Login
Start Free Trial Are you a business? Click Here

Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Efficient and friendly. Arrived with the necessary part, fitted it and left the cooker working properly. What more could I ask!
Helpful Report
Posted 6 years ago
I've been booked in for repair, receive confirmation, however, the email didn't reach to the service team which in Bristol, the engineer didn't turn up for my customer and I need to sort out myself to contact bristol team and rearrange Two different customer service members didn't give me an answer about why they didn't receive email, and what's is going on with the appointment. Put me in a complicated situation, as i need to let my customer know and back and forward to contact your team and bristol team as well Not impress at all. Really not happy with your service.
Helpful Report
Posted 6 years ago
Repair technician very polite and efficient
Helpful Report
Posted 6 years ago
Service was quick and efficient.
Helpful Report
Posted 6 years ago
Fantastic. A traditional old -fashioned service company that tries to do the best for its clients.I was pleasantly surprised that such service still exists.
Helpful Report
Posted 6 years ago
Very good service - quick and thorough
Helpful Report
Posted 6 years ago
The guy from Exclusive Repairs was excellent. I didn't catch his name, but would like to know it as I would ask for him in future if I need a repair again. He tested/disconnected everything but couldn't find a fault, and was slightly distraught because he didn't like not being able to resolve the problem for a customer - a very good attitude. He know his stuff very well, and concluded it could only be a computer problem, a repair which was not really cost effective compared with buying a new machine. In fact, since he reconnected everything, the machine has been working perfectly, so perhaps he did unknowingly resolve the issue after all. We'll have to see if it crops up again.. Excellent service.
Helpful Report
Posted 6 years ago
Booked appointment to repair fridge freezer. Engineer came said needed new thermostat however when we phoned told problems getting part. Phoned on a number of occasions and spoke to both companies. Often did not call back and only answered emails after I sent 2 or 3. Eventually made other arrangements asked for refund which was refused by yourselves an Kent Appliance World. Kent Appliance World quoted £70 for part. Part available on Zanussi website for around £30. Very dissatisfied lack of communications and customer care all round. Will not use again
Helpful Report
Posted 6 years ago
The repair engineers are polite , courteous and efficient . There appears to be a genuine enthusiasm to get things right and if things do go wrong sort them out quickly and efficiently . I would have no hesitation in recommending this company .
Helpful Report
Posted 6 years ago
Easy to arrange engineer visit. Engineer arrived within time slot and called before arrival. Lovely guy, very thorough, talked me through the issue and how he was checking for the cause of the problem. Left the area very clean. I’m very satisfied, would use Glotech again and would recommend.
Helpful Report
Posted 6 years ago
The work the technician did was good although they didn’t manage to arrive in the two hour time slot that they’d advised.
Helpful Report
Posted 6 years ago
He arrived on time and very quickly solved the problem. He was very polite and friendly and I would definitely recommend this company.
Helpful Report
Posted 6 years ago
Well impressed with Glotech, the engineer turned up at a time that worked out good for me, done the job and the price quoted was the price I paid. I will be using them again if I need arises.
Helpful Report
Posted 6 years ago
Excellent service in every way; easy to make appointment, repair work first rate and carried out at a convenient time to suit the household
Helpful Report
Posted 6 years ago
Turned up on time, v professional, fixed the problem, will use you again
Helpful Report
Posted 6 years ago
Fast, efficient, discreet. The engineer called at a particularly busy time. He got on wih the job, fixed the machine and left the location scrupulously neat and tidy.
Helpful Report
Posted 6 years ago
A great service, punctual, professional and good value.
Helpful Report
Posted 6 years ago
Wet nice man in time
Helpful Report
Posted 6 years ago
The repair was done swiftly and efficiently.
Helpful Report
Posted 6 years ago
Problem dealt with promptly, efficiently and cheerfully. Would use again witjout hesitation.
Helpful Report
Posted 6 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews