A copy of my letter to my amazing account manager Craig Aston. Dear Craig I just wanted to say how amazed I have been not only by the care you have given me in sorting out my new boiler but also Tommie and Josh came yesterday and did an amazing job. I have to say I was quite daunted at first as I am trying to find my feet doing the things in life a guy would do (not meant to be sexist). Boilers are not pink jobs but no - I back track, you made that the easiest thing in the world to me. It is now definitley on my pink list and if I know any friends who are stuck I shall definitley recomend you. The guys yesterday were amazing, efficient and friendly. Thank you so much for everything. All the best Suzi