Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.16

4.2 Rating 2,209 Reviews

79 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

Write Your review

Tell us how Glow Green Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience from start to finish, Neil was knowledgeable upon quoting and making sure the system was both correct for our needs and price, Taran did a fantastic Job on install, both efficient and excellent, the follow up was caring and a nice touch.”

Helpful Report

“Glow green 💚 fab, never a problem with them, always helpful. Service every year,very nice Service engineer.”

Helpful Report

“We chose Glowgreen over Octopus and never looked back, the customer focus which was outstanding. We had amazing Gentleman Mr Nicholas Fox he was our go to guy and he guide us through every step, always genuinely happy to help us with any questions or queries. Nothing was too much trouble. Everything about our experience was great, from the Scaffolding guys to the installers, they all played a part in our Glowgreen experience. I seriously can not speak highly enough off them all Thank you so much Mr & Mrs White”

Helpful Report

“I have been so pleased with glow green – it has been simple and easy from the start. Also, they contact me every year for the boiler check, really flexible. The people who come are always polite and helpful. Basically a very different experience from some of the other providers.”

Helpful Report

“Glow Green delivered an excellent product, from the planning stage until the handover, at VERY competitive rates. 5 stars are well deserved!”

Helpful Report

“I have always been highly satisfied with with prices and after sales service which glow green has provided I would highly recommend Glow Green”

Helpful Report

“From our initial boiler upgrade 9 years ago until the present day Glow Green Ltd have been a first class company. I would recommend Glow Green Ltd with confidence to any other potentially interested parties contemplating a boiler replacement. The all round service they provide from the boiler installation to the aftercare of your new appliance is second to none. When our current boiler is past it's best and due for replacement I will definitely be returning to Glow Green Ltd.”

Helpful Report

“No not yet ok”

Helpful Report

“Very good service. Very reliable. Staff very polite and courteous really pleased with my boiler and service”

Helpful Report

“Glow green were the only company who did not send out a high pressure sales person to my house. They answered all my questions honestly and we agreed a good deal. Very happy with the whole team.”

Helpful Report

“The engineer that Green Glow sent to install the heat pump was excellent. The installation was very thorough and I was very happy with the result. I negotiated an acceptable price and feel that I used the best company and the best product for my installation.”

Helpful Report

“Glow green was a pleasure to deal with. The sales team to the installation team was very helpful.”

Helpful Report

“Excellent price, service was great as planned,all on time as requested.top notch quality products, very happy.”

Helpful Report

“I cannot rate this company highly enough. The service from start to finish has been exceptional. I started my enquiry with Liam, who gave me excellent advice and proposals. There was zero pressure from him regarding the sale. He told me to get more quotes and to come back when ready. I did so, and nobody could provide like for like equipment in a package or even match the quoted price. The service from there on was great. I was given dates for the scaffolding, delivery and installation. Unfortunately, I couldn't accept the original dates. It was re-organised very quickly and in a time frame that was appropriate for me. I was kept informed all the way by Glow Green regarding the progress and delivery dates. The delivery came on the Monday, scaffolding on the Tuesday and installation on the Thursday. Everything was so slick. When it came to the installation, I had Omnia Services. The nicest, friendliest, professional guys I could've asked for. John was the panel installation engineer and Rich was the electrician. During the whole installation, I was kept informed of what was going on, as well as information regarding post installation. They were very clean workers and tidied up after they had finished. The installation of the battery, invertor, installation switches etc is exceptionally neat. I couldn't be happier. The follow up customer care from Glow Green has also been great. I cannot find any fault at all with any of this service. I am based in the North West and Glow Green are in Bournemouth, but this didn't create any hurdles at all. If you are looking for solar installation, you must seriously consider Glow Green.”

Helpful Report

“The installation went very smoothly and the team were efficient and very professional. The team in the office were always helpful and efficient. The panels started to work straight away and it’s very useful having the app to check up on the panels efficiency.”

Helpful Report

“I was please with the quote after looking on line at others. The company kept me informed and were patient while I sorted out my finance as I didn’t want to take up their offer of same for personal reasons. When the installation happened the men were respectful and very efficient. I couldn’t believe how fast they were. Post installation I had a couple of minor issues dealt with swiftly and I am ver happy to recommend this company. All the paperwork etc again efficiently dealt with - my utility supplier was impressed I was able to pass so much over to them so fast.”

Helpful Report

“Excellent solar panel installation I am very pleased with the solar panels and battery from Glow Green. They have been very efficient and helpful all the way through. Every time I phoned with a query they were helpful and quick to answer. The men who installed the solar panels and battery were very considerate. The panels began producing electricity immediately even though it was raining. I am very pleased with every aspect of the contract including a great price.”

Helpful Report

“Excellent service, Tom went above and beyond. Explained everything to me he did a great job under difficult circumstances as his ladder wouldn't fit round the back of my property.”

Helpful Report

“I've been with Glowgreen for about four years. Had a new boiler and subsequent boiler services. All the staff are polite and reliable. The engineers explain what they have done and always leave the area clean and tidy. I would recommend Glowgreen to anyone looking for boiler replacement.”

Helpful Report

Glow Green Ltd is rated 4.2 based on 2,209 reviews