Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.03

4.0 Rating 4,924 Reviews

76 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,924 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The repair job was adequate and I was able to get an appointment in two working days. The engineer was 2 hours late for a six hour time slot without calling me.”

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Posted 8 years ago

“Extremely prompt response and knowledgeable. I will use Glotech going forward”

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Posted 8 years ago

“James arrived promptly and assessed the issue with my cooker - though the element had gone also the switch had to - this probably making the repairing uneconomical. He did say he would find out how much the switch was & let me know - so hope to hear shortly”

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Posted 8 years ago

“There were two visits and both repairmen were cheerful and efficient. All email contact was fast and friendly. All charges were reasonable and as advertised.”

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Posted 8 years ago

“On time and friendly service.”

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Posted 8 years ago

“We recently had a new inter grated fridge/freezer delivered/installed/replaced & also a new washing machine delivered & installed. The staff in the shop at North Finchley were helpful & friendly. The staff that delivered & installed both appliances were polite, courteous, conscientious & completed the job in a timely manner. I am unable to recall their names, but we have christened them all...."The A Team". Would definitely recommend Glotech & many thanks to all.”

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Posted 8 years ago

“Prompt and reliable. Good value”

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Posted 8 years ago

“Immediately identified the problem. Unfortunately didn't have the part but came back when he did . No charge for second visit. Would use again (but hope I don't need to)”

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Posted 8 years ago

“We had the problem assessed and were told it would cost £900+ to rectify. We've had to pay the money upfront (which in itself seems a bit odd considering its oven parts), but two weeks later are still waiting for a call to arrange the repair despite being told the parts were in stock. Not great service.”

Helpful Report

Posted 8 years ago

Hi Ms Brett We are very sorry to hear the service you have received from us thus far has not been to your satisfaction. We have looked into the matter and can see on the 2nd of this month, after having contacted all of our suppliers, notified you that the parts required are out of stock with an estimated delivery date of 15th Sept. As this is an extremely long time to wait we confirmed you wanted us to place the order, which you did and made payment for the parts. Unfortunately the parts delivery date has not changed and we understand how frustrating this is especially as it is outside of our control. We appreciate you want your appliance fixed however I want to make you aware that if you did want to cancel the order for the parts then we are able to do this with the supplier and refund you for the monies paid for them. If you would like to do this then please let us know on 01727 896 789. Alternatively, we will continue to seek updates and let you know as soon as they have arrived. Once again we are really sorry to hear of your dissatisfaction with our service and hope you can appreciate the delay has been from third parties outside of our control, and any other repair company in this case would have faced the same problems. Kind Regards, Glotech Repairs Team

Posted 8 years ago

“Glotech were very good but the repair man was not very good I would come back to Glotect but would insist on a different contractor to do the work.”

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Posted 8 years ago

“Quick and Competent.”

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Posted 8 years ago

“Easy to arrange online. Engineer came on time, was extremely helpful and efficient”

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Posted 8 years ago

“Love response time to enquiries and also to visits. Engineers also smart, polite and on time! Repairs carried out swiftly and any parts needed ordered immediately with telephone updates. So impressed used them for my sons repairs and have recommended to friends.”

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Posted 8 years ago

“Great customer service that kept me well informed throughout. Repair was done quickly and cleanly. Resolved first go! :)”

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Posted 8 years ago

“Cracking service”

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Posted 8 years ago

“fast and efficient”

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Posted 8 years ago

“Prompt arrival; professional advice and explanation about concerns with temperatures in fridge/freezer”

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Posted 8 years ago

“Sorted a complicated job in 2 visits. Very straightforward with their pricing too. I will use them again.”

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Posted 8 years ago

“The engineer diagnosed the problem and fixed it promptly.”

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Posted 8 years ago

“Very happy with their service. First class!”

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Posted 8 years ago

Glotech Repairs is rated 4.0 based on 4,924 reviews