Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.10

4.1 Rating 4,801 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service ! Dean was very efficient, helpful and polite. Would use Glotech again!”

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Posted 1 year ago

“Alex, the engineer was so helpful, friendly and efficient. He did a great job fixing my dishwasher! I would definitely use the service again”

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Posted 1 year ago

“The chap who attended was polite, friendly and knowledgeable”

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Posted 1 year ago

“I found Andrew very efficient and helpful . Great to discover such a well organised company !”

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Posted 1 year ago

“We received excellent customer service from all the staff at Glotec. All members of staff were professional and helpful. Their prices are competitive. We would definitely recommend.”

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Posted 1 year ago

“Three Engineer visits, expensive new part and still not fixed. Have spent over £200 and got nothing to show for it. Their offer is to order yet another part from them at over £100, but who knows if this would actually work, they certainly don't. Avoid this company.”

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Posted 1 year ago

“Extremely expensive! Extremely rude and late engineer! Had to wait 5 days to get a ‘simple’ standard dishwasher part, (simple YouTube’ing told me that! Engineer arrived in a brand new Coupe Mercedes, not even a van! Carried no ‘basic’ parts! A time slot to return to fit the part of 8:00 till 5:00 pm! … whilst I take a whole day off work! … culminates in a complete rip off and bad customer service and consideration! NOT USING AGAIN! EVER!”

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Posted 1 year ago

“Very professionally and friendly.I recommend them,even if they are a little bit expensive 😁”

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Posted 1 year ago

“I booked for a repair for my tumble dryer. The engineer visited and didn't have the part. I paid him for the visit, which included his return visit for the repair. Head office then rang to say it was a two person job and I would have to pay for another engineer. Total cost would be more than a new machine. The refused to refund me for my initial payment. Terrible service. Company trying to rip off customers”

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Posted 1 year ago

“Fixed the problem thanks George”

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Posted 1 year ago

“Do avoid at all costs. The main aim is to get your money and then to say sorry it’s unrepeatable without even talking a multimeter out or any other means to diagnose the fault. No diagnosis was offered apart from it could be this or it could be that. 40% success rate if that is tried bla bla bla Very disappointed and can only surmise how much money is made through this kind of scam”

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Posted 1 year ago

“AVOID AT ALL COSTS. Technician came 3 times, each time not resolving the issue and even making it worse !! No admission of mistake, completely dishonest and charged for repairs that not only did not resolve the issue but completely destroyed the machine !!!! supposedly I put paper in the machine and I am responsible ?! Like a piece of paper accidentally getting in the drum could destroy a machine and they also couldn't fix that in 3 visits ???!!”

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Posted 1 year ago

“Booked an appointment on line and they confirmed with the time and date I requested. The Engineer came on time and was respectful and was very knowledgeable and was able to thoroughly check my washing machine and diagnose accurately the issue and replaced the faulty part. I am very pleased to say they are reliable and professional company.”

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Posted 1 year ago

“Excellent service and communication thanks George”

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Posted 1 year ago

“Efficency friendly went above and beyond thanks George”

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Posted 1 year ago

“Good visit everything explained clearly and thoroughly thanks George”

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Posted 1 year ago

“Charged £80 for call out lasting 7 mins. When I got quote for over £500, they added repairs that did not need doing but when questioned about the extra work got told they don’t just change bearings. True cost off repairs is £200 Not very environmentally friendly changing parts that are working find and have no need to be changed Cannot understand why they need to change so many parts”

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Posted 1 year ago

“I booked a wine cooler repair via a third party (Mix Repairs). They turned up, charged £90 and said they needed to order a part and then didn’t hear anything further from them. When I chased them they said the part was no longer available and so I’d need a new cooler. Total rip off.”

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Posted 1 year ago

“My first time leaving a review but I’m so disappointed with this company for their shoddy behaviour. I booked online for a service and 2 minor repairs which I had diagnosed to a range cooker the date I’d chosen was changed for their convenience. I contacted them the day before to confirm that I wanted a service and repairs but had no response. The engineer who came said they don’t service the cookers but he checked the oven and said we needed a couple of parts which would be ordered and he’d return to install them. I paid him £135 54 A week later we received a call telling us they couldn’t source the parts so would return £80 to us . I requested the full amount as no work had been done. I spoke to a passive aggressive woman who told me I should have rung them to book an appointment and they would have told me they didn’t service the cookers. She was unpleasant to say the least . So they have charged me over £55 for nothing. I urge any one reading this review to take their custom elsewhere, to a company that has some customer service.”

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Posted 1 year ago

“Quick efficient pleasant to deal with thanks George”

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Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,801 reviews