Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.02

4.0 Rating 4,970 Reviews

75 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,970 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

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“Well organised, confident, friendly and efficient. Recommended.”

Helpful Report

Posted 9 years ago

“the kit was easy to use and did the job perfectly”

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Posted 9 years ago

“After telephoning Glotech with details of the fault to my Bosch washing machine, they gave me date and time repair would be carried out. This repair was then (obviously) outsourced to another company. 15 minutes after the 'phone call with Glotech, I was contacted by another company who told me that the fault on my washing machine deemed it to be beyond economic repair. Therefore no mechanic would be calling at the time arranged by Glotech. Why was I not informed of this by Glotech?”

Helpful Report

Posted 9 years ago

Dear Mr Coffey Thank you for your review and we are sorry that you felt our service was not to your satisfaction. When a customer places a booking with us our office staff take down as much information about the fault(s) as possible. As they are not engineers, this information then gets passed to our Local Engineers who triage the job to ensure we are as best prepared as possible on the day (including bringing any spare parts with us where possible if we think it may speed the repair process up). Where many companies would have just attended, charged you a service fee, and told you your appliance was beyond economical repair, we believe in offering our customers a honest and value-for-money service. We felt it was better to save you paying us the one-off labour charge and provide you with a free of charge diagnosis over the phone. Once again, we are sorry we have not met your expectations on this occasion and hope in light of our clarification in how we work you may be willing to give us another chance should the opportunity arise. Kind Regards, Glotech Repairs Team

Posted 9 years ago

“needed dishwasher door to be re affixed took 3 call outs to achieve the door being stuck to the dishwaher, why not use the strongest glue in the first place .................. duh.”

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Posted 9 years ago

“Impressed with service, knowledge and customer service. Great communication and very fare price. Would recommend and use again.”

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Posted 9 years ago

“Very efficient service to a satisfactory outcome.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Punctual ,pleasant and polite man fixed my american fridge freezer . Thank you”

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Posted 9 years ago

“Promp & courteous service. I would definitely recommend.”

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Posted 9 years ago

“I filled this in a few weeks ago .”

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Posted 9 years ago

“the engineer was on time looked at the appliance had to come back nextday to repair but we decided not to go ahead with repairing.”

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Posted 9 years ago

“Excellent service , and reasonable pricing Well pleased”

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Posted 9 years ago

“came on time ,very good experience did not take too long to resolve. would use them again”

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Posted 9 years ago

“I pay £70 for the repair of my refigurator but still is not working, even when I call to report, I was told the engineer is going to call me. I didn't receive any call from you. I am disappointed in services & support.”

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Posted 9 years ago

“Taken money but still not fixed”

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Posted 9 years ago

“the engineer hit the side of the freezer with his hand and said he thought it was a problem with the circuit board behind the front panel as the lights were still flashing. The engineer took details of the model, photographed it and went away. I got a call next day to say the part was obsolete so they could not get it and have you a card we can take payment on for the engineer's visit. On looking on the internet this part is not available and has not been available for a while, I thought the engineer should have an idea of this and said something when he called.”

Helpful Report

Posted 9 years ago

“Initially impressed with speed of response and visit. Technician found some string around propellor, did not check anything else or run a programme. He was here for ten minutes maximum, I paid him full amount cash, he gave me no receipt or paperwork. Put machine onto a programme and the same fault occurred. Emailed and received phone call from Cambridge contact who said technician would come back. Nothing! Rang a week later, and informed theyre not qualified to check electronics on machinery. How can you call yourselves Miele Experts?Two weeks later I have heard nothing and sorry I did not call Miele direct who would have charged less if my machine was not worth repairing. Or spent a bit more to get a proper repair. Very disappointing. Rather than waste more money I am purchasing a new one.”

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Posted 9 years ago

“Technicians came when arranged and explained what they were doing. Work was done quickly”

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Posted 9 years ago

“Friendly helpful service, on time and successful. Thank you”

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Posted 9 years ago

“Great reliable quick service, competitively priced. would use no other!”

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Posted 9 years ago

Glotech Repairs is rated 4.0 based on 4,970 reviews