Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

“Excellent discussed the problem explained why it had happened and then showed me how to prevent it from happening again”

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Posted 3 years ago

Good morning Dawn, Thank you very much for taking the time to leave Glotech Repairs a review, we really value your feedback. I will be sure to pass this onto our friendly engineer Chris. Kind regards,

Posted 3 years ago

“Excellent service polite and helpful orders parts same day fitted parts three day latter would definitely use again”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren

Posted 3 years ago

“Very pleasant technician, on time, & gave good advice on our 10 year old Miele washer/dryer which had stopped working.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren

Posted 3 years ago

“Easy to make an appointment. Efficient service but really surprised how much I was charged for the part as I could find exactly the same on line for quarter of the price.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren

Posted 3 years ago

“Efficient and fast, pleased that the issue was resolved with no fuss.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren

Posted 3 years ago

“Service efficient very polite engineer”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren

Posted 3 years ago

“Thank you for a really good customer experience at a reasonable price. From my phone call to the completion of my repair your service was delivered in two weeks. Everyone I made contact with was professional. Your engineer was polite, friendly, reassuring, tidy and knowledgeable.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren

Posted 3 years ago

“Washing machine not spinning. Simple re-set”

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Posted 3 years ago

“A first class site with easy input. Phone-in to pay was a long wait but otherwise a very fast service by Glotech. Prices are very competitive. New washing machine ordered but a disappointing service from delivery/installation company Kaboodle needing 18 days to perform - still waiting !”

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Posted 3 years ago

Good morning Ed, Thank you for your feedback with regards to Glotech Repairs, I am happy to hear you have had a pleasant experience with us. With regards to our appliances side, I will chase this up for you. Kind regards,

Posted 3 years ago

“A call to let me know that repairman was running late would have been helpful As expected between 8-1 and arrived at 13.35 When I called to check if someone still voming I could only leave a voicemail However when engineer arrived the problem dealt with quickly and efficiently by a pleasant young man so ultimately I was pleased with the service”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. With regards to our engineer being late, thank you for letting us know and I will raise this with management that you were not called. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren

Posted 3 years ago

“Repair was really efficient and speedy, however I booked my repair for pm, the engineer arrived at 8.30am, an adjustment had been made and I was not informed, I could have been out and missed my repair slot, so a little more concentration on customer updates would be a good idea. Also I had to ring the company to pay the initial payment, when "one of your friendly staff would be ring shortly" as the online booking stated. This clearly did not happen.”

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Posted 3 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren

Posted 3 years ago

“Very helpful the repairman called half an hour before arrival and was pleasant and courteous”

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Posted 3 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren

Posted 3 years ago

“Engineer rang before and arrived on time. Reasonable cost of repair and future advice”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 3 years ago

“I can't really say how good Glotech were, or would have been because we were advised by another fitter that our 15-year old Zanussi was beyond repair, so we cancelled the the callout.”

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Posted 3 years ago

Good morning Steve, Apologies to hear that this was the outcome, we hope that you choose to use our services again in future. Kind regards,

Posted 3 years ago

“Had problems at the beginning trying to book an appointment as the first one I booked was cancelled very late. New appointment was kept and engineer was very good. Told me about new part needed for washing machine and how long that would be. New part for oven was not in stock so I opted for new oven. Engineer phoned through and arranged part and new oven both to be fixed at same time. He came back to do both. Credit card didn't work for payment but was emailed an invoice which I paid by bank transfer. After initial doubts I was pleased with the outcome.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 3 years ago

“Booked my Bosch dishwasher repair online with Glotech on 24/1/22. Dean came as scheduled the next day (25/1/22). He diagnosed and located the fault in about 30mins, discovering that the previous Bosch repair man had fitted a new 'O'ring, 6 years ago, on the wrong side of the heat exchanger connector! He cleaned up the parts and put them back together correctly and it all works fine now. I am very impressed, will use Glotech again.”

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Posted 3 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 3 years ago

“Could not repair as key parts are now obsolete”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 3 years ago

“Engineer arrived promptly at the time he texted me the evening before (pity I wasn't quite ready for him). He diagnosed the problem with my washing machine - motor sparking and bearings going - and told me the cost of replacing the motor, and later probably other parts as well - practically as much as getting a new machine, which is what he recommended. So although no repair was made it was a useful visit.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 3 years ago

“1) Came rather late due to difficult day. 2) Reset the Miele program that had been compromised by use of liquid tablets that produce too much foam. 3) Rerouted sink drainage flexible pipe-wrong since installation-excellent service. 4) Still says "Add Salt". Could not know that as wash cycle still running when left.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 3 years ago

“All good, thank you. Sam was very polite.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Glotech Repairs Reviews