very polite and assisted very quickly in helping me. Good overall customer service, lets just hope my fridge get repaired before my beers get warm.”

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Posted 9 years ago

Go Assist Ltd is rated 3.7 based on 1,317 reviews