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Glotech Repairs Reviews

4.0 Rating 4,960 Reviews
75 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,960 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Always a reliable company. We had needed their help last year and they were prompt, put a lot of effort into actually diagnosing and fixing the problem rather than just saying our fridge was broken and nothing to be done. This year we knew the issue and got them out. Arrived on time, gave us a heads up on the time as well. Great professional service. Thank you!
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Posted 3 years ago
Thank you, Louise, for your 5-star rating of Glotech Repairs! We appreciate your loyalty as a returning customer, and value the feedback on your experience with us. We are thrilled that we were able to diagnose and fix your problem quickly and with the utmost professionalism. We are always striving to ensure our customers receive the best service and are glad you felt that way. Thank you for your support!
Posted 3 years ago
Prompt and efficient
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Posted 3 years ago
Thank you so much Chris for the 5 star rating of Glotech Repairs. We are thrilled to know that you found our service to be prompt and efficient!
Posted 3 years ago
Thank you do much for the feedback the team really appreciate it.
Posted 3 years ago
Being able to book a slot online was a big benefit. The engineer let me know when he was on his way. He explained everything he was doing and also gave some tips on using the washer dryer better.
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Posted 3 years ago
Prompt appointment and quick repair
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Posted 3 years ago
Both the staff that I met turned up as arranged , explained the faults and repairs sufficiently to me and sorted out the problem in competent and friendly manner. The equipment now seems satisfactory so far.
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Posted 3 years ago
Turned up when expected, Adam took the machine apart but couldn't find anything other than a five-pence piece, reassured me there were no visible issues, and followed up with a phone call later in the day to see if I had any issues after doing some washing. Which I thought was a great thing to do + advised me if I had the same issue within 6 months there would be no call-out charge.
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Posted 3 years ago
It was very quick and easy to arrange an engineer visit. The engineer arrived on time, was very pleasant and ordered the required part. When the part arrived an appointment was made for the following day and the repair completed. I was very happy with the service and would not hesitate to use the firm again if needed
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Posted 3 years ago
Engineer was excellent
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Posted 3 years ago
Excellent service,first time used but definitely would use again.
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Posted 3 years ago
Excellent really delighted communication brillant Engineer so efficient Definitely recommend
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Posted 3 years ago
Not sure if fridge is ok yet as defrosting for 72 hours before switching it on again but ver pleased with service so far
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Posted 3 years ago
Fabulous - quick and efficient service / The gent that came to help was very professional & went above and beyond to fix my issue - he could of just ordered a new part & come back which would have cost me more but he went out of his way to repair and fix which was great
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Posted 3 years ago
I found the customer service was considerate, as I modified my request and adjustments were made promptly, also the engineer was very informative and polite and offered good advice.
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Posted 3 years ago
The engineer that came was very pleasant and very professional. Very pleased with service and the result 😀
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Posted 3 years ago
Very pleased with the service from alex. Good communication skills and overall great experience with glotech
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Posted 3 years ago
Engineer very efficient and professional
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Posted 3 years ago
Had a problem with my washing machine door which had dropped and was hard to close. It was straightforward to book with Glotech, and arrange an appt on a day suitable to me. Fran the engineer called me ahead with his ETA, arrived before deadline and resolved the problem swiftly and efficiently. Fran is a true professional, he explained the issue and it was a pleasure to meet him.
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Posted 3 years ago
Very helpful with coatings and options
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Posted 3 years ago
Thank you so much for your 5 star rating of Glotech Repairs! We really appreciate your review about the helpfulness of our staff with costings and options.
Posted 3 years ago
Very efficient and courteous.
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Posted 3 years ago
Thank you, Brian, for your 5 star rating of Glotech Repairs. We're pleased to hear that you found us to be 'very efficient and courteous' we are proud of our team of engineers. We appreciate your feedback!
Posted 3 years ago
Glotech were quick to come out to me and sorted my machines out. It’s good to know I’m also covered for further call outs for 6 months if I have an ongoing issue. I would recommend them.
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Posted 3 years ago
Thank you Suzie for your 5 star rating of Glotech Repairs! We're so glad to hear that not only were we quick to come out to you and sort your machines and that you understand that you will also be covered for any further call outs within the next 6 months. Glotech appreciate you sharing your experience and recommendation. Thank you!
Posted 3 years ago
Glotech Repairs is rated 4.0 based on 4,960 reviews