Glow Green Ltd Reviews

4.60 Rating 165 Reviews
90 %
of reviewers recommend Glow Green Ltd
Read Glow Green Ltd  Reviews

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0330 113 9488



Avalon, Floor 526-32 Oxford RoadBournemouthDorsetBH8 8EZ

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Anonymous  // 01/01/2019
A copy of my letter to my amazing account manager Craig Aston. Dear Craig I just wanted to say how amazed I have been not only by the care you have given me in sorting out my new boiler but also Tommie and Josh came yesterday and did an amazing job. I have to say I was quite daunted at first as I am trying to find my feet doing the things in life a guy would do (not meant to be sexist). Boilers are not pink jobs but no - I back track, you made that the easiest thing in the world to me. It is now definitley on my pink list and if I know any friends who are stuck I shall definitley recomend you. The guys yesterday were amazing, efficient and friendly. Thank you so much for everything. All the best Suzi
Excellent and very efficient service, delivery and installation as specified in the quote.
Would be happy to use them agin in the future
Very competitive price,first class installer
very good service, plenty of reliable information, engineer who fitted boiler was first class.
I have a few issues,my electrician said they left loose wires hanging round in the loft which he has had to sort joiner struggled to cover all bare pipes that was left showing because they were n't aligned with the boiler and also bare electrical wire left in the kitchen.then to top it all we cant get the heating on.someone phones to advise me how to set it up.still not coming on
All loft insulation was lifted up to lay gas pipe but was not replaced. Access hatch to loft missing and not replaced, so I had to make another one to seal access hole to the loft. I had to pay extra for a vertical flue instead of horizontal flue A hole was made in the ceiling of the cupboard in the bathroom to allow vertical flue to pass through but the hole was roughly made and the size was out of proportion to the circumference of the flue pipe a poor half hearted attempt was made by the fitters to repair the hole but was no good at all. I purchased materials my self to make good the hole. Also each time the boiler is used the condenser pipe drips water. Should have used a local tradesmen instead of an impersonal nationwide firm.
Very happy with Glow Green, sensible price, great engineer who fitted boiler and magna flow, great electrician both worked cleanly and efficiently. We had a few little issues which have been/are being resolved. Glad I chose Glow Green
I was undecided on which boiler to have but after speaking to Glow Green I found the deision very easy. They were very efficient and the boiler was put in next day. I can't rate them highly enough. Thank you
I never expected to get this service for that amount. The quotation other gas companies gave me was almost double the amount I paid for it; Boiler and installation. That was the reason I paid cash for everything. I am very very pleased to take the 12yr insurance.
great service,great fitter, good job done
Good service and very happy with boilet
Please see my email sent today 31.8.20
Not enough info from installation engineer after 4weeks still finding out how to use it hoping to speak to someone on Tuesday after bank holiday
Such a good company, can't recommend them highly enough. So easy to deal with from start to finish, excellent advice from Jake Bagwell in the sales team on all aspects regarding our chosen boiler and what to expect on install, even offered us next day installation. Installation carried out by Mark Rutter, messaged me the day before to confirm the time he would arrive, got straight to it and answered all my questions, cleaned up after in our daughters room, top bloke to. We are over the moon with the boiler. We moved into this house 18 months ago, with the boiler being at least 23 years old, it was definitely on its way out. We now have a lovely brand spanking Worcester with Nest controls all at a very competitive price. I have complete confidence in recommending Glow Green to anyone looking to purchase a new boiler. The install was followed up shortly after with a courtesy call from a lovely lady at the office. Great company
From enquiry through to competed installation Glow Green provided an excellent service. I would definitely recommend them to anyone else looking to replace their boiler.
Glow Green Ltd  5 star review on 30th August 2020
The lads were very good ,pleasant and efficient.
very clean and polite - got on with the job in hand
Not impressed boiler fitted plumber and aprentice, Took them all day to fit the plumber went off site 3 time for bits and pieces, then end of day it was a bit of a rush, he said it was sorted and working. no instruction on how to work the thermostat or any thing thermostat just left on the side of table, following day tryed to get the boiler on no joy. then the fun started phoned the plumber phoned glow green phoned salus , plus emails back and forth , Eventually after TWO weeks they sent an electrician, nice bloke looked in the boiler and said it is wired up wrong, He said if you don't mind i will wire it up a fresh
, and within 15 minutes he had it sorted he even took the time to explain the thermostat.But it was TWO weeks of AGRO you can do without, and countless hours on the phone and computer to get sorted, so no i woul recomend glow green i wish i had payed that little extra and used local tradesmen.
Very helpful and knowledgable team. The engineer was efficient and tidy . Be thallus with the whole experience
Excellent service- very helpful staff. My boiler was fitted and working in a few hours
Excellent service from start to end, really helpful explaining everything fully, will definitely be recommending your company, and a mention of the young man who did the work really explained all the details of the working of the boiler in easy directions, thank you.
Glow Green Ltd is rated 4.60 based on 165 reviews