Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.13

4.1 Rating 2,037 Reviews

78 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.1

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

info@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“A copy of my letter to my amazing account manager Craig Aston. Dear Craig I just wanted to say how amazed I have been not only by the care you have given me in sorting out my new boiler but also Tommie and Josh came yesterday and did an amazing job. I have to say I was quite daunted at first as I am trying to find my feet doing the things in life a guy would do (not meant to be sexist). Boilers are not pink jobs but no - I back track, you made that the easiest thing in the world to me. It is now definitley on my pink list and if I know any friends who are stuck I shall definitley recomend you. The guys yesterday were amazing, efficient and friendly. Thank you so much for everything. All the best Suzi”

Helpful Report

“George carried out the annual service quickly and easily. Everything was all good and he issued the report. Very happy with my boiler which was installed by Glow green 5 years ago. High recommend”

Helpful Report

“We had our Valliant boiler supplied and fitted around 4 years ago. The process was made super easy and instillation was swift. We did experience a few niggles at the start but all were resolved promptly after a phone call or two. 4 years on we have a monthly DD to cover the cost of our annual service, all the engineers we have had in I cannot fault them. Their skill and knowledge is second to none,theyre polite curtious and professional. Booking appointments is a doddle and if I've needed to reschedule its never been a problem. Salman has been our engineer for 2 years running, service was impeccable as always. Glow Green are fab, I would recommend them 100% to friends and family for all their Boiler needs. Thank you for a fab service to all the team at Glow Green ✨️”

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“Order boiler friday fitted monday every thing left spotless excellent service carry on the good work many thanks.Bill davidson”

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“I was happy with the model of boiler I chose and still am tho it's a bit noisy. The installation process was ok except that the engineer cracked 3 of the worktop tiles and left a scattering of debris on top of the boiler. He also forgot to attach one screw which apparently wasn't too important but careless none the less. My real complaint is with the after sales service. When I try to adjust the water pressure water pours from the space where the key is. I have told the enginee who promised to get something to solve it. That was weeks ago and nothing. I reported it to Glow Green and again nothing. This spoils an otherwise good experience”

Helpful Report

“All five stars. From the original enquiry to the installation and after care. The quotation was the best price and only have to pay in a year, interest free. Everything was handled professionally and courteously. Five stars all the way.”

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“Glow green Company are very good for a new boiler price was good and insulation the plumber was excellent went through the boiler, all the instructions and done the guaranteed at the end of the insulation very recommended A++++”

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“Truly amazing from start to finish. The process was made so easy. The fact my wife was heavily pregnant at the time and our old boiler had just stopped working, glo green could not do enough for us. The new boiler was delivered as fast as they could get it the engineer was brilliant. He explained every detail of what he had to do and also went the extra mile when he could see my wife was sat in the living room cold, he went out got an electric heater for her to keep her warm. Honestly amazing customer service throughout the entire process I could not recommend them enough!!!.”

Helpful Report

“My old boiler broke down in the middle of a cold cold spell. Within a few days Glow Green supplied and fitted a new Vaillant boiler and the engineer was exceptional (Gordon Bell). The price was great too at almost £800 less than the nearest quotes I had. All work completed in a day and the house was left immaculate.”

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“Good service”

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“I was very surprised of Glow Green very fast call after quotation, I was agreed with the offered and in 3 days my new boiler was installed, I m very happy with them service”

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“Excellent job done by Jonny Clark. Very professional and clean work done.”

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“Ben was a good engineer who fitted the boiler in no time, cleaned up his mess and gave me a run down of the boiler Signed a few places and left. I would like recommend you for price and job well done job”

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“I would like to say how pleased we are with our new boiler, dan the engineer was first class took all the old stuff away very clean worker.wish we had it done years ago .the price was very good affordable too.”

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“Replaced my boiler in October. 3 days after installing it it failed to switch on It's not working properly and on 3 occasions now not switched on and has had a fault code present. They sent someone out to look at in, inconclusive. Reported it again over 2 weeks ago still waiting for someone to come and look at it. I would not recommend using this company.”

Helpful Report

“This company is very difficult to work with. Installed my boiler back in 2019. The boiler was delivered and dumped in someone's parking space on rain and the driver refused to remove it. The following day after numerous phone calls someone came and moved it to my flat. The engineers who were supposed to come and fit it cancelled several appointments. Very difficult to get in touch with them even on emergencies and when you do they lie and are rude. They have cancelled 3 service appointments for me this year and as I write this I'm waiting for someone to come who was meant to be here between 1-2 pm. I'm a nurse and have to work nights or swap shifts to accommodate this appointment's and they do it year after year. The only option will be to look for a more customer oriented company. This is really heartbreaking considering that I per monthly to cover my boiler and by the look of it, it won't be serviced this year and would have lost that money. Really desperate 😢”

Helpful Report

“Top job! In and out quickly. Did what they said they would. Efficient and no messing around.”

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“Truly amazing service from start to finish, Zack in sales sealed the deal for my husband and I to have solar panels installed, his professionalism coupled with friendly approach was a breath of fresh air. The cost is comparable to their competitors, however, Glow Green don’t start off with ridiculous pricing and then discount to win the business, Glow Green price you fairly and consistently for the job, therefore not undermining the products and services which gives you peace of mind that your getting good quality. The service is phenomenal and is supported along the way with literature and supporting documentation showing their professional approach to customers. Totally blown away with the scheduling, everything arrived when it was due and the installation team were exceptionally thorough. I wouldn’t hesitate to recommend Glow Green in the future and again a massive thank you from myself and husband.”

Helpful Report

“The service was very good, the engineer was excellent, he left the area cleaned. The price was reasonable compare to British gas. I would recommend them to my friends and family”

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“We have recently had a Worcester Bosch boiler fitted, replacing our previous old one. The plumber Jack Young and his assistant were polite and efficient in their work and manner. Our system is working beautifully at present and we have a cozy warm home. We are completely satisfied at present with all aspects of our dealings with Glow Green while sitting with our fingers crossed.”

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“Great service definitely recommend Sol the heating engineer was exceptional”

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Glow Green Ltd is rated 4.1 based on 2,037 reviews