Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.83

3.8 Rating 1,401 Reviews

73 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.8

Based on 1,401 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice non pushy man, very polite. I hope the service I receive is as good”

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Posted 8 years ago

“Call was efficient but not had the repair yet”

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Posted 8 years ago

“Person on the call was more interested in selling me insurance than fixing my problem. Was on the phone for 20 minutes without an appointment or next steps. Have decided to cancel the service having shopped around and found someone local who can visit today, charge a tenth of the price and all arranged in a 3 minute phone call.”

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Posted 8 years ago

“Tom was my customer advisor. He was articulate, polite and warm. Explained everything fully, wasn't too pushy when I was uninterested in further products and made sure I was clear about the finances involved.”

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Posted 9 years ago

“Sophie was excellent , she really explained well , answered my question , lovely lady ????”

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Posted 9 years ago

“Very helpful thought I had my fridge freezer covered as well as washing machine but unfortunately it wasn't, but the person at customer services was very helpful and now have both covered and my f/f being repaired .”

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Posted 9 years ago

“Lauren offered detailed but easily accessible information and advice”

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Posted 9 years ago

“Good polite service”

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Posted 9 years ago

“10 weeks and repair not completed. In addition the annual maintenance plan they sign you too has now charged 3 months and that's before the repaid gas even been completed. Avoid!!!”

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Posted 9 years ago

Hello Mr McConnochi, we're sorry to hear you have not had a good experience so far. An engineer has been out to your appliance numerous times but as you are aware there are complications with the repair. The new parts have been delivered and we are working as fast as we can to resolve this. In regards to the charges this is from a different company and you will need to contact them direct.

Posted 9 years ago

“Fast, polite, efficient.”

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Posted 9 years ago

“Amazing costumer service and great advise!!”

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Posted 9 years ago

“Easy to deal with, very helpful.”

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Posted 9 years ago

“Very good service very polite and sent confirmation text within minutes would use again very satisfied customer”

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Posted 9 years ago

“Good”

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Posted 9 years ago

“Very happy with agent & very helpful with my enquiry.polite & friendly..”

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Posted 9 years ago

“If my washer gets fixed, then it will be a very good service.”

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Posted 9 years ago

“Good”

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Posted 9 years ago

“Excellent adviser was very happy with the way she dealt with my call, with respect and experience.”

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Posted 9 years ago

“Very friendly and efficient service and customer service”

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Posted 9 years ago

“Very helpful answered any questions I had”

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Posted 9 years ago

Go Assist Ltd is rated 3.8 based on 1,401 reviews