Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.08

4.1 Rating 4,827 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,827 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being able to book a slot online was a big benefit. The engineer let me know when he was on his way. He explained everything he was doing and also gave some tips on using the washer dryer better.”

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Posted 2 years ago

“Prompt appointment and quick repair”

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Posted 2 years ago

“Both the staff that I met turned up as arranged , explained the faults and repairs sufficiently to me and sorted out the problem in competent and friendly manner. The equipment now seems satisfactory so far.”

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Posted 2 years ago

“Turned up when expected, Adam took the machine apart but couldn't find anything other than a five-pence piece, reassured me there were no visible issues, and followed up with a phone call later in the day to see if I had any issues after doing some washing. Which I thought was a great thing to do + advised me if I had the same issue within 6 months there would be no call-out charge.”

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Posted 2 years ago

“It was very quick and easy to arrange an engineer visit. The engineer arrived on time, was very pleasant and ordered the required part. When the part arrived an appointment was made for the following day and the repair completed. I was very happy with the service and would not hesitate to use the firm again if needed”

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Posted 2 years ago

“Engineer was excellent”

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Posted 2 years ago

“Excellent service,first time used but definitely would use again.”

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Posted 2 years ago

“Excellent really delighted communication brillant Engineer so efficient Definitely recommend”

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Posted 2 years ago

“Not sure if fridge is ok yet as defrosting for 72 hours before switching it on again but ver pleased with service so far”

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Posted 2 years ago

“Fabulous - quick and efficient service / The gent that came to help was very professional & went above and beyond to fix my issue - he could of just ordered a new part & come back which would have cost me more but he went out of his way to repair and fix which was great”

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Posted 2 years ago

“I found the customer service was considerate, as I modified my request and adjustments were made promptly, also the engineer was very informative and polite and offered good advice.”

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Posted 2 years ago

“The engineer that came was very pleasant and very professional. Very pleased with service and the result 😀”

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Posted 2 years ago

“Very pleased with the service from alex. Good communication skills and overall great experience with glotech”

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Posted 2 years ago

“Engineer very efficient and professional”

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Posted 2 years ago

“Had a problem with my washing machine door which had dropped and was hard to close. It was straightforward to book with Glotech, and arrange an appt on a day suitable to me. Fran the engineer called me ahead with his ETA, arrived before deadline and resolved the problem swiftly and efficiently. Fran is a true professional, he explained the issue and it was a pleasure to meet him.”

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Posted 2 years ago

“Very helpful with coatings and options”

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Posted 2 years ago

Thank you so much for your 5 star rating of Glotech Repairs! We really appreciate your review about the helpfulness of our staff with costings and options.

Posted 2 years ago

“Very efficient and courteous.”

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Posted 2 years ago

Thank you, Brian, for your 5 star rating of Glotech Repairs. We're pleased to hear that you found us to be 'very efficient and courteous' we are proud of our team of engineers. We appreciate your feedback!

Posted 2 years ago

“Glotech were quick to come out to me and sorted my machines out. It’s good to know I’m also covered for further call outs for 6 months if I have an ongoing issue. I would recommend them.”

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Posted 2 years ago

Thank you Suzie for your 5 star rating of Glotech Repairs! We're so glad to hear that not only were we quick to come out to you and sort your machines and that you understand that you will also be covered for any further call outs within the next 6 months. Glotech appreciate you sharing your experience and recommendation. Thank you!

Posted 2 years ago

“Came in and within 5 mins sorted the problem”

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Posted 2 years ago

Thank you so much for your 5 star rating of Glotech Repairs, Nicholas! We are happy to hear that your experience was so positive, coming in and having the issue resolved quickly is what our customers want! We appreciate your review and thank you for choosing us for your repair needs.

Posted 2 years ago

“Very good service from booking a visit to the repairs. Everything was dealt with very quickly.”

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Posted 2 years ago

Thank you very much Karine for your 5 star rating about Glotech Repairs! We are glad to hear that our service visit and repair was quick and efficient! We appreciate your feedback.

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,827 reviews