Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.08

4.1 Rating 4,827 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,827 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and the job done well and quickly”

Helpful Report

Posted 2 years ago

“Excellent service. Washing machine repair required 3 visits - one call out charge and all engineers competent and polite. Would recommend.”

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Posted 2 years ago

“I was very pleased with the service I received. Knowledgable engineer made me feel confident in his ability To fix my Miele fridge.”

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Posted 2 years ago

“Customer service was excellent, the fault with the fridge freezer was diagnosed very quickly and dealt with in a short space of time. The engineers, Gavin and George were very professional, friendly, and worked very efficiently and tidily. The charges incurred we felt were very reasonable. A big thank you to Gavin and George, and we would not hesitate to recommend your firm to anyone. Many thanks Peter Thatcher”

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Posted 2 years ago

“Fantastic service. Identified problems, ordered parts & re-arranged further appointments. All done in a professional but friendly way. Will certainly recommend.”

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Posted 2 years ago

“Engineer Paul contacted me prior to his arrival the following day. He was punctual and efficient. Found the fault which was electrical, rectified it and made sure all was safe checked the washing machine was working okay and signed the job off. Will use Glotech again if necessary. Thank you Paul.”

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Posted 2 years ago

Thank you for your 5 star rating of Glotech Repairs, Susan! We are so pleased to hear that Engineer Paul was punctual, efficient, and thorough, and that you will return as a customer for our services if necessary. We hope to continue to provide you with phenomenal service in the future. Thank you for your support!

Posted 2 years ago

“I was very impressed with the quick service to look at my combination microwave. Unfortunately, it was not repairable.”

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Posted 2 years ago

Thank you very much for your 5 star rating of Glotech Repairs. I am glad that you were impressed with the quick service for looking at your combination microwave. I am sorry that it was not able to be repaired.

Posted 2 years ago

“Alex was so helpful and got the job done quickly which was great.”

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Posted 2 years ago

Thank you so much, Jessica, for the 5 star rating! I'm so glad to hear that Alex was so helpful and got the job done quickly which was great. I hope you consider us again in future!

Posted 2 years ago

“The two repair men Gavin and George were very professional and friendly. Unfortunately our Miele washing machine was beyond repair😂 But we did purchase a new Bosch which was delivered and fitted on Saturday 24/6/2023 again both men very helpful. Very good service. Thank You I am waiting for the receipt for the new washing machine and fitting charge which I assume will be emailed to me?”

Helpful Report

Posted 2 years ago

Thank you so much, Suzanne, for your 5-star rating of Glotech Repairs! We are delighted to hear that Gavin and George provided you with a professional and friendly experience, in addition to helping you purchase and install a new Bosch washing machine. We apologize again for the Miele washing machine being beyond repair. Regarding your receipt, we will be sending it to you via email shortly. Thank you again for your kind review!

Posted 2 years ago

“Excellent and prompt service All staff very professional”

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Posted 2 years ago

Thank you so much Lindsay for your 5 star rating of Glotech Repairs your words about our excellent and prompt service and professional staff really mean a lot.

Posted 2 years ago

“Very pleasant engineer explained the problem , did the repair with out fuss.”

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Posted 2 years ago

Thank you so much for the 5 star rating, Vera! we are pleased our experience engineer was able to assist you and explain so well. We always strive to offer the best repair service and your feedback will help us to continue to do so. Thank you again!

Posted 2 years ago

“Found fault straight away and fixed - did warn that the motor did not look too good so I am aware the machine may not last too much longer. The engineer was very efficient and polite.”

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Posted 2 years ago

“Very good service. The only problem was you didn’t have the right glass so you fitted the one I had. Does this reflect in the price that I paid thank you Bryan Collins”

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Posted 2 years ago

Thank you so much for your 5-star rating, Brian! We're so glad you had a positive experience with Glotech Repairs. Thank you again for your review!

Posted 2 years ago

“Prompt, helpful. Fixed the problem. All good.”

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Posted 2 years ago

We are so pleased that everything went well and your experience with Glotech means we had another 5* review - thankyou

Posted 2 years ago

“Extremely nice repair man very polite”

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Posted 2 years ago

Thank you for the feedback, yes we are really proud of our great team of engineers. - Thank you for the review.

Posted 2 years ago

“My fridge heater wasn't working and got it replaced after initial assessment. All done with prompt timing and quote was reasonable. Working good now.”

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Posted 2 years ago

Thank you for the great 5* review - we really appreciate the feedback for the team.

Posted 2 years ago

“Prompt call-out, professional, knowledgeable and polite engineer. Efficient and timely communications both by office and engineer. What's not to like?”

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Posted 2 years ago

“I've given 5 stars despite my appliance not being fixed due to the part needed being unobtainable now. I was kept up to date with my appointment time and offered an earlier one owing to another customer's cancellation. Ben was friendly, polite and knowledgeable.”

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Posted 2 years ago

“Always a reliable company. We had needed their help last year and they were prompt, put a lot of effort into actually diagnosing and fixing the problem rather than just saying our fridge was broken and nothing to be done. This year we knew the issue and got them out. Arrived on time, gave us a heads up on the time as well. Great professional service. Thank you!”

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Posted 2 years ago

Thank you, Louise, for your 5-star rating of Glotech Repairs! We appreciate your loyalty as a returning customer, and value the feedback on your experience with us. We are thrilled that we were able to diagnose and fix your problem quickly and with the utmost professionalism. We are always striving to ensure our customers receive the best service and are glad you felt that way. Thank you for your support!

Posted 2 years ago

“Prompt and efficient”

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Posted 2 years ago

Thank you so much Chris for the 5 star rating of Glotech Repairs. We are thrilled to know that you found our service to be prompt and efficient!

Posted 2 years ago

Thank you do much for the feedback the team really appreciate it.

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,827 reviews