Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,814 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,814 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't cover Surbiton!!”

Helpful Report

Posted 6 years ago

“I asked Glotech to repair my American fridge freezer and signed up for a service plan,I booked an engineer via the website on a date at my convenience but had a call to say an engineer was not available on that date and rebooked it.The engineers turned up at the correct time and inspected the fridge freezer and diagnosed the faults and would return with the correct parts to fix it,I then got a call the following day to say the freezer was obsolete and parts were not available(freezer only 4 years old) they then said they had cancelled my contract and would return the initial payment to my credit card which they did. I found the company very efficient and the fact they could not repair the freezer was not their fault and I would have no hesitation at using them again, obviously I can not comment on the quality of their repairs as I did not get that far but if they are the same as there office staff they should be good”

Helpful Report

Posted 6 years ago

“Glotech arrived with a faulty part. They did not apologise and now are taking an extra three days to return with a new part. I paid extra for the part to arrive and they have not offered to refund this to me.”

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Posted 6 years ago

“Called Monday 17/12/18 spoke to Peter who was amazing, asked me to send pics of my stacked machines to see if my tumble dryer would stack on the new washing machine which I was about to order. Said I needed a new stacking kit. Wednesday 19/12/18. Washing Machine fitted dryer stacked on top. Best service ever and they were the same price at John Lewis. Adam the fitter was great, knowledgeable, polite, I could go on. Suffice to say you don`t get customer service like this too often. Thanks again one really happy customer”

Helpful Report

Posted 6 years ago

“Delighted with their service. They are punctual and professional and delivered their service with honesty.”

Helpful Report

Posted 6 years ago

“I was recommended by a friend and have been absolutely delighted with the service you offered. Very quick, efficient and professional. You obtained the parts quickly and both jobs completed in record time. I will definitely use you again and recommend you also.”

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Posted 6 years ago

“Very efficient service. 2 repairs done in about an hour. Service Engineer Muj arrived at time agreed. He explained the issues i had and gave very good advice. Will use Glotech for any future repairs. Highly recommended.”

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Posted 6 years ago

“The engineer didn’t turn up. I called the customer service. They couldn’t get hold off the engineer.”

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Posted 6 years ago

“The service was perfect, job done.”

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Posted 6 years ago

“On two occasions, the engineer didn't turn up. Both times, when I spoke to Glotech, they did not offer any kind of apology. Terrible service”

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Posted 6 years ago

“Would recommend this company”

Helpful Report

(And) - Posted 6 years ago

“excellent service came sorted the problem and bobs your uncle up and running. Engineer was very polite and curtious. will recommend to friends and family.”

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(Tim) - Posted 6 years ago

“Excellent, professional and informed service. Value for money as well as prompt and well organised. Very impressed by Glotech staff - customer service on the phone and engineers who analysed the problem and did the repair. Well done to all concerned. I have already recommended to two friends.”

Helpful Report

Posted 6 years ago

“I wanted to thank Glotech they were efficient and the engineer Alex was very informative he managed to sort out the problem. This gives me peace of mind that i can continue washing clothes. Thank you again.”

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(Alx) - Posted 7 years ago

“Excellent, thanks!”

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(Alx) - Posted 7 years ago

“Very effecient and well organised service. Would highly recommend glotech to my friends..”

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(Alx) - Posted 7 years ago

“They said they could repair my Panasonic microwave, but when I tried to do a booking they said they didn't service them.”

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Posted 7 years ago

“This company does fridge repair call outs without gas so they can charge a second time even tho I saw gas in his van!! Not a company I would want to do business with. Total waste of £70. Never again.”

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Posted 7 years ago

“Alex arrived at the job early and quickly narrowed down the problem. Issue resolved in less than 15 minutes and managed to explain step by step for me. Very impressed. Will definitely recommend.”

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(Alx) - Posted 7 years ago

“Alex did amazing, amazing Job. Proffesional man and great ambassador for the company. 5 STAR.”

Helpful Report

(Alx) - Posted 7 years ago

Glotech Repairs is rated 4.1 based on 4,814 reviews