Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,910 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,910 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very speedy response to my enquiry, even though the office phone system was 'down'. I particularly liked the no problems, only solutions approach. very user friendly and reasonably priced insurance.”

Helpful Report

Posted 9 years ago

Dear Mrs. Raine, We always do our best to provide excellent customer service. Thank you for your feedback. Have a great trip!

Posted 9 years ago

“Brilliant. Globelink asked for a review and I am happy to say that I write it with some pleaure. I wanted long term insurance for a six month trip and I am over 65. This makes the market of companies either very small or very expensive or both. This is very much a question of existing conditions which are charged for but make very little real difference to the risk, like drug controlled high blood pressure. Globelink bypasses much of the health screening which is brilliant. It also likes Older People and is happy to do Long stay trips. Many insurers are prejudiced against older people and or longer trips and just won't insure them at any price. The service was easy to use and I recommend Globelink.”

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Posted 9 years ago

Dear Mr. Gale, Thank you for sharing your opinion and for using our service. We wish you many more enjoyable trips and look forward to insuring you in future.

Posted 9 years ago

“Very good very responsive and very professional. Thank you.”

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Posted 9 years ago

Thank you Mr. Rusbridge, we always do our best to provide excellent customer service.

Posted 9 years ago

“As I haven't made a claim (and hope that I won't need to do so!) my review and star rating only covers the setting up process and the cost / cover. The telephonic quotation and setting up process was refreshingly swift and simple. The phone was answered immediately by a human being, not an answer machine. Tracy was pleasant, swift and efficient in describing my various options and taking my information so that I was able to make a decision on the spot. Marvellous! The cover is favourably comparable with other companies and the cost very competitive.”

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Posted 9 years ago

Dear Mr. Clark, Thank you for these kind words. We value your opinion and wish you many safe and pleasant trips!

Posted 9 years ago

“As always a pleasure to deal with this company”

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Posted 9 years ago

Thank you Mr. Pye. Continue to Travel safe!

Posted 9 years ago

“I have used Globelink for number of years now and always found them to be very efficient and it so easy to renew your policy.”

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Posted 9 years ago

Dear Mr. Copeman, We thank you for your loyalty and this positive feedback. Travel safe with Globelink!

Posted 9 years ago

“I found the site easy enough to use, as I was renewing a policy i was just asked to confirm some details and then went ahead with my purchase. I also liked the fact i was able to pay with Pay Pal which i find secure and easy”

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Posted 9 years ago

Dear Mr. Naumann, Thank you for using our services and we are happy that you found the online system simple and efficient to use. We look forward to insuring your future trips as well.

Posted 9 years ago

“Have used globe link for the last 14/15 years. Exceptional service and the best rates. Would recommend wholeheartedly.”

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Posted 9 years ago

Dear Ms. Ellis, Thank you for choosing Globelink Travel Insurance and your loyalty to our company, we hope you Travel safe and have many more worry-free trips!

Posted 9 years ago

“Slightly annoying the up selling of additional features”

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Posted 9 years ago

Dear Mrs. Toms, additional features such as the excess waiver option are offered, if required as part of the purchase, but we do hope that with a simple “No Thanks” option this keeps the Added Cover Options to a minimum.

Posted 9 years ago

“Globe link provided a very good service, keep it up”

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Posted 9 years ago

Thank you Mr. Bailey. Enjoy your trip!

Posted 9 years ago

“Easy to obtain quote and very affordable. Handy option for an Australian living in the UK.”

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Posted 9 years ago

Dear Mr. Sandstrom, Thank you for sharing your opinion, it means much to us and we have always been proud of the Australian, New Zealand and South African resident option on our policy. Travel safe!

Posted 9 years ago

“excellent, efficient service”

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Posted 9 years ago

Thank you Mrs. Larkin.

Posted 9 years ago

“Took advice by telephone and then bought travel insurance through website. Helpful advice and straightforward online purchase, including download of all documentation etc.”

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Posted 9 years ago

Dear Mr. Adam-Swales, We thank you for choosing our services and are pleased you found the purchase simple and easy to do. Have a impressive and safe trip!

Posted 9 years ago

“Easy to book. Thank you for your service.”

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Posted 9 years ago

Thank you for your feedback Ms. Smith.

Posted 9 years ago

“Could not renew my policy online much to my disappointment. There was an error occurring where I would select the 18-50 age bracket at step 1, then at step 4 I would enter my DOB being 1986, the error being these don't match - what garbage. Hence I sent in a help request from your website - no contact for 3 days until I finally managed to ring through myself. The first number provided on the website is garbage and the answering machine dialogue sounds like they lady is not that interested in your service. FYI the hours provided aren't extensive. I rang the second phone number which was recommended in the voice mail. This worked. I managed to renew my policy, however the lady on the phone couldn't get rid of me fast enough, and in the process the policy I wanted was not actually the one I received.”

Helpful Report

Posted 9 years ago

Dear Mr. Walsgott, We sorry to hear you were not happy with the insurance renewal process, the office is not currently open at weekends however, the website is available 24 hours and is usually able to provide a travel insurance policy immediately and claims contact details if needed. I can see from our records only one email from yourself received on a Monday at 19.46 asking for a call on your mobile number, this was made to you on Tuesday morning, your policy was purchased from your subsequent return call to the office and was issued based upon the same details and trip duration as your current Annual Multi trip policy as summarised on your earlier renewal letter. Upon receipt of the Travel Insurance documentation we do ask every client to check the details are correct and make sure you are happy with your purchase, when you notified us via email you wanted a change in your new travel insurance policy, this implemented immediately and was cancelled and re-issued with your new travel plans with 2 hours of receipt of the initial email request.

Posted 9 years ago

“Great travel insurance and at a good price. The staff is very helpful and when I had the claim they made sure they went out of their way to help me. Defintely recommend”

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Posted 9 years ago

Dear Ms. Veiluva, Thank you for choosing Globelink services. We value your opinion and are glad we were able to help.

Posted 9 years ago

“I needed travel insurance for Australia and, as I have an annual insurance for European travel I used Globelink. The site is easy to follow, all my questions were answered in the text, and it didn't take too long to get the certificate. I am very pleased with Globelink but, I have never made a claim. Hopefully I will never have to review that side of the company. On my experiences so far, I have no reason to think that might be difficult. Ric”

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Posted 9 years ago

Dear Mr. Giner, Thank you for choosing Globelink Travel Insurance. We work to provide the highest level of service to our customers and hope your trip is both safe and worry-free.

Posted 9 years ago

“quick easy to use website”

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Posted 9 years ago

Thank you Mr. Oliver. Travel safe!

Posted 9 years ago

“Very user friendly website. The additional screening people were very friendly and helpful. Overall a very satisfactory experience.”

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Posted 9 years ago

Dear Mr. Lavin, Thank you for your positive feedback. We are pleased you found our staff both professional but friendly look forward to ensure your future trips.

Posted 9 years ago

“I was dealt with promptly and efficiently. The lady I spoke to was very knowledgeable and helpful and answered all my queries.”

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Posted 9 years ago

Dear Mrs. Burgess, Thank you for choosing Globelink Travel Insurance. We always try to give excellent customer service and hope you have many safe and enjoyable trips.

Posted 9 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,910 reviews