Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.19

4.2 Rating 2,475 Reviews

80 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

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Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“I was, initially, nervous about using Green Glow as the only contact was by phone but as they had been recommended by British Gas we decided to proceed. The whole process from beginning to end was smooth with a clear communication of when the system would be installed. All the contractors were excellent from the scaffolders to the electrician and I wouldn’t hesitate to recommend them. The certificates needed to register the system did take longer than expected to be issued but the customer service (Manno) was very helpful and kindly recompensed me for lost revenue. Overall a pain free experience with lower electricity bills from the outset.”

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“From start to finish,Glow Green did a great job with Customer Servic. We had our Air Conditioning fitted and even down to the work being done. David our fitter was great and his work was very tidy!!. Done his best to try and work to our needs with where we wanted the Air conditioning in our house. Top Mark's from the Curry Family with our Experience with Glow Green. Well done and keep the good work up 😊”

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“We’re still waiting for the DNO certificate after more than one and a half months after installation.”

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“Was mislead about the cost to close the deal. Ignored for a week and given different (higher costs). Attempted to contact several times , difficult company to get hold of. Support tickets ignored, credibility score of 0 Install: Panels arrived damaged, no gateway, scaffolding arrived in 2 stages as the contractor disabled it from another job then erected it unsafely outside my house late. No ladders or hoist for the roofer so had to supply my own. Had to lift my own powerwall into the house. Further visits booked and missed by glowgreen. Solar panels were left with discolouration as the installer needed to climb the floor as the scaffolding was the wrong height. Installer then brought other half to site to help with job in absence of electricians. Please have a look at the wonky panels and poor overall quality of a glow green installation”

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“Thank you Glow Green for a smooth installation process: scaffolding, delivery of materials and installation all on time. A special shout out to Connor and his team who installed the system - so hard-working in what was extreme heat that day. Another special shout out to our account manager, Rhys, who has been so helpful and who got back to us so quickly to answer all our questions. Thanks so much.”

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“I am more than happy with the service I have received. The installation team up here were very professional and friendly.(Even with my questions). Would recommend the whole team .”

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“Fantastic company to deal with, one hiccup on the design which was ably and quickly resolved by Mike on the installation team. Installation was smooth and professional and completed in two days! We were left with an app to track our power generation. Scaffolders were friendly and professional and the company as a whole are easy to deal with and responsive. I would highly recommend Glow Green. Thank you!”

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“Very Happy with Glow Green product and very professional and excellent Job I would give them👍10:10.”

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“The roof install team and electricians were very professional and did a excellent job .I would recommend this company,the office team are also excellent”

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“The customer service was good. Product was delivered on time. The scafolders and installers were very good on time an respectfull of property. All went smoothly with no problems.”

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“Everything went smoothly when my engineer Mohamed came to fit the boiler he was friendly boiler was fitted quite quickly not as long as I thought it would be so I was very pleased would recommend Glow Green.”

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“24/06/26:- I am very disappointed with Glow Greens Customer service, I have waited in all day today ( appointment was arranged weeks in advance) since 8am, only to be informed at 4pm that no gas service engineer would be visiting, even then, the response was received after I had sent two e mails. Have informed the Glow Green offices in Bournemouth that I am not waiting in all day again, and to please only send me dates with an AM or PM slot available. The actual boiler works fine and the installation went well 2 years ago. Ms Julie Taylor - South East London. —————————————————————— On Fri, 24 Jul 2026 at 15:54, Scheduling Team wrote: Good afternoon Julie,”

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“First class service from start to finish.”

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“Great Solar Panels installation by Glow Green. I used Glow Green to install solar panels on the roof of my bungalow. From start to finish the whole process went extremely smoothly. This included the first contact which looked at my needs and suggested several options and provided prices. The next step was an online survey document which I completed. Shortly after this the scaffolders set up the scaffolding and the installation was completed. The only snag was the delivery of the pallet of equipment. This was the fault of the transport company and not Glow Green and was quickly resolved. All Glow Green staff and contractors were helpful and efficient and deserve the highest praise. The system works well and is easy to understand.”

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“They were very good with their customer service, phoning up and checking with us with the progress. The price was very reasonable. The delivery was very prompt and the installation was very quick they did it all in a day.”

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“These guys deliver on price, service. All my problems have been fixed, they have checked up on me. My solar is working as expected and we are using our battery overnight.”

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“Really impressed with the service from start to finish. I had solar panels and a battery installed, Rory was my point of contact. He was really knowledgeable and answered all my questions, none of the dreaded hard sell at all, and as soon as I decided to go ahead with the quotation he provided, he made sure everything ran smoothly. Payment by instalments was very much appreciated, after care has also been top notch. All contractors from delivery man, scaffolders to installers have been polite, friendly and efficient. Cannot recommend them highly enough!”

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“The application and installation for our new solar and battery system could not have been easier or professionally installed. Customer communication was quick and helpful”

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“All good …. The only hassle was about getting a time to get the boiler delivered which was going to be Friday , then Monday before 10 then between 1 and 2 and eventually arrived at 2:30”

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“I'm giving 5 stars for a great engineer Sean who came to fix the boiler as sensor had gone. He came with the part he had to find a parking space which was a few streets away. He had a good attitude knew his work, and left everything working well. This came on the back of two previous engineers who weren't prepared and didn't sort the problem out. Well done Sean”

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Glow Green Ltd is rated 4.2 based on 2,475 reviews