Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.03

4.0 Rating 4,923 Reviews

76 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Repair was done by a profiasnal I liked it recommend to everyone get it done before you think”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 4 years ago

“Dale you are wonderful.dishwasher working”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 4 years ago

“Brilliant service, prompt and easily remedied thank you very much”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 4 years ago

“Your engineer was prompt, pleasant and soon rectified our dishwasher problem Thank you”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 4 years ago

“Dale came and fixed it. Vert pleased with the service”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 4 years ago

“Very impressed with Gavin and the efficiency of glotech”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 4 years ago

“Very satisfied with the company as to quickly arrange appointments to get my tumble drier. But not happy with the engineer Ben, he is was so rude and intimidating. Because the second round he came to fix another part, I was not at home so could not pay him at that time. Sohe threatened my wife that he would take the part away from the machine if she didn’t pay him. He had called me first to confirm if I would pay later online. This is the most outrageous behaviour I have seen from a visiting engineer. Be aware if Ben is assigned to anyone.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for taking the time to leave us feedback. Firstly, I am pleased that you have had a positive experience with our customer service team, I will gladly pass this across. With regards to your experience with Ben, this is our Essex Franchise, so I have passed this onto them and our management team to resolve this issue as this is not what Glotech Repairs stand for and would never wish for any of our staff members to be unprofessional towards our customers, as our customer service is what we pride ourselves on. If you would like to email their head office, please address this to essex@glotech.com I apologise again for your experience and hope we can get this resolved. Kindest regards, Lauren

Posted 4 years ago

“The cooker was too expensive to repair so i bought a new one.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 4 years ago

“I told the company the make of the machine and the fault- a squeaky drum. The engineer arrived , took one look at the machine and stayed 4 minutes with no intention of fixing the machine- no spare parts. He said it was the bearings- which we knew - and charged £76. So I've waited nearly a week and still have no machine. I wish I still had my £76. Very poor service”

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Posted 4 years ago

“Dale fixed washer dryer within minutes Happy with work”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 4 years ago

“I booked a cooker repair but needed to cancel it. So I texted the person they had allocated to the job, he told me that if I didn’t inform the company he would be charged for it, which I thought was a bit strange as it’s supposed to be a family run business? There was no way of doing that online, so I e-mailed the company. A day later they replied to say they had no record of the booking, even though they had emailed me with the details? So rather concerned that I might end up paying £85 minimum, I emailed again. This time they accepted the cancellation. Now I, getting emails to ask me how the job went and what I thought of the workman. All abit worrying, as there booking system dose not seem to be very joined up, and so it gave me concern that something wasn’t right...”

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Posted 4 years ago

“Dale was very good,honest in assessment and organised replacement appliance.”

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Posted 4 years ago